Natalie Douvos's Email Addresses & Phone Numbers

Director, Customer Success (Quip) @ Salesforce San Francisco Bay AreaProgram Director, Client Services @ RichRelevance From June 2013 to February 2014 (9 months) Senior Director, Customer Success @ AppDirect AppDirect is the cloud service commerce leader making software and products accessible globally. The AppDirect cloud service commerce platform unites providers, developers and consumers of cloud services into...

Director, Customer Success (Quip) @ Salesforce San Francisco Bay AreaProgram Director, Client Services @ RichRelevance From June 2013 to February 2014 (9 months) Senior Director, Customer Success @ AppDirect AppDirect is the cloud service commerce leader making software and products accessible globally. The AppDirect cloud service commerce platform unites providers, developers and consumers of cloud services into a single ecosystem. This makes it easy for businesses to find, buy, manage and monitor cloud services from a central location and delivers new opportunities to distribute, sell, and market cloud services. From October 2014 to December 2018 (4 years 3 months) San Francisco Bay AreaDirector, Ad Operations @ RichRelevance RichRelevance powers personalized shopping experiences for the world’s largest and most innovative retail brands, including Walmart, Sears, Target and others. RichRelevance has also introduced of a new form of digital advertising called Shopping Media which allows manufacturers to engage shoppers where it matters most -- in the digital aisles on the largest retail sites in world. For more information, please visit www.richrelevance.com. From March 2014 to October 2014 (8 months) San FranciscoSr. Relationship Manager @ RichRelevance As Deployment/Relationship Manager, I serve as the single point-of-contact to my portfolio of strategic accounts, responsible for managing the delivery of RichRelevance’s online personalization solutions to customers and subsequently managing and expanding the overall strategic customer relationship. From February 2010 to June 2013 (3 years 5 months) Owner @ Natalie Douvos Photography Weddings, family portraits, elementary school photos, landscapes. From June 2005 to August 2006 (1 year 3 months) Director, Customer Solutions @ SkyFlow, Inc. SkyFlow developed and hosted integrated end-to-end voice and data applications utilizing speech recognition software. I designed applications, managed customers and third parties, handled project management, wrote technical documentation, and developed internal processes. From December 2000 to June 2005 (4 years 7 months) Director of Professional Services @ Perspecta Perspecta developed innovative Internet technologies for building e-commerce Web applications designed to sell complex products. The system enabled users to process vast amounts of information in a meaningful way. I directed a team responsible for software customizations for our major clients. From January 1997 to October 1999 (2 years 10 months) Director of Client Services @ Tailored Solutions TSI developed administrative database software for higher education institutions. I built and managed the Training and Documentation departments, wrote documentation and standards, performed business analysis, and was instrumental in growing the company. From August 1990 to January 1997 (6 years 6 months) Sr. Director, Product Management @ Inertia Beverage Group Created product roadmaps for SaaS web applications (which were both business process focused and consumer-facing), worked with our customers to identify enhancements, defined and prioritized feature sets, written business requirements and technical specifications, and managed the full release cycle to improve timeliness, software quality, and customer satisfaction.Later managed team charged with establishing operations to support e-commerce marketplace programs in the intricate regulatory landscape of online wine sales and distribution; including process development and cross-functional management. From August 2006 to December 2009 (3 years 5 months)