Honours Bachelor of Arts, Co-op Program, Psychology, Human Resources Management @
University of Waterloo
I am a seasoned HR Professional who is truly passionate about what I do. Having been called a "ray of sunshine" in the HR department, I take pride in ensuring top employees are both coming to and staying at a great place to work. Being a widely recognized positive influence on the business is a part of
I am a seasoned HR Professional who is truly passionate about what I do. Having been called a "ray of sunshine" in the HR department, I take pride in ensuring top employees are both coming to and staying at a great place to work. Being a widely recognized positive influence on the business is a part of my brand. I want to continue making an impact in the software/start-up industry.
Human Resources Manager @ * Deliver full-cycle international recruitment services including resource planning, job postings, sourcing, interviewing and negotiating employment offers at all levels.
*Implement, manage and control Sigma’s data analytics tool PeopleInsight. Accountable for monthly reporting to Executive Leadership Team.
*Champion the implementation of a full suite of HR technology including Human Resources Core Information System, performance management, recruiting and onboarding software.
*Be the social media expert at Sigma. Execute social media plan and manage multiple social media platforms (LinkedIn, Twitter, Culture Blog etc.)
*Design Sigma’s global onboarding program using best practices. Be the HR point of contact for all new hires in the Americas.
*Project lead the design and implementation of Sigma’s in-house rewards and recognition program, The Sigma Way. Maintain system functionality on a day-to-day basis.
*Educate, coach, and support leadership team though situations and decisions relating to employees, including difficult issues such as performance and terminations.
*Ensure company policies are adhered to where appropriate and that they make sense for the business. Create new policies when necessary incorporating relevant legislation. Design and maintain global employee handbook.
*Responsible for all HR decisions in VP, HR absence. Manage and mentor the Office Manager/HR Assistant. From January 2015 to Present (1 year) Senior Human Resources Consultant @ Recruitment & Orientation:
Responsible for full-cycle international recruitment by ensuring the appropriate job postings are being advertised through the most effective channels in order to attract top talent. Screen and interview candidates for all levels. Reduced agency reliance by over 70%, saving the company >$100k.
Single point of contact for all agency relationships; negotiates and maintains all service agreements ensuring pricing and fees are set appropriately
Champion a proactive approach to recruiting by ensuring an active funnel of experienced talent
in the market place and workforce is available
Create, manage and maintain applicant tracking system/tool
Ensure the company’s global onboarding process is effective making improvements to program as needed. Be the HR point of contact for all new hires in the Americas.
A trusted advisor for all levels of management across the organization supporting their
employee and team needs
Provide guidance, coaching and support through situations and decisions relating to
employees including difficult issues such as performance and terminations
Policies & Programs:
Ensure company policies are adhered to where appropriate and that they make sense for the
business. Create new policies when necessary.
Be an advocate for best practices staying abreast with what the market and competition is doing
and offering. Attend HR sessions and webinars on "hot topics" on a regular basis.
Participate in and lead HR projects that are linked to the company’s annual strategic objective to increase employee engagement and retain top talent
Partner with the VP, HR to introduce a full suite of HR software products including HRIS, onboarding, performance management and recruiting software
Lead the implementation of the Performance Management system. Create training documentation (both in written and video format), and conduct global training sessions. From December 2012 to December 2014 (2 years 1 month) Toronto, Canada AreaHR Generalist @ Conduct high volume full cycle recruitment for entry level to Director level roles including conducting reference checks and preparing and presenting offer packages to new hires
Implement, operate and manage the company's Human Resources Information System
Administer employee benefit plan for all Canadian and US employees in accordance with Sun Life Financial, UnitedHealthcare, Anthem BlueCross and Equitable Life policies
Support bi-weekly payroll and RRSP processing by partnering with VP, Finance
Manage employee immigration process for over twenty Canadian employees relocating to the US
Ensure compensation equity across departments by conducting salary surveys and providing compensation advice to Managers
Create and implement Human Resources policies
Respond to sensitive employee relations issues including terminations From November 2010 to December 2012 (2 years 2 months) Human Resources Administrator - Contract Role @ Assist HR Consultants at all stages of the recruitment process including posting jobs, screening resumes, conducting background checks, performing reference checks and preparing offers of employment
Maintain employee information in the HRIS and process employee documentation for bi-weekly payroll deadlines
Answer internal and external inquiries on HR related matters and act as first point of contact for department walk-ins
Assist with the coordination of co-op orientation sessions
Represent Toronto Hydro at college and university job fairs to discuss employment opportunities From September 2010 to November 2010 (3 months) University of Toronto Don @ Aided students with personal, academic, financial and social issues to ensure their support and safety
