I have always been interested in playing an integral part in a business's success and once I graduated from UCSB, I hit the ground running into sales and marketing in the event planning/hospitality space. During this time the buzz phrase "tech startup" was booming and I was fascinated with these young professionals who were taking risks to come up with disruptive technology and carrying their ideas out into multi billion dollar organizations. In 2013 I knew my true passion lied in breaking into the tech space, so I decided to take the leap and move to the city where so many technology startups are born, San Francisco.
The company I decided to pursue was UserTesting who had just moved into an subscription model and needed a sales team introduce the product to the Enterprises. I was employee #38 and sales person #3. Almost 2 years later and the company received 45 million in funding and now has 300+ employees. We just introduced a new mobile testing platform and now have over 350+ Enterprise customers.
I am so grateful and excited to be apart of such a successful company that's continuing its accomplishments and maintains being the leader in remote usability testing on desktop and mobile. I look forward to connecting and learning more!
Senior Account Executive, SMB @ We make it easy for businesses to understand how customers interact with their digital properties so that they can improve their customer experience. We do this by giving companies on-demand access to people in their exact target market who deliver video, audio, and written feedback on websites, mobile apps, and prototypes. Over 30,000 companies, including Google, Facebook, CBS, Apple, and The Home Depot, use UserTesting to improve their user experience—and their bottom line.
Companies love UserTesting! I have closed over $1M in new business revenue in 2015 so the word is getting out quick. Message me directly if you'd like to hear more.
Master's Club Qualifier
2015: Q1, Q2, Q3 From June 2014 to Present (1 year 7 months) San Francisco Bay AreaEnterprise Business Development @ From August 2013 to June 2014 (11 months) San Francisco Bay AreaSmall Events Sales Manager @ • Formulate competitive and strategic bids for corporate group bookings between 10-25 rooms per night by analyzing budget, reviewing current definite business and event space optimization while meeting the client’s guidelines and hot buttons.
• Responsible for the Catamaran Resort Hotel & Spa and The Bahia Resort Hotel (family owned and operated).
• Achieve a quarterly sales goal of 900 group room nights by averaging 25 solicitation calls per day, working with third party planners, creating detailed proposals, building rapport and follow up, identifying client’s needs, site inspection tours and creating tactful counter offers.
• Established new and creative solicitation strategies for all managers to implement in their sales outreach, e.g., focusing on LinkedIn as a marketing tool, creative and noninvasive email blasts, hand written postcards, and updating collateral pieces to capture the interest of past and potential clients. From January 2013 to August 2013 (8 months) Event Sales Coordinator @ -Provide daily support for the Director of Sales, five Sales Managers, and two Convention Services Managers by taking all inquiry sales calls to the Hotel, constructing proposals, sending amenities, generating expense reports, building contracts and other various administrative duties
- Became the senior sales coordinator after 3 months of employment and consistently exceed my goal of 50 sales solicitation calls per week to maintain client relationships and develop new business.
- Confidently step into the manager role when any of the five managers are out of the office by developing rates based on several demoniating factors, maintaining relationships through quick response times and mapping out space through optimization From June 2012 to January 2013 (8 months) Events Promotional Team @ - Spoke to people at various popular events in the San Diego area marketing the company and promoted upcoming events and deals to increase sales by adding new business to our email list. From August 2011 to October 2012 (1 year 3 months) Greater San Diego AreaCorporate Meetings Sales Coordinator @ - Assisted three large groups sales managers of four top destination hotels by crafting visually stimulating and persuasive proposals, gathering and editing crucial information for sales tours, producing detailed and professional contracts, and managing data entry into the computer system to turn the business over to the convention services team
- Served as the main point of contact between Hotel and client for swift resolutions to problems while managers where unavailable
-Organized and mastered the specifics of each property including policies, structural details of meeting space, pricing and many other various particulars, to answer pending questions for proposals and client inquiries quickly and confidently From September 2011 to April 2012 (8 months) Sales and Marketing Coordinator @ Assisted the Director Of Sales and Marketing and the Marketing Manager by responding to incoming inquiries both via email and phone, handle guest and associate requests, maintain various tracking and filing systems, generate reports and act as the liaison between departments
Execute sales site tour preparations by checking rooms, compiling property specific collateral, writing welcome cards and ordering amenities, and any other special requests by the Multi Property Sales Managers, Director of Sales and Marketing, and the General Manager From April 2011 to September 2011 (6 months) Management Trainee @ • Provide superior customer service by listening and acting on the needs of each individual to the fullest extent of satisfaction to ensure a positive return rate throughout the course of ten plus hour days
• Stimulate profit by persuading costumers with confidence and ease into the benefits of purchasing protection on the vehicles while maintaining rapport
• Awarded the area MVP for December 2010 by achieving the highest marks in the county and surpassed the qualifications to attend the monthly elite dinner From September 2010 to April 2011 (8 months)
Bachelors, Sociology @ University of California, Santa Barbara From 2006 to 2010 Universidad Veritas From 2008 to 2009 Natasha Grant is skilled in: Marketing, New Business Development, Start-ups, User Experience, Sales, CRM, Customer Service, Event Management, Leadership, Social Networking, Strategy, Event Planning, Management, Social Media, Recruiting