A dynamic, resilient and goal oriented Senior IT Operations Manager with experience in multi-million pound organisations. Offering expertise in delivering high quality IT Services to multiple stakeholders as well as programmes and projects, IT solution architecture, Green IT (Virtualisation, Unified Communication, etc), and datacentre consolidation and rationalisation. Richard's experience includes leading and working within cross-functional high performance teams in delivering technology products, organisational change and services to multiple stakeholders across multiple locations. Excellent track record of leading and delivering large-scale, mission critical and complex projects on time, to scope, to budget and to a high standard. Specialties: Delivered projects ranging from consolidation and rationalisation of data centres, Storage Area Network, VOIP, Wide Area Network, Unified Communication, Data Migration, Capacity Management, and Business Continuity and Disaster Recovery Implementation and Operational Management.

Head of IT - Service and Technology @ From February 2015 to Present (11 months) Head of IT Operations @ From 2014 to 2015 (1 year) IT Operations Manager @ From 2013 to 2014 (1 year) Technical Services Manager @ Responsible for operational and strategic ICT functions including: delivery of business facing IT services incorporating all technical tiers from Service Desk through to backend core technology and data centre functions and management. An influential key player in the development of ICT strategy and service design aligned to organisational strategy and objectives. From December 2004 to June 2013 (8 years 7 months) ITC Developments Manager @ From December 2004 to November 2007 (3 years) Infrastructure Manager @ From December 2000 to December 2004 (4 years 1 month)

De Lisle RC School From 1994 to 1996 Richard Newham is skilled in: Operational Strategy, Project Management, Change Management, Operations Management, ITIL Certified, ITIL Process Implementation, Windows Server, Blackberry Enterprise Server, VMware ESX, People Skills, People Development, IT Strategy, IT Management, IT Service Management, Microsoft SQL Server