Oriented and integrated students to residence in order to ensure a smooth transition to university life
Responded to first-aid emergencies and problems, supervised emergency evacuations, and managed crisis situations
Represented the interests of the University of Toronto and supported initiatives by the Office of Residence and Student Life From September 2009 to April 2010 (8 months) Human Resources Intern - Contract Role @ Screened resumes, scheduled interviews, communicated hiring decisions and completed the employee on-boarding process for all co-op student applicants
Created marketing material advertising Mercedes-Benz Financial job opportunities which was distributed to college and university level students at job fairs
Provided guidance to staff regarding health and safety, the Employee Assistance Program, employee discount programs, and the internal Career Fair
Conducted focus groups with managers and employees to gather and organize feedback regarding flexible work arrangements in order to create a Flexible Work Arrangement Policy and information newsletter for use in the office From May 2009 to August 2009 (4 months) Student Recruitment and Graduation Event Coordinator @ Represented The Michener Institute at various student recruitment events throughout Ontario, including events held at numerous universities in both the southern and northern areas of the province
Managed and coordinated all aspects of the graduation ceremony from booking the venue and organizing catering to recruiting volunteers and communicating on a continuous basis with faculty, the Executive Leadership Team and over 300 graduating students regarding graduation information and logistics
Hired, supervised and arranged training for the Student Enrolment Recruitment Assistants
Coordinated Open House, Guidance Counsellor Day and The Michener Institute's Strategic Enrollment Plan
Answered admission related inquiries and provide pre-admission counseling to potential applicants From September 2007 to April 2009 (1 year 8 months) Human Resources Assistant - Contract Role @ Screened resumes, scheduled and conducted interviews, and administered reference checks for potential employees
Organized and promoted a full-day team building session for over 30 administrative staff
Provided guidance to staff and researchers regarding the employee benefit program, attendance inquiries and health and safety issues
Compiled and recorded employee information using the Ceridian Human Resources Information System
Collected and communicated salary information for a major compensation project From May 2007 to August 2007 (4 months) Liaison Officer and Recruitment Specialist - Contract Role @ Promoted the University of Waterloo to prospective secondary school students across Ontario in over 100 high schools and during targeted recruitment events such as the Ontario Universities' Fair
Provided information and guidance to secondary school students, their parents, and school officials regarding admission policies, academic programs, and other aspects of the University
Utilized public speaking skills, organizational skills and worked independently while travelling across Ontario From August 2006 to November 2006 (4 months) Customer Experience Manager - Co-op Position, Sept-Dec 2005 and May-Aug 2006 @ Acted as Manager of the Visitors Centre when current manager was absent
Planned and organized a large portion of both You @ Waterloo Day and Campus Day with an attendance of over 5 000 prospective students and parents
Recruited, interviewed and trained new Ambassadors
Managed and provided support to a team of 30 Student Ambassadors by creating bi-weekly schedules and effectively solving employee issues
Provided exceptional front-line customer service to prospective students, current students, faculty, staff and members of other universities and high schools From September 2005 to August 2006 (1 year) Team Leader, University of Waterloo Student Ambassador @ Assisted manager with coordinating special event days at the University of Waterloo (You @ Waterloo Day, March Break Open House, Fall Open House)
Trained all new staff, and developed orientation packages and sessions
Responded to prospective students inquiries via email, telephone and in person
Conducted campus tours for prospective students and their parents providing information about campus life and facilities From January 2006 to April 2006 (4 months) Research Assistant - Co-op Position @ Completed the execution and analysis of an original research experiment
Researched, wrote and edited a comprehensive analytical report
Developed analytical skills using statistical software such as Statistica and SigmaPlot
Provided suggestions and ideas for the analysis of experimental data From January 2005 to April 2005 (4 months) Communications Associate - Co-op Position @ Scheduled and conducted interviews with students, employers of UW co-op students, professors, faculty and staff
Researched, wrote and edited CECS publications such as the UW Recruiter and the Inside Scoop (online newsletter)
Liaised with on-campus media contacts to convey information regarding CECS important dates and events
Greeted employers and resolved problems during CECS co-op student interview period From April 2004 to August 2004 (5 months)
Masters, Industrial Relations and Human Resources @ University of Toronto From 2008 to 2010 Honours Bachelor of Arts, Co-op Program, Psychology, Human Resources Management @ University of Waterloo From 2002 to 2007 Michelle Preston, MIRHR, CHRP is skilled in: Recruiting, Onboarding, Data Analysis, Public Speaking, Human Resources, Employee Relations, Interviews, HRIS, Microsoft Office, Research, Employee Benefits, HR Policies, Team Leadership, Leadership, Management
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