I am an ambitious individual with a passion and drive to succeed and a desire to seek career progression. My performance is of a consistently high standard ensuring the delivery of my Key Performance Indicators and Objectives. I consistently receive feedback on my engaging and coaching style and I thrive on seeing the success of my people delivering and the feeling of leading a winning team. Over the past eight years I have been proud to be involved in the BIRA (British Independent Retailer's Association) Oxford Summer School for Retailers. My involvement includes being a facilitator and over the last year two years I have been the Chairman of the new Foundation Programme. To undertake this role exemplifies for me my passion for the development of others.

Head of M&S.com Retail Operations @ From September 2015 to Present (4 months) In Store Customer Ordering Lead - UK and International Stores @ I head up the in store ordering proposition within all our UK and European stores. I am responsible for the ordering operation at our in store desks and through the new technology such as iPads and Touch screens. I have responsibility for trading the existing propositions and for the extensive UK rollout of new propositions and devices. My role is really enjoyable as it brings together the bricks and mortar world with the exciting developments of the .com world. Getting our stores to operate in a multichannel way is a key part of my store involvement and engagement. From June 2012 to September 2015 (3 years 4 months) London, United KingdomChairman of the 2012 & 2013 Oxford Summer School Foundation Programme @ Planning and shaping the Oxford Summer School Foundation, ensuring all Group Directors are prepared for the week and managing the school as the week progresses. From October 2011 to October 2013 (2 years 1 month) Store Manager @ I was the Deputy Store Manager of one of M&S's Top 10 Premier Stores. Looking after the retail KPI's of Sales, Costs & People. From July 1998 to June 2012 (14 years) Committee Member & Group Director @ From August 2005 to October 2011 (6 years 3 months) Commercial Manager @ I initially managed the Mens & Kidswear departments with additional responsibility for the Through the NIght Fill operation. Following this role I managed the £4 million store refurbishment. From November 2001 to October 2002 (1 year) Store Profitability Analyst @ From July 2000 to July 2001 (1 year 1 month)

BA, Business Studies @ University of Central Lancashire From 1996 to 2000 Neil Phillips is skilled in: Team Management, Coaching, Leadership Development, Retail, Customer Service, Employee Engagement, Training, Store Management, Team Leadership, Management, Leadership, E-commerce, Project Planning, Sales, Time Management, Analysis