I am a business-led Retail IT professional with excellent experience of implementing Business Systems, IT infrastructure, application developments, provision of business-critical IT services & IT departmental management during periods of business transition. Comfortable leading large in-house and/or outsourced teams and delivering excellent customer focus.

IT Delivery Director - Omni-Channel @ From September 2015 to Present (4 months) IT Director @ To provide a high quality, effective and reliable information technology and, application development service having developed an overall strategy to meet the needs of the business and to monitor business trends and anticipate I.T and business process needs through the efficient use of internal resources and the outsource partner. From June 2010 to August 2015 (5 years 3 months) Group Head of IT @ Responsible for all IT projects and personnel supporting the 2 retail and 1 wholesale brands. Responsible for strategy, development, delivery and support. From February 2009 to June 2010 (1 year 5 months) Head of IT @ Resposible for Strategy, Development, Delivery and Support of all IT solutions for Faith Footwear. Tasked with the delivery of a Multi-Channel retail strategy. From October 2007 to February 2009 (1 year 5 months) Head of Product Systems @ Managed project teams to deliver a £35m investment programme upgrading Warehouse Management, Merchandise Management, B2B, Merchandise Planning and MIS systems From January 2002 to September 2007 (5 years 9 months) Head of Production Services @ Responsible for IT Service Delivery. Managed teams including Internal Support Desk, 7x24hr IT Operations, Technical Support, User Acceptance Testing & Networks From March 1999 to December 2001 (2 years 10 months) Development Controller @ Managed a number of Developmnt teams, delivering a portfolio of applications for Debenhams From March 1998 to March 1999 (1 year 1 month) Programmer @ From 1987 to 1990 (3 years)

Paul Maxwell is skilled in: Strategy, Management, Retail, IT Service Management, E-commerce, Project Management, Business Process, Outsourcing, Team Leadership, Multi-channel Retail, Team Management, Stakeholder Management, Software Development, ITIL, Project Delivery