I am currently a Business Area Manager at The Learning Experience in Northern NJ. I hold a Bachelors degree in Psychology from Temple University. I am experienced in the following areas: - Daily operation of early learning child care center per PA Code 3270 - Keystone STARS program - Infant/Pediatric/Adult CPR & First Aid certification - Administrative work - Customer service - Customer acquisition and retention - Recruitment, interviewing and hiring - Supervising, training and mentoring staff - Scheduling and payroll - Answering phones and computer literacy - Maintaining records - Professional development training - HIPPA Compliance - Data entry - Retail and long term care pharmacy - Third party prescription insurance billing

Business Area Manager @ From May 2015 to Present (6 months) Business Area Manager @ From May 2015 to Present (6 months) Program Director @ - Implementing Pennsylvania’s Early Learning Standards curriculum and activities that promote the social, physical and intellectual growth of children - Responsible for supervision, training, mentoring and evaluating staff - Recruiting prospective parents and engaging directly with both current and prospective parents to gain rapport as well as to meet expectations for delivering customer acquisition and retention - Maintaining classroom records, cleanliness and orderliness as well as operational compliance of PA Code 3270 From November 2014 to May 2015 (7 months) Philadelphia, PAPharmacy Technician/ Order Entry Tech @ • Processing new admission orders as well as continuation orders for current residents using Framework and OnBase • Updating each facilities patients census record daily to ensure the patients are present in the facility and assigned to the correct rooms to reduce medication and billing errors and waste • Communicating with doctors, nurses and unit managers regarding daily patient census, new or existing patient orders and refills • Assisting in Training of new employees on FrameWork and OnBase systems From January 2014 to November 2014 (11 months) Phoenixville, PAPharmacy Technician @ • Communicating with patients, physicians, nurses, pharmacies and administrative personnel via phone or in person pertaining to new prescriptions and refills • Collecting patient information, typing prescriptions and inputting data into Nexgen accurately and confidentially in order to comply with HIPAA laws • Handling third party billing to all types of insurance, including Medicare, Medicaid, and AutoRx claims • Preparing and packaging medication for injections, oral, topical and rectal administration appropriately From August 2007 to November 2014 (7 years 4 months) Philadelphia, PA

Bachelor's Degree, Psychology, College Graduate @ Temple University From 2009 to 2014 Nancy Abdelhady is skilled in: Customer Service, Coaching, Leadership Development, Organizational..., Facebook, Healthcare, Leadership, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Social Media, Nonprofits, PowerPoint, Team Building, Team Leadership, Teamwork, Teaching, Training, Team Management, Time Management, Windows