Polished sales professional with a proven track record selling in highly competitive environments / fast paced industries for 10+ years. Consistently ranked in the top % and always100%+ over plan.

GE Account Director - Global Platinum Division @ CA Technologies Inc., New York, New York Account Director, Global Platinum Division May ‘14 – Present • Responsible for one of CA’s largest global customers (one of four Global accounts) CA software drives competitive advantage in the application economy. From Planning to DevOps to Security to Systems Management, CA solutions power innovation for businesses everywhere. From May 2014 to Present (1 year 8 months) Global Account Manager – Citigroup @ BMC Software, New York, New York Global Account Manager – Citigroup April ‘14 – June '14 • Responsible for the overall relationship for one of BMC's largest customers Enterprise Account Manager August ‘12 – March ‘14 • Responsible for a managing a team of 8-10 people to drive Total Bookings in 5 Strategic Accounts (AMEX, AXA, Bloomberg, Broadridge Financial, Forest Labs) • Developed strong champions at the executive levels - Designed long term strategies with a customer centric business service management focus. • #1 Account Manager – East Region (half of US + Canada) - FY ‘14 • President's Club FY ‘14 • 196% of Quota for FY’14 ($9.8 million Total Bookings) From July 2012 to June 2014 (2 years) Greater New York City AreaSolution Strategist, Service Assurance Sales @ CA Technologies Inc., New York, New York Solution Strategist, Service Assurance Sales April ‘11 – August '12 • Focus on Large Existing NY Strategic Enterprise Accounts to provide a comprehensive offering of portfolio management products. • Directly responsible for increasing New Contract Value (NCV) relative to CA Service Assurance portfolio (CA Wily Introscope & CEM, Spectrum, eHealth, Virtual Assurance, CA NetQos Suite, Service Operation Insight, Executive Insight, & Cloud Monitoring) for Large Existing NY Strategic Enterprise Accounts. • Manage accounts from the initial sale, through solution design and implementation while building long-term relationships. •49% of Annual Quota in Q1 for FY'13 (left CA when Q1 ended) •119% of Quota for FY ’12 Solution Strategist Associate, Service Assurance Sales July ‘10 – April ‘11 • Successfully completed Service Assurance product immersion trainings and certifications. • Targeted greenfield accounts and white space. From July 2010 to August 2012 (2 years 2 months) Sr. Premier Sales Consultant, HR Outsourcing Division @ PAYCHEX Inc., New York, New York Sr. Premier Sales Consultant, HR Outsourcing Division June ‘07 – July 2010 • Designed custom programs to help mid-sized and major market businesses stay in compliance, reduce liabilities and exposures, and eliminate non-revenue generating activities. • Built a professional network of mutually beneficial partnerships within Paychex, in addition to strategic alliances with outside firms. • Helped pioneer the roll out of the N.E. expansion market for Paychex PEO business model. • Circle of Excellence Achievement FY ‘10 • Conference Achievement FY ’10 & ‘09 • Additional Achievements: Diamond Club Achievement Level II, 189% of target for FY 10, 161% of target for FY ’09, N.E. Regional Sales Rep. of the Month (Jan ’10, Sept. ’08, June ’08) District Sales Rep. of the Month (Jan ’10, Aug. ’09, July ’09, Oct. ’08, June ‘08) Premier Sales Representative, HR Outsourcing Division Nov. ‘06 – June ‘07 • Circle of Excellence Achievement FY ‘08 • Conference Achievement FY ‘08 • Additional Achievements: Diamond Club Achievement ,162% of target for FY’08, 461% of target for partial FY’07, FY’08 District Sales Rep. of the Year, Team Sales Rep of the year, N.E. Regional Sales Rep. of the Month (April ’08, Sept. ’07, June ’07), District Sales Rep of the Month (Feb ’08, Oct. ‘07, Sept.’07, June’07) From November 2006 to July 2010 (3 years 9 months) Account Executive @ Konica Minolta Business Solutions U.S.A. Inc., New York, New York Account Executive April ‘06 – Nov. ‘06 • Managed all aspects of the sale process including cold-calling, consulting, credit & leasing, equipment training and software upgrades. • Expanded and strengthened relationships within the Named Account base in addition to successfully opening new business accounts in a highly competitive environment. • Presidents Club Achievement • Additional Achievements: Ranked #12 out of 2,000, Highest percentage of color placement quota in the N.E. region (Q1 189%), Highest percentage of quota in NYC branch (May 317%), Monthly New Business Awards (April, May, June, July, September). Sales Representative June ‘05 – April ‘06 • Developed a territory in mid-town Manhattan solely based on new business accounts as a result of cold calling door-to-door and telemarketing. • Presidents Club Achievement • Additional Achievements: 118% of annual quota in 8 months, ranked #26 out of 2,000, Highest percentage of quota in NYC branch (February 397%, March 423%). From June 2005 to November 2006 (1 year 6 months)

BS, Communication Studies @ State University of New York College at Oneonta Michael Stern is skilled in: Cloud Computing, Enterprise Software, Salesforce.com, Solution Selling, SaaS, Cold Calling, Strategy, Sales Operations, Selling, Sales, New Business Development, Channel, Consulting, Sales Process