Management executive with strong strategy orientation and experience in leadership, business development and operational roles in technology enabled industry.
Expertise in driving growth, building relationships, working collaboratively with CXOs, providing thought leadership & influencing and unstructured decision making. Result oriented with attention to detail and comfortable in leading strategic initiatives. Ability to translate and communicate complex topics in a variety of forums to effectively fit and influence the targeted audience.
Have grown business, managed multi-million programs across geographies, lead large delivery centres, financial planning and built organization structures for smooth operations. Currently leading industry efforts to sustain India’s position through strategic direction, capacity development, enhancing competencies, policies and branding India by engaging the industry, government and enterprises.
Alumnus of Indian Institute of Management Ahmedabad (IIM A), Cost & Management Accountant (ICAI) with a Bachelor’s degree in Commerce. Certified in Project Management and Six Sigma.
Director @ Head - NASSCOM BPM & Analytics and responsible for enabling the industry to grow to US $50 billion by 2020 from the current US $26 billion.
Develop and establish the strategic priorities for growth of Business Process & Analytics Industry and sustaining India’s dominant position. Identify and forward think on major growth opportunities and understand location & capability challenges.
Engage government on appropriate policies, infrastructure and capacity development, academia in building skills which meet industry needs, and Industry CXOs to set the strategic direction and build collective capabilities in emerging areas and technology.
Implement programs aligned to the vision and strategic goals, enhance India’s competiveness, and building ‘Big Data & Analytics’ ecosystem. From July 2013 to Present (2 years 6 months) Bengaluru Area, IndiaSite Head @ Head of Operations for different lines of business operations at Chennai Centre and part of the Senior Management team and has significant involvement in planning for broad issues affecting the business.
Led multiple teams across across F&A, Procurement, Analytics and Customer Services. Established and delivered performance metrics for each process, stabilized new processes being migrated, ensured controls are placed, deviations are analyzed and remedial action taken. Provided training for resources, established communication channels between onshore & offshore teams.
Prepared business plans and annual budgets. Worked with sales & marketing team to evaluate opportunities and achieve growth targets. Collaborate with support functions such as HR, Finance, Quality, Risk & Controls etc. for smooth operations. From January 2011 to March 2012 (1 year 3 months) Chennai Area, IndiaAssociate Vice President @ As Program Lead, responsible for onboarding new clients of strategic importance and managing transformation across geographies.
Setup teams of project directors, project managers and support staff dedicated to the onboarding of new clients. Managed implementation vendors, established onboarding program, standards and methodologies, delivered contractual obligations for each onboarding within budgets and ensuring that on boarding do not destabilize existing operations.
Managed end-to-end from due diligence, solution design, and transition. Handled operations till the process achieves maturity and is handed over to core operations. From February 2008 to November 2010 (2 years 10 months) Director - Projects @ Led the project management team across F&A, Banking, Market Research, and Transaction Processing projects. Responsible for translating client’s outsourcing objectives into practical offshore plans. Developed offshore service delivery framework jointly with customer.
Supported sales team in process discovery and determine offshorability through process modeling. Prepared cost and pricing models to deliver the scope of services. Presented the final plans, delivery framework to the client. From July 2005 to January 2008 (2 years 7 months) Manager - Transition @ Transitioned multiple projects by translating outsourcing objectives into offshore plans, knowledge transfer through tools such SIPOC, process maps, SOPs, etc. From June 2001 to July 2005 (4 years 2 months) Asst. Manager - Operations @ Led a team providing managed employee investment services From September 2000 to June 2001 (10 months) Sr. Accounts Officer @ Worked in various capacities in departments such as Finance & Accounts managing Accounts Payable, Receivables, consolidation of General Ledger, Budgeting, Costing and Insurance. Part of Oracle Financials implementation team. From September 1994 to September 2000 (6 years 1 month) Bengaluru Area, India
Master of Business Administration (MBA), Business Administration and Management, General @ IIM Ahmedabad From 2012 to 2013 Cost & Management Accountancy, Cost Management @ The Institute of Cost Accountants of India From 1994 to 2000 Bachelor of Commerce (B.Com.), Accounting and Finance @ Bangalore University From 1991 to 1994 MohanaKrishnan P is skilled in: Outsourcing, Strategy, Business Strategy, CRM, Team Management, BPO, Pre-sales, Management, Service Delivery, Offshoring, Project Management, Global Delivery, Transition Management, Operations Management, Program Management, Business Transformation, Analytics, F&A Operations, Consulting