A highly commercial and innovative I.T. Director capable of understanding the detail whilst always maintaining a focus on the long-term strategic objectives. A proven track record of managing dynamic and successful software and business change businesses, with over 13 years P&L management experience (12 at Director level).

Information Services Director and BDUK CIO @ I manage and run the Information Services Division within Boeing Defence UK Limited, providing information services to third party clients including the UK Ministry of Defence. From June 2015 to Present (6 months) SCIS Programme Director @ From July 2013 to June 2015 (2 years) Bristol, United KingdomCIO @ From February 2010 to June 2015 (5 years 5 months) Managing Director @ Service Innovations Consulting Limited (SICL) are committed to enhancing the operational efficiency of your business through the innovative application of technology. As Managing Director, I provide consultancy services directly to clients as well as running the business. Services include Business Consulting, Business Process Evaluation and Re-engineering, Requirements Analysis and Definition, Supplier Selection, Project and Programme Management, Bespoke Services and Interim Management assignments. I have experience of working with organisations in all sectors - both Public and Private, including Utilities and the Blue Light sectors, and also have specialist experience of the Defence sector. I have experience of many business application areas, with particular expertise of the Fleet Management, Logistics, Asset Management, Service Management and Mobile Application sectors. Recent/current assignments include assisting an organisation in defining their "go to market" proposition for their new Service Management offering, and working as Support and Operations Manager within the Managed Services Division of Civica UK Limited - Civica Connect. From June 2009 to February 2010 (9 months) Product Director @ Divisional management including sales, marketing, product management, project management, consultancy, software development, quality assurance testing and support. Responsibilities included: - Defining business strategy and undertaking market research and business planning. - Programme Management of all Divisional projects, directing key client projects and account managing key client relationships. - Managing sales bids, writing proposals, delivering presentations, architecting solutions and undertaking business consultancy. Achievements included: - Defined the company Service Management product and marketing strategy and Software As A Service / hosting proposition. - Spearheaded a marketing campaign encompassing press interviews, advertising, attending trade exhibitions and contributing “thought leadership” features content and opinion pieces for the trade press. - Identification and evaluation of competitive and complementary acquisition targets. - Directed the implementation of an Asset and Service Management solution into VT Support Services within 6 weeks. - Achieved consistent business growth, increasing profit by 17% and delivering a 45% profit contribution in FY08. From January 2007 to June 2009 (2 years 6 months) Strategy Director @ Business and product strategy definition, market evaluation, management of software design, development, support and QA teams and specifying software development technologies. Personal responsibilities included pre-sales consultancy, requirements analysis, solution definition, bid management, commercial account management and presentation delivery. Achievements: - Created a Product Design team of Solution Architects and developed a new mobile application (finalist as "Most Promising New Mobile Data Application", Mobile Data Awards 2005). - Selected, appointed and managed a network of complementary technical and commercial partner organisations. - Directed key projects for Canute Group, Metropolitan Police, and the MoD (a 12 man year project delivered within 6 months). - Implemented formal Product Roadmaps and investment justification processes. From March 2005 to December 2006 (1 year 10 months) Operations Director @ Managing up to 70 product design, development, support and professional services staff, I was responsible for delivering 70% of company revenue and acted as Managing Director of our largest Division. Personal responsibilities included senior account management, project direction, undertaking due diligence on acquisition targets and prospective technology partners and participating in the RAC plc IT Steering Group defining Group I.T. strategy. Achievements included: - Increased utilisation within the Professional Services team by 60% in one year - Delivered a 600% increase in Divisional revenue in 6 years, providing an 18 to 20% profit contribution. - Tripled software maintenance revenues in 6 years. - Managed the acquisition and integration of an acquired business and consolidated the team into one site (entailing redundancy, relocation and recruitment). - Achieved many new business wins including the largest software fleet contract ever awarded (15 year, £6m C Vehicles PFI). - Awarded “Best Fleet Management Product” from Fleet News for 4 consecutive years. - Maintained a 100% success record of implementing our solutions into customer sites. - Successfully implemented outsourced software development within 6 weeks, and a Project Office capability within 6 months. - Achieved the highest employee satisfaction survey results within the RAC Group (91%) with staff turnover of just 7%. From September 1998 to March 2005 (6 years 7 months) Divisional Director / General Manager @ Responsible for all aspects of running the fleet management software Division of Prolog Business Solutions Limited. Responsiblities included sales, marketing, account management, project management, product development, product support and strategy definition. Achievements included: - Re-engineering our core products to minimise support and improve commercial attractiveness. - Developed a hybrid structured project management methodology for implementing package based solutions. - Transormed the Division from a loss-making concern to break-even in one year through cost control, restructure, streamlining procedures, rationalising supplier contracts and targeting sales effort. From January 1996 to September 1998 (2 years 9 months) Customer Services Manager @ Initially joining as a Customer Services Consultant, I Account Managed our key customer from a position of dissatisfaction to becoming our most prestigious reference customer and revenue generator. Following my recommendations to create a Customer Services department, I was given the role of creating the department through reecruiting and developing appropriate personnel in the roles of Project Management, Training, Implementation and Quality Assurance Testing. I also created a Product User Group, dramatically improving customer satisfaction and retention levels. Customer revenues were boosted 40% in the first year as a result. From January 1994 to January 1996 (2 years 1 month)

BSc Hons, Geography @ Coventry University From 1985 to 1989 Bachelor of Science (B.Sc.) Geography, Geography @ Coventry University From 1985 to 1989 Richard Wainwright is skilled in: Business Analysis, Asset, Business Intelligence, Business Process, Business Services, Business Strategy, Change Management, Integration, Leadership, Management, Outsourcing, PRINCE2, Product Management, Program Management, Project Delivery