VP Customer Success & Professional Services EMEA at Databricks (I'm hiring in all post-sales roles)
London, England, United Kingdom
Senior Director, Customer Success EMEA
August 2015 to Present
EMEA Director of Customer Success
July 2014 to August 2015
London, United Kingdom
WW Cloud MDM Customer Success Director
January 2011 to April 2014
Chief Operating Officer
January 2011 to September 2012
London, United Kingdom
Head of Commercial Consulting Team
April 2010 to January 2011
Ernst & Young Global
Global Head of Solutions Delivery, HR Systems and Process
January 2001 to April 2010
Development Team Manager
November 1998 to January 2001
What company does Nick Cochran work for?
Nick Cochran works for MuleSoft Inc
What is Nick Cochran's role at MuleSoft Inc?
Nick Cochran is Senior Director, Customer Success EMEA
What industry does Nick Cochran work in?
Nick Cochran works in the Computer Software industry.
I’m acutely aware of the need to tread a fine line between aggressive sales growth and customer success. My over riding goal as Director of Customer Success is to consistently exceed client implementation expectations, thus establishing ROI and the perfect springboard for up and cross-sell opportunities. That said I’m not an exec who flies solo. My post acquisition experience has reinforced my already strong view that sustainable results rely on the right team and customer advocacy, combined with razor-sharp sales and strong engineering engagement. I’m particularly proud to have been one of the three Board Members and founders of the Data Scout Group who took the risky, but heavily researched decision to change business model and launch as an ISV on Feb 1 2012. This intense planning and implementation process enabled us to aggressively penetrate the market, winning the attention of several potential investors and culminating in a multi-million dollar exit in September 2012.Senior Director, Customer Success EMEA @ From August 2015 to Present (5 months) EMEA Director of Customer Success @ From July 2014 to August 2015 (1 year 2 months) London, United KingdomWW Cloud MDM Customer Success Director @ From January 2011 to April 2014 (3 years 4 months) Chief Operating Officer @ Data Scout was acquired by Informatica Corp. in September 2012 From January 2011 to September 2012 (1 year 9 months) London, United KingdomHead of Commercial Consulting Team @ From April 2010 to January 2011 (10 months) Global Head of Solutions Delivery, HR Systems and Process @ From January 2001 to April 2010 (9 years 4 months) Development Team Manager @ From November 1998 to January 2001 (2 years 3 months) BA @ Southampton Solent University From 1991 to 1995 Nick Cochran is skilled in: Cloud Computing, Business Process, Integration, Salesforce.com, Change Management, SaaS, IT Strategy, Enterprise Software, CRM, Professional Services, Analytics, Business Analysis, Consulting, Solution Selling, Business Process Improvement
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
2 year(s), 8 month(s)
There's 89% chance that Nick Cochran is seeking for new opportunities
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