Over 18 years of software test engineering experience. * Technical leader effective in challenging the paradigms for the ways the organisation is being run, add vigour and discipline to achieve engineering efficiency and effectiveness. * Collaborating with our Engineering teams on best practices, process changes, standards, etc. as part of continuous process improvement. * Experienced in building and training cross-site teams, setting up processes that enable effective communication and collaboration across multiple disciplines of engineering. * Coordinated cross teams efforts and projects including operations, marketing, planning, product, design and localisation team to certify in various languages for all features in new projects. * Demonstrated expertise in establishing cost-effective company-wide practices enabling agility while ensuring quality. * Experienced in leading test strategy and automation efforts for high traffic web applications built using scalable and distributed systems. * Experienced in planning, identifying gaps and mitigating resourcing gaps to achieve business objectives. * Demonstrated expertise in determining risks, developing mitigation strategies and communicating impacts with relevant stakeholders, including engineering, program management, product management and marketing groups.

Senior Test Engineering Manager @ From December 2015 to Present (1 month) Senior Test Engineering/QA Manager @ Driving QA processes and testing for our Global Sales/Support Organisation for products and applications built on top of Salesforce. From April 2015 to December 2015 (9 months) Senior Test Engineering/QA Manager @ Building, mentoring and managing a team of test engineers to ensure quality user experience for LinkedIN's high volume properties like Profile, Settings, Membership Growth, Address book imports, Contacts, Endorsements, Who viewed my profile, Higher Education and Presentation Infrastructure. Responsibilities include, but not limited to: · Drove individuals and the team to continuously improve on key operational metrics and the achievement of the organizational goals. · Nurtured best practices and implemented quality processes for software releases with emphasis on continuous improvement and integration. · Involved in yearly and quarterly planning for Identity roadmap. Also contributing to Tools roadmap. · Managed test deliverables for concurrent and complex software projects and products in a fast paced continuous integration environment with high quality user experience. · Bootstrapped backend and api test strategies for eg. rest.li, code coverage, performance testing, integration tests and framework testing as a part of release process. · Established policies around release certifications to enable quick and agile releases. · Participated in sprint planning and retrospectives for different teams. · Built collaborative working relationships with development, marketing, design product management, and operations. · Evaluated new tools and technologies and recommend ways to implement them into new test strategies. From October 2012 to April 2015 (2 years 7 months) Test Engineering Manager @ Mentoring and managing a team of rocking QA and SDETs in the CORE team! From July 2011 to September 2012 (1 year 3 months) Sr Software QA Automation Engineer @ Responsibilities include: * Manage quality and test for CORE team properties like Growth, Profile, Engagement and Presentation. * Lead releases from Product specs to Production push in an agile environment * Lead automation efforts to reduce manual efforts for the Consumer and Infrastructure group features. * Lead 24*7 coverage by hiring and mentoring an offshore team of QA engineers in India. * Ensuring quality of the most frequented pages of Linkedin.com (Registration, Profile, Home page, AddressBook, Internationalisation) * Functional and GUI test automation using open source or commercial testing tools and QA automation frameworks like Selenium and Ruby * Design and define Test Plans and test cases(Testlink) * Define quality standards and processes * Communicate information effectively cross-functionally. * Training team members on tools use and test automation best practices. * Collaborating with our Engineering teams on best practices, process changes, standards, etc. as part of continuous process improvement. From November 2009 to June 2011 (1 year 8 months) Automation lead and Senior Quality Assurance Engineer @ - Providing automation library(in RUBY with Selenium) to facilitate engineers in automating regression tests. - Writing testscripts to automate appliance testing and agent testing. - Leading test of the All-in-one Content Inspection Agents that provide content and device-aware discovery services and data-in-use protection - Testing policies violations via bluetooth/ IR file transfers on nokia, blackberry, palm, iphone and other cellular phones. - Testing Active Directory component of Content Inspection Appliance(CIA) - Testing policies and incidents and overall working of the CIA - MTA/ICAP/Packet Monitor testing - capturing TCP dumps and playing back using tomahawk From December 2007 to July 2009 (1 year 8 months) Senior Software Engineer @ * Involved in automating the testing of network management system using javastar. This involved writing and developing test-suites and framework for execution. * Also wrote scripts/programs in Java to perform the tests as per the System Test Specification. This also included executing tests, analysing failures and reporting results. * Involved in performance and soak testing. * Reported bugs and verified the fixes provided for the bugs found in the system, using Clearcase tools and DDTS. * Designing and writing the System Test Strategy and Plan and System Test Specifications based on requirements and specifications. * Worked on developing the gui application in java for north bound TMF814 interface to the EMLNML Server of the EMS(Element Management System). * Led EMLNML Testing of TMF814 interface between NMS/EMS. From August 1998 to November 2007 (9 years 4 months) Software Test Engineer-Consultant @ * Developed the Master Test Plan and Testware Design * Specifications for the IP Addressing Tool (IPAT, based on ORACLE database). * Designed and Implemented test scenarios to perform functional, regression and integration testing for various modules of the product. * Acted as a liaison between the Customer Care and Product Development groups. This involved providing customer feedback for product enhancement to the Development group and suggesting work-arounds and temporary fixes. * Reviewed and tested the installation process of the IPAT. * Developed and tested shell scripts in UNIX as a part of this process. * Developed SQL scripts for verification of core functional features to populate the data structure, in order to perform comprehensive testing of the various modules. * Developed shell scripts for Auto-Testing of modules, when appropriate, in order to minimize the testing cycles. * Interacted with the developers in analyzing test failures and suggesting fixes and workarounds From November 1997 to July 1998 (9 months)

Master of Science, Computer Integration Manufacturing @ University of Manitoba From 1993 to 1996 Bachelor of Engineering, Mechanical Engineering (Computer Aided Manufacturing) @ The Maharaja Sayajirao University of Baroda From 1988 to 1992 High School, Elementary education, 1-12 @ Convent of Jesus and Mary Girls High School Neha Desai is skilled in: Test Automation, Selenium, Test Planning, Software Quality Assurance, Quality Assurance, Testing, Java, Team Leadership, Project Planning, Test Cases, Management, Quality Management, Release Management, Regression Testing, Manual Testing