SVP & Global Head Transformation for China, Poland, India, Colombo, Egypt, Malaysia & Manila GSC’s @ HSBC
Executive Director - Business Transformation, AI, Robotics & Automation @ J.P. Morgan
Director & Head - Transitions, Growth & Strategy @ EY
Bachelor of Technology (B.Tech.), Mechanical Engineering @
Indian Institute of Technology, Delhi
Executive Director, Business Architecture & Transformation @ JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones
Executive Director, Business Architecture & Transformation @ JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. From August 2015 to Present (5 months) Global Director - Transitions & Growth Strategy @ EY leaders aim at 'Building a Better Working World.'
EY is a multinational professional services firm providing tax, assurance, advisory and transaction advisory services to the clients. One of the 'Big Four' audit firms and is the third largest professional services firm in the world by aggregated revenue in 2014, after Deloitte and PwC.
I led the offshoring and growth agenda for EY Global Delivery Network to grow its current centres based at India, Poland, China and Philippines. Led global teams located at India, Poland, China, London, US and Argentina to identify offshoring opportunities across E&Y globally and transition them to GDN locations improving cost, pace, quality and service delivery for clients.
Responsible for post M&A integration of acquired businesses across E&Y locations. Leading due diligence in M&A engagements, identifying people, process, technology and infrastructure risks using tools and frameworks and help integrate businesses into EY entities. Managing New Service Incubation (NSI) by working with clients to predict future needs and design services proactively.
Developed '5D Framework for Solution Development' and 'Emerging Markets Offshoring Approach'. From 2013 to 2015 (2 years) Global Director - Transformation & Change @ Deutsche Bank leaders exemplify 'Passion to Perform'.
Led the Transformation and Change agenda for Deutsche Bank’s 18,000+ people strong service centers located at India, Manila, Singapore, Jacksonville, Birmingham, London and Netherlands servicing entire range of i-bank products including asset management, private wealth management, derivatives, loans, commodities, asset services, cash & trade operations and securities.
Leveraged TOGAF Enterprise Architecture Framework, Quality methods and technology solutions to deliver 10% year on year efficiencies through strategic programs. Delivered 2,400 headcount saves (60 Mil Eu) from India and 200+ saves (20 Mil Eu) from onshore over a period of 4 years.
Managed global stakeholders on driving change through enablement, navigation & ownership of large function specific transformation programs around relevant levers such as complexity reduction, functional realignment, geographic strategy, location optimization, spend management, span of control and consumption reduction.
Co-dveloped Deutsche Bank's 'Transformation Handbook' and 'Unified Re-Engineering Framework.' From 2007 to 2013 (6 years) Director, Head of Finance, HR & Creative Shared Services @ Accenture is about 'High Performance. Delivered.'
Lead over 2,500 people strong GDN shared services team supporting end to end to Finance & Controllership, Sales Reporting and HR/ Recruiting processes. Responsible for 60 Million USD P&L for F&A, HR, Sales Support and CRM services from GDN centres located at India, Manila, China, Buenos Aires Argentina, Dublin Ireland and the US to deliver critical services from the network.
Led growth, quality, efficiency and innovation agenda for all the service centres - demonstrated quantifiable benefits to the offshored rule based work and used the value proposition to attract more information, knowledge and strategy based work. Dramatically improved all key business parameters and grew the centres 30% year on year - Delivered good management practices.
Co-developed 'Accenture Book of Methods for Quality, Innovation and Change' From 2001 to 2007 (6 years) GM and Country Manager - Dealer Service/ Sales Network @ At GE 'We Bring Good Things to Life.'
1999 - 2001:GM and Country Manager - National Dealer Network:
Responsible for leading & transforming a vast technical services sales network of 120 dealer organisations servicing medical imaging devices for over 40,000 hospitals & customers spread across India, Sri Lanka, Nepal & Bangladesh. Grew GE Healthcare’s dealer channel at CAGR of 15% by revenue & 25% by net margins. Delivered over USD 60 Million profitable annual sales.
Successfully led the business integration of dealer network in India & South East Asia region of a 4 Billion USD global acquisition of Instrumentarium & Datex Ohmeda, this required aligning a 22 M USD business in India/ SEA region & integration of over 300+ employees with core GE business.
1995 - 1999: Six Sigma Black Belt - Transitions, Oracle Financials Deployments - APAC Region From 1995 to 2001 (6 years)
MBA, Finance and International Business @ IIM Bangalore From 1993 to 1995 Bachelor of Technology (B.Tech.), Mechanical Engineering @ IIT Delhi From 1988 to 1992 Central Board of Secondary Education - AISSCE Class X th & XII th Standards, Topped in class and in 0.1% students nationally @ Kendriya Vidyalaya, CRPF Campus/ Military School, NIMACH (MP) From 1986 to 1988 Masters in Business Laws, 2008 - 2010 @ National Law School Rakesh Rajora is skilled in: Technology Management, Workflow Applications, Change Management, Transitions, Offshoring, Organisational Transformation, Productivity Improvement, Advanced Analytics, Shared Service Operations, Operational Excellence, Business Integration, Innovation, Strategic Alliances, Knowledge Management, Sales & Business Development
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