IP & Security Operation Manager
London, United Kingdom
Selection Services Ltd.
Network Operations Manager
September 2014 to Present
Bromley, United Kingdom
IP Global services Limited
Network Migration Project Manager
February 2014 to August 2014
London, United Kingdom
KDDI Europe
Networks General Operation Manager (GOM)
March 2010 to January 2014
London, United Kingdom
Reliance Communications
Network Architecture
October 2006 to October 2007
(MNC, Mohali) Chandigarh Area, India
đź“– Summary
Navi Dhillon is an experienced professional with CISCO and ITIL V3 certifications. She develops an effective and workable framework for managing and improving customer technical support in the organization and act as escalation point for all requests and incidents. She also specializes in developing phone/ticket escalation processes to ensure free flowing escalation and information within the organization or with client. She has done double masters in Network and Telecommunication. One in Mobile computing and communication and another in Network & Protocol Designing. Also, Bachelor's degree in Computer Applications from Guru Nanak Dev University. During her studies, she was recruited [Campus Placement] by Reliance Communications (India's foremost and truly integrated telecommunications service provider) company as Network architecture (2006-2007). Specialties: ITIL & ITSM Framework, NOC Management, Incident Management, Service Desk Management, Agile Scrum , Routing / Switching, BGP, OSPF and MPLS QoS.Network Operations Manager @ From September 2014 to Present (1 year 3 months) Bromley, United KingdomNetwork Migration Project Manager @ From February 2014 to August 2014 (7 months) London, United KingdomNetworks General Operation Manager (GOM) @ From March 2010 to January 2014 (3 years 11 months) London, United KingdomNetwork Architecture @ From October 2006 to October 2007 (1 year 1 month) (MNC, Mohali) Chandigarh Area, IndiaMasters, Mobile Computing @ University of Greenwich From 2008 to 2009 Masters, Network protocols @ Guru Nanak Dev University From 2005 to 2007 Bachelor, Computer Application, digital electronics and mathematics @ Guru Nanak Dev University From 2002 to 2005 Navi Dhillon is skilled in: Routing, Frame Relay, MPLS, BGP, CCNA, OSPF, VoIP, EIGRP, Network Design, Network Architecture, QoS, Communication Skills, TCP/IP, NOC, Cisco Technologies, Telecommunications, ITIL, ITIL v3 Foundations..., Troubleshooting, LAN-WAN, Networking, Juniper, Routers, Juniper Technologies
What company does Navi Dhillon work for?
Navi Dhillon works for Selection Services Ltd.
What is Navi Dhillon's role at Selection Services Ltd.?
Navi Dhillon is Network Operations Manager
What industry does Navi Dhillon work in?
Navi Dhillon works in the Telecommunications industry.
Who are Navi Dhillon's colleagues?
Navi Dhillon's colleagues are Shilpa Tari, Munish Kanotra, Tarun Kumar, Sanjay Mishra, Om Prakash Mishra, Yogesh Dongre, Reena Agarwal, Guru Raj, Peeyush Jain, and Amar Kumar
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
1 year(s), 8 month(s)
Unlikely
Likely
There's 87% chance that Navi Dhillon is seeking for new opportunities
Issued by KDDI Europe · -
Issued by KDDI Europe · -
Issued by KDDI Japan · April 2013
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