Bachelor of Engineering, Mechanical Engineering @
SRKR Engineering College
As a highly experienced Technical Lead and Project Manager with diverse skill set, Prasad Kosuru recently managed Epic EMR 2014 release go-live activities in addition to the 5 previous releases; managed Kaiser Permanente’s Epic EMR healthcare service operations; managed production support teams; managed incidents, problems and changes; managed application availability, reliability, capacity and continuity; managed AIX server
As a highly experienced Technical Lead and Project Manager with diverse skill set, Prasad Kosuru recently managed Epic EMR 2014 release go-live activities in addition to the 5 previous releases; managed Kaiser Permanente’s Epic EMR healthcare service operations; managed production support teams; managed incidents, problems and changes; managed application availability, reliability, capacity and continuity; managed AIX server and EMC storage infrastructure and technology resiliency and life cycle project activities; and also involved with Citrix XenApp 6/6.5 performance investigation and migration projects. Previously involved with Epic DR/ALTP project activities starting from solution design, infrastructure build, integration and cut over activities in multiple data centers and also involved Epic ECP solution deployment. Over 9 years of experience managing Epic EMR release project readiness and go-live activities with command center leadership. Previous experience includes DevOps; SDLC Waterfall and Agile software development projects.
In addition to the technical skills, his key behavior strengths include, a change catalyst with proven capacity to improve business processes. Effective collaboration with cross functional teams, a go-to person for peers, technical teams and leadership. A tough problem solver with focus on customer and drive to prevent repeating problems. A strategic decision maker driving for results with the abilities to “connect the dots” and manage the project risks with effective communication and presentations to the leadership.
• Business Impact Analysis
• Business Case Development
• IT Risk Assessment and Control
• Application and Infrastructure KPI
• Systems Design and Integration Projects
• Epic EMR DR/ALTP Solution
• Incident, Problem and Change Management
• IT Service Availability, Capacity and Continuity
• IBM Global/3rd Party Managed Service Delivery
• Vendor Engagement
• Offshore Outsourcing
Technical Lead - KP AIX Infrastructure Stabilization and Remediation Project (Additional Role) @ In additional role, led 20+ person SME technical team comprising AIX-engineering, AIX build, AIX operations; NOC; and data center connectivity and IBM Labs. Developed and implemented technical investigation process in over 2000+ servers. Planned, coordinated and led change implementation activities with risk impact change assessment. Fixed process failures resulting in design and configuration gaps.
Technical Environment: Power AIX 6/7, Power HA, Power VM/VIOS, EMC Storage, Oracle RAC, and Nexus 5k switches From June 2014 to April 2015 (11 months) Pleasanton, CAConsultant Specialist - KPHC Operations & SDM, Team Lead, Cache DBA, Incident and Problem Manager @ Hands-on technical and multiple leadership roles. Managed operations 12-person team (Offshore-7, Onshore-5) work priorities and challenges. Managed and approved changes with technical impact assessment. Managed emergency break-fix changes. Managed and published weekly and monthly service metrics.
Technical Environment: AIX, Bash/Korn shell, Perl, InterSystems Cache, Epic Systems Hyperspace and Interoperability, IBM MQSeries, XL7, Power AIX 6/7, Power HA 6/7, Power VM/VIOS, LPAR Mobility, EMC DMX/VMAX SAN, EMC NAS, EMC SRDF, EMC backup and recovery solutions, NetApp NAS, IBM Shark, Citrix XenApp 6/6.5, Citrix PVS, VMware ESX, HP Blade Gen 7, F5 Load balancer, Datapower, Active Directory, DFS, Tivoli, TWS batch, Remedy ITSM, BOXI/Crystal Reports, Webex, HP Mercury and VMware VCops From November 2012 to April 2015 (2 years 6 months) Pleasanton, CAConsultant Specialist – Solution Consultant, Cache DBA, Epic EMR Design, Integration & Availability @ Hands-on technical and multiple leadership roles. Cache/AIX SME and a member of 5-person incident management and availability team. In addition, a member of 15+ person Epic Design and Integration team. Managed high/critical incident recovery, RCA, and problem management with executive incident summary and reporting. Managed and approved changes with technical impact assessment. Managed emergency break-fix changes. Managed infrastructure and technology life cycle project activities. Provided L3 Epic/Cache Instance and Cache DBA support. Engineered and deployed Cache upgrades. Planned and managed Epic Release go-live infrastructure readiness and upgrade activities. Conceived, created and implemented journal FS maintenance scripts in production servers across 9 regions. From July 2008 to November 2012 (4 years 5 months) Pleasanton, CAConsultant Specialist – DevOps Engineer, BirdDog KPHC Events SOA Pilot (Additional Role) @ In additional role, Birddog Agent polls and saves KPHC Patient events using Web Services. Providers using web application review the event notifications for next steps. Implemented automated code checkout, build and deployment process. Provided L2 support. Created operations guide working with the developer/architect.
Technical Environment: AIX, Korn/Bash shell, KPHC Epic Web Services, SOA, Java EE, Dojo Ajax, Datapower, Interconnect, Eclipse, Star team repository, MySQL, SQL, Apache Tomcat, Hudson, and Ant From December 2010 to December 2011 (1 year 1 month) Pleasanton, CASystems Programming Lead - Cache DBA, Lead Support Engineer, Epic EMR Application @ Member of the 15-person KPHC support team with application support, maintenance and weekly 24x7 L2 on call support responsibilities. Performed application daily care and feeding report tasks. Conceived, created and implemented custom monitoring system scripts in production servers across 9 regions. Participated in infrastructure project activities including server migrations, IBM Shark to EMC DMX storage migrations and JFS to JFS2 migrations.
Technical Environment: InterSystems Cache, Epic Systems Hyperspace, AIX 4/5, VIOS, shell scripting, HACMP, IBM Shark and EMC DMX From July 2006 to July 2008 (2 years 1 month) Pleasanton, CAE-Business Consultant – Cache DBA, Sr. Systems Analyst, Epic EMR Application @ Reviewed and updated monitoring system configurations. Reviewed and updated technical procedures. Proposed a custom daily care and feeding system of scripts. Successfully implemented DCF system which automated the daily activities and generated a report on Production and Non-Production servers. The DCF system eliminated manual commands and costly mistakes and saved significant resource time. DCF system was first implemented in one region and later deployed into other 8 regions. DCF System was well supported and recognized by the functional leadership.
Master of Engineering, Mechanical Engineering @ PSG College of Technology From 1996 to 1998 Bachelor of Engineering, Mechanical Engineering @ SRKR Engineering College From 1993 to 1995 Prasad Kosuru is skilled in: Visio, Unix, Performance Tuning, Integration, Perl, HL7, Requirements Analysis, Disaster Recovery, Storage, System Administration, AIX, Epic Systems, Process Improvement, ITIL, SDLC, Enterprise Architecture, Data Center, Vendor Management, Healthcare Information..., Business Analysis, Project Management, Software Project..., Databases, Program Management, System Deployment, Servers, Software Documentation, IT Strategy, Testing, SQL, Virtualization, Infrastructure, Solution Architecture, Enterprise Software, Consulting, Networking, IT Management, IBM AIX, Information Technology, IT Service Management, VMware, Business Intelligence, Change Management, Management, Solaris, Technical Support, Operating Systems, Analysis, Leadership, SAN
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