Associate UX Designer @ From August 2014 to Present (1 year 5 months) Multimedia Designer/ Developer @ • Web Design/ Development • Cross-platform mobile applications • UI Design/ Development • Android Development • SEO • CMS From August 2012 to August 2014 (2 years 1 month) Enterprise Technical Support Analyst @ • Developing efficient problem solving skills • Providing a great customer experience • Assisting customers with device and network setup • Diagnosing connection issue • Outage monitoring and reporting • Meeting commitments to customers • Applying appropriate actions to effectively control a telephone call • Running analogue tests to detect customer’s problem • Effective use of networking tools provided by Eircom From August 2012 to July 2014 (2 years) Front End Web Developer @ • Trained into reputation management • Designed websites and UI elements based on client’s request • Implemented dynamic websites focused on SEO • Organised and ran social media marketing campaigns • Ran tests for detecting and reporting bugs • Maintained company’s daily blogs • Met set targets that required self-motivation and diligence • Integrated into existing code base From March 2011 to August 2011 (6 months) Office Assistant @ • Assisted with event planning and implementation • Monitored and maintained office supplies • Maintained office filling and storage systems • Forwarded information by receiving and distributing communications • Served customers by backing-up receptionist From January 2008 to March 2008 (3 months)

BS Honours, Multimedia Programming and Design, 2.1 @ Limerick Institute of Technology From 2008 to 2012 FETAC Level 5, Business Secretarial Studies, Distinction @ Listowel Community College From 2007 to 2008 Mihaela Ileana is skilled in: Web Development, Web Design, JavaScript, CSS, Graphic Design, Photoshop, User Interface Design, HTML, Illustrator, Social Media Marketing, SEO, ActionScript, PHP, HTML5, Java