EXECUTIVE SUMMARY
Strong business and technical qualifications with more than 13 years of hands-on experience in regional wide projects. A highly experienced IT Infrastructure Executive who has demonstrated the ability to provide high-quality and reliable ICT services to customers with strategic planning for CIO and IT budget spending consultancy.
Business Qualification:
MBA, Strategy Management, Marketing GTM Productization, Presales, Japanese business background, ASEAN business support
Technical Certification:
Solution Architect for Infrastructure, VMware VCAP, Cisco CCNP, NetApp NCIE, SAP HANA, Microsoft, Amazon Web Services, Cloud, WIFI Data Analytic, VMware NSX, NFV SDN, Converge infrastructure (FlexPod, VCE, EvoRail, Simplivity, Nutanix).
Industry Vertical:
Telco Service Provider, Manufacturing, Healthcare, Finance, SMB sectors
Systems Consultant @ From October 2015 to Present (3 months) SingaporeSolution Architect (Assistant Manager) @ Team Management
1. Assistant Head of the Solution Architect team
2. Lead Solution Presales for CISCO datacenter products
3. Managed presales team contribution to sales top & bottom lines
Incentive Head Count Role
4. NetApp Incentive Head Count (IHC) in Logicalis
5. Microsoft P-seller Head Count in Logicalis
GTM & Consultancy
6. Managed and bid for multi-millions projects in Singapore
7. Strong relationship with customers in Telco, commercial, FSI
8. In charged of complex datacenter designs for on premise and cloud hosting
9. Strong Technical knowledge of NetApp, EMC, HP, Nutanix, Nimble Storages
10. Planned and endorsed GTM strategies with Cisco, NetApp & Microsoft marketing teams
12. Productized Riverbed, Simplivity, MS Azure, AWS with SingTel, StarHub, Equinix
13. SAP HANA consultant for cross region datacenter projects
14. Data Analytic, Cisco Network, Security, Microsoft, AWS, VMware (ESX and NSX) From November 2013 to October 2015 (2 years) Global Cloud Infrastructure Consultant @ Assisted in redefine operating of Rakuten Private Cloud System (IaaS) which is developed for Rakuten's service infrastructure by providing a capacity of 10,000 of VM servers for Japan domestic business.
Together with Project Management Team (PMO), collaborated with global colleagues in USA, Europe, and Asia for building global cloud systems for GlobalID and GlobalSearch.
Together with Managed Services Producer team, redefined Rakuten Private Cloud Strategy for all Rakuten businesses, which includes
- created service catalogs
- enhanced communication process
- defined global cloud federation
- created cross matrix support teams
Assisted in evaluating and adopting new technologies properly, which includes VMware Cloud Directors, Xen, KVM and OpenStack in Global subsidiaries. From 2013 to 2013 (less than a year) Cloud & Virtualization Solution Consultant @ 1. Projects management for Cloud Computing in ASEAN region
2. Assists and participates in developing RFI, RPF and RFQ responses
3. Designed new infrastructures based on customer requirements and budgets
4. Installed & Migrated customer infrastructures to Cloud Computing
5. Supported maintenance calls for 2nd and 3rd level support
Sales & Marketing
6. Pre-sales support for Cloud Computing business in ASEAN region
7. Organized and participated in Cloud Computing marketing programs
8. Consulted customers and partners with Fujitsu Cloud Computing ROI and TCO From May 2011 to February 2012 (10 months) Regional Platform Technical Consultant, ASEAN @ Fujitsu Platform Consultant
1. Presales & Technical support in Regional Group
2. Product Technical Owner, Intel Architecture Servers (PRIMERGY)
3. Product Consultant, Fujitsu Server Management Software (RCVE)
4. Product Consultant, Fujitsu Cloud Software (ROR)
5. Provided High-Availability and Disaster Recovery consulting
Manager & Trainer
6. Managed Fujitsu’s Platform Solution Center Singapore inventory
7. Certified Product Trainer of Fujitsu Platforms, VMware and SAP products From April 2009 to May 2011 (2 years 2 months) Sap Technical Consultant, Regional Marketing ASEAN @ Technical
1. Pre-sales support for SAP infrastructure business in ASEAN region
2. Performed Sizing on SAP application platforms
3. Conducted Proof-of-concept of SAP application to customers
4. SAP Enterprise SOA and Discovery System platform consulting services
Marketing & Training
5. Organized and participated in SAP marketing programs
6. SAP ECC6.0 Upgrade Campaign support
7. Promoted SAP ESOA Discovery System to customers and partners From August 2007 to March 2009 (1 year 8 months) Software Engineer (Singapore based, London Client) @ 1. Software development of GPS Navigation System for London City Congestion charge systems (C language, PHP, Google map, SQL server, GPS development stacks)
2. Software development of UI and middleware for 3G Broadcom HSDPA mobile device (before Huawei enter Singapore market) From January 2007 to July 2007 (7 months) Associate Process Engineer @ Process management including establishing processes based on customer specifications, process prove-in, and wafer production while meeting customer's schedule, timelines and specifications. From September 2004 to February 2006 (1 year 6 months) Software Engineer @ Software development for B2B material management system for pharmaceutical company (PHP, MySQL and Java). Maintained B2C E-commerce system for well-known supermarket in Singapore (JSP, MSSQL, Apache and etc) From April 2004 to September 2004 (6 months)
GLOBIS MBA, Business Administration and Management @ Graduate School of Management, Globis University, Tokyo From 2013 to 2015 Japanese Language, Japanese Studies @ KCP Japanese Language School, Tokyo From 2012 to 2013 Bachelor of Information Technology, Information System @ Queensland University of Technology, Australia From 2006 to 2007 Diploma in Computer Engineering, Computer Engineering @ Temasek Polytechnic, Singapore From 2001 to 2004 Ooi Hing is skilled in: VMware, SAP, Oracle, Servers, Storage, Linux System Administration, Cloud Computing IaaS, Data Center, Solution Architecture, Network Administration, Microsoft Operating Systems, NAS Storage, SAN Storage, Pre-sales, 日本語