Owner @ Full Service Retail Guitar, amps, audio components and other stringed Instruments. Repairs, Set ups and Sales. From November 2014 to Present (1 year 2 months) Field Service Technician @ Sharp Color and BW MFP and Canon Ink Plotter Repair, connectivity, and Sales Support. Customer Phone Support and Team Building. MPS Customer Sales Support. From May 2013 to April 2014 (1 year) Field Technician @ senior Field Srevice Tech. Worked on full line of Canon and Savin color and Monochrome Copiers and HP Laser Printers of C/M. From January 2012 to May 2013 (1 year 5 months) Color Printer / Copier Technical Specialist @ Further enhanced my relationships with contacts within the Graphis/Color Industry worldwide. From August 2011 to January 2012 (6 months) BTA Support Specialist @ National Color Training Specialist for BTA Channel Dealers of OKI Americas. OKI ProColor Series Training Specialist. In House HDD Troubleshooting Specialist assisting Engineering for Firmware Updates and Correction. Worked with ODS to improve upon CX-3641 performance.Customer and BTA Hotline Support. In House Training of OKI South America Technicians on Various BTA Products. Full Parts and Technical Support of OKI South America for the Columbian SC Goverment Acoount. Worked with EFI Fiery Specialist in house to assist in the training of OKI/ISS Hotline Agents through periodic in house training. From March 2008 to July 2011 (3 years 5 months) Senior Field Engineer @ Major Accounts Service Specialist in Sharp/Savin/Risograph/MFP and Facsimile Products along with print shop products such as Folders/Mailing Equip/Stand Alone Collators etc working from home base and coordinating with Service Mgmt team and Dispatch Leader. From March 2000 to February 2008 (8 years) Owner @ Partner for Office Equipment Seller and Service Provider From November 1994 to March 2000 (5 years 5 months)

N/A, Accounting @ Rutgers University – Camden From 1978 to 1979 HS Diploma, College Prep...Technical Drawing @ Paul VI High School From 1975 to 1978 Michael Sassa is skilled in: Color Management, Printers, Troubleshooting, Leadership, Managed Print Services, Hardware, Document Management, Computer Hardware, Technical Support, Solution Selling, Training, Photocopier, Windows 7, Networking, Sales Operations, Account Management, Sales Process, Direct Sales