Bachelors of Science in Business Management @
University of Phoenix
Strategic human resources leader to C-level executives & organizations with demonstrated success in various industries designing, selecting, developing, implementing & executing creative, comprehensive, cost-effective solutions that enhance key performance. I love HR because it gives me the opportunity to collaborate with talented, diverse individuals & organizational leaders as a value-added partner to implement effective solutions for challenging
Strategic human resources leader to C-level executives & organizations with demonstrated success in various industries designing, selecting, developing, implementing & executing creative, comprehensive, cost-effective solutions that enhance key performance. I love HR because it gives me the opportunity to collaborate with talented, diverse individuals & organizational leaders as a value-added partner to implement effective solutions for challenging workplace issues.
HR is an exciting industry! Every day, I liaise with gifted executives to develop strategies that promote organizational values & lead to corporate goal attainment by establishing & delivering innovative organizational development & talent management programs. I’m an influential human resources business partner with demonstrated success in various industries.
I possess a “can do” attitude & I’m known for being a skilled business partner, having an infectious personality—fostering trusting relationships, inspiring others & conveying the "big picture" to help senior executives make the right decisions for their businesses. My clients “trust” that I will always follow-through and they know their success is my success.
Director, Human Resources & Talent Management @ Deliver full-spectrum strategic human resources leadership for >150 employees/contractors in five functional areas and the C-level executive team in Los Angeles, Chicago, Atlanta and New York. Oversee multi-million dollar decentralized budgets for client groups. Provide organizational development programs/design, executive coaching, manage/resolve conflict resolution, recruitment, consulting and strategic planning while being able to build strong, collaborative relationships in a short period of time. Drove corporate wellness initiatives and implemented onsite wellness programs.
► Reduced employee relations issues 15% by establishing management training that utilized
creative problem solving techniques for identifying and resolving issues and minimizing
► Decreased HR tactical issues 20%; increased personal productivity 10% by creating 10-
module basic management course—now standard for furnishing leaders the right tools for
success. From April 2013 to Present (2 years 7 months) Century City, CAManager, Human Resources @ Partnered with C-level executives from seven diverse organizations during my tenure. Promoted through several increasingly responsible positions, often acting in director capacity. Budget responsibility and managed/developed two direct reports. Responsible for all interactions and strategic projects with executives relating to conflict resolution, change management, talent planning (9-box), leadership development, succession planning, organizational design, workforce planning, legal compliance and compensation review. Recruited talent at all levels. Drove programs in continuous improvement, organizational effectiveness and management excellence.
► Identified top performers through institution of talent review process; partnered with clients to
create development/succession plans using 9-box model. Strategic positioning challenged,
broadened and motivated staff and frequently led to promotion and cross-functional
► Improved supervisory skills for >2K leaders while lowering employee relations issues 18%.
Conducted needs analysis, held focus groups to determine content, assembled a creative
team, contracted training development and used employees in videos to encourage buy-in.
► Attracted 10 Top Tier new hires and identified successors for tenured employees through
execution of annual Finance Rotation Program for MBA graduates.
► Decreased labor costs 30% and retained 85% of existing staff as change management lead
on project to outsource Real Estate and Facilities organization. From March 2006 to March 2013 (7 years 1 month) El Segundo, CAHuman Resources Consultant @ Oversaw $50k budget and managed team of 200 employees for delivery of Human Resource programs. Consulted with C-level executives on employee relations, recruitment, workforce and succession planning, compensation, leadership development and certification training. Developed new hire on-boarding process/presentation and created new employee handbook.
► Decreased attrition 8% and attracted top talent to preserve government agency service
channel through survey analysis, corrective action and employee communication. From February 2005 to March 2006 (1 year 2 months) Culver City, CASenior Human Resources Generalist / Human Resources Generalist @ Served as a human resources business partner for 500+ employees for IT/HR & Finance. Liaison between corporate and senior executives to implement and execute all human resources initiatives. Held a variety of positions throughout my tenure and promoted after one year in a few roles.
► Member “Project Tomorrowland” (SAP Global Implementation) team, comprised of >500
members. Implemented application to 60K users—domestic and international (Asia Pacific,
Europe, Latin America and Australia).
► Reduced HR tactical duties 5%, adding time for personal strategic initiatives by
producing “Manager’s Toolkit” for executives that included detailed information on all HR
programs. Increased new hire retention 10% by implementing Retention Bonus Program and
new hire onboarding process.
► Elevated productivity 7% and improved morale through needs assessment, creation and
deployment of peer recognition program. From June 1997 to January 2005 (7 years 8 months) Burbank, CA
M.B.A., Business Administration @ University of Phoenix From 1999 to 2001 Bachelors of Science in Business Management @ University of Phoenix From 1996 to 1999 Monica Carter is skilled in: Talent Management, Employee Relations, Talent Acquisition, Organizational..., Succession Planning, Performance Management, Benefits Administration, Recruiting, Job Analysis, Onboarding, Strategy, Hiring, Career Development, Human Resources, Deferred Compensation, Management, College Recruiting, Leadership, Conflict Resolution, Applicant Tracking..., FMLA, Personnel Management, Training, Employee Benefits, Sales, Coaching, Employment Law, Employee Engagement, Workforce Planning, Vendor Management, Change Management, HRIS, Real Estate License
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