With a continuous record of promotions and achievements, acting both as driver of employee excellence and as a consultant with proven leadership skills. Recognized for managing the system administration function and playing a key role in designing best in class systems that keep the release process agile and efficient in a DevOps environment. Manage cloud infrastructure, planning, design, and implementation.
Co-Founder - Technology @ From September 2015 to Present (4 months) Sr. Director of Engineering @ Lead a team of 4 full stack Ruby On Rails engineers to develop the company’s cloud services.
Collaboration with Product Management, and Management teams to define and prioritize product direction and roadmap
Design and build continuous deployment process to deploy Docker containers on AWS cloud services using Jenkins From October 2014 to Present (1 year 3 months) Director of Devops and Security @ Build, lead, and manage a world class team to create an infrastructure for the delivery of SaaS applications using CloudStack and Vmware
Manage with a DevOps culture, driving close partnering with PM, Engineering Dev/QA teams, and Customer Services to insure the alignment on the current and future product and service requirements
Ensure the application and services and underlying infrastructure deliver enterprise-class reliability, maintaining a minimum of 99.99% availability
Work closely with engineering to understand and optimize operating costs, and drive capacity planning ensuring our infrastructure scales to meet rapidly growing demand while staying within budget.
Manage and responsible for company’s outsourced Network Operation Center team -develops and deploys communication and escalation solutions to improve the efficiency and effectiveness of incident management
Drive ongoing enhancement and innovation to support the services, and increase operational efficiency.
Define and implement a set of KPI metrics that document and validate the performance, efficiency, and value of the technical operation environment as part of continuous process improvement.
Manage the company build and deployment engineer From April 2013 to October 2014 (1 year 7 months) Operation Team Leader @ As a Team leader I manage a team of 5 OPS engineers and 1 Hbase/Hadoop engineer. Our team is responsible for the company infrastructure including 500 cloud servers using OpsCode Chef and manage our production environment.
My roles as a team leader are:
Take part of the company network design and implement the solution including multi site deployment, data replication and backup
Full responsibility of the company's production environment including monitoring, debugging and escalation to Development when needed
Enable team members to initiate build deployments using automated build processes
Maintain consistency across environments where required
Assist in the analysis and resolution of live issues where required
Provide oversight on various virtual environments supporting Development, QA,PM, and Integration
Supports other team members in their roles through mentoring and/or coaching activities
Assist in the analysis and resolution of live issues where required
Create and verify build and deployment scripts From December 2011 to April 2013 (1 year 5 months) Director of Engineering @ Job involves: As the director of engineering I report to the company's CEO and hold a permanent role in the business strategy forum of the company.responsible for implementation and execution of long term processes in the company both from technical and financial perspective.in charge of a total of 12 employees which included 2 team leaders who specialized in communication and integration, pre and post-sales specialists, IT managers and an office manager.
Main duties:
Managing an organizational division responsible for the implementation of projects in the value of five million US Dollars, including operational control, resources prioritizing and financial control to ensure profitability
Daily contact with industry leading communication companies such as Cisco, Juniper, Palo-Alto Networks, and F5
Policy planning, workflow procedures and process control development, departmental goals and their successful application
Priority CRM system implementation
Recruitment and training of new employees
Management of pre/post sales field. This included accompanying the pre-sale process for new customers, implementation management on customer's site, support for current customers and solution design and implementation for telecommunication customers.
IT management for the company. This included backup solution and audit, day to day IT queries, network policy design, purchasing, license management and new systems implementation.
General office management including financial control over expenses, welfare, work procedures design and control. From August 2009 to June 2011 (1 year 11 months) Team Leader System linux @ From November 2007 to September 2009 (1 year 11 months) System Linux Engineer @ I managed and maintained the whole of the production environment, which consisted of Solaris based servers working in conjunction with an Oracle based DB. I also designed, built and implemented the monitoring system for the company. From February 2007 to November 2007 (10 months) System Engineer @ Job involved: I started as a technical support representative and worked my way to become a team leader in the business technical support. I then went on and became a UNIX system specialist.
As a UNIX specialist my role included:
Building, administration and maintenance of Linux, BSD and Solaris servers
Development and building of web-based work interfaces (PHP)
PERL scripting
Administration and maintenance of a 300,000 users Mira Point mail system.
Administration and maintenance of DNS array
Building, administration and maintenance of RADIUS servers array
In depth understanding of LDAP protocol
Maintenance of Linux based web servers
Design, build and implement of a monitoring system for the company's hosting customers (CACTI, TACACS)
As a business technical support team leader my role included:
Management of 20 people including a shift manager
Responsibility for professional knowledge of the department and for supervision.
New products and system implementation and training
Goals setting and process development in order to achieve greater efficiency
Design build, implementation and supervision of end networks, wireless 802.11 networks and VPN networks for customers and companies.
Information security including Checkpoint NG, Sbox and phenomenal knowledge of Cisco Pix.
Vast knowledge of Cisco routers, 3Com routers, Alcatel routers and Zyxell routers.
In depth knowledge of TCP/IP, VPDN(VRF, MPLS)
Extensive knowledge of SFR, E1, VC, Frame-Relay, ATM, Cables, ADSL, ISDN
In-depth knowledge of routing protocols such as BGP, RIP From 2001 to 2007 (6 years)
BA (Honours) Degree, Economics and Management @ The college of Management- Academic Studies From 2004 to 2007 Ram Akuka is skilled in: Linux, Servers, TCP/IP, Security, Perl, MySQL, DNS, IP, SNMP, Apache, Firewalls, Telecommunications, Cloud Computing, Databases, PHP