Mikey Dunn's Email Addresses & Phone Numbers

📖 Summary

Senior Community Manager @ Likeable Media Clients: Stop & Shop, GIANT Food Stores, Great Wolf Lodge, Avon– Executed full community management for multiple brands, including UGC implementation and surprise and delight initiatives.– Delivered weekly community reporting in addition to requested one-off reporting.– Built a customized Sprinklr platform for Stop & Shop community management, content publishing, listening, and reporting.– Assisted in leading the department with agency’s Accounts team, acting as the most-senior, go-to community manager for inquiries, training, processes, and new business initiatives.– Completely ran Associate Community Manager program of part-time employees including recruiting, training, and management.– Worked with Strategy and New Business teams for new business pitches and playbooks.– Interviewed, on-boarded, and and trained new full-time Community Managers.– Served active roles in the agency’s email newsletter and website teams. From July 2017 to March 2019 (1 year 9 months) New York, NYPaid Social Coordinator @ Likeable Media Clients: Huntington Learning Center, Mindtree, North American Bancard, Rapid Capital Funding, PayAnywhere, Humboldt Merchant Services– Ran paid social campaigns for clients on Facebook, Twitter, Instagram, and LinkedIn.– Allocated budgets, selected targeting, and specified flighting for campaigns.– Delivered paid social reports for clients on a biweekly or monthly basis.– Managed team of part-time Associate Community Managers for content uploading, page building, and QA for the award-winning Century 21 Adulting Campaign website. From March 2017 to July 2017 (5 months) New York, NYCommunity Manager @ Likeable Media Clients: Century 21 Real Estate, Auntie Anne's Pretzels, Seamless, Entenmann's, Extra Space Storage, RadioShack, TuneCore, StubHub– Create/extend brand voice across social channels by posting proactive/reactive content. – Partner with Creative team to create monthly editorial content calendars.– Review content calendars with Content Strategist and Account Manager (AM).– Listen, respond, and engage on behalf of clients.– Collaborate with AM and client on escalation process.– Manage team of part-time Associate Community Managers.– Prepare community data and post insights for AMs' monthly reports.– Partner with AM and Creative team to ideate on strategic initiatives and campaign concepts.– Participate in new business opportunities (e.g. pitches). From February 2015 to March 2017 (2 years 2 months) 240 W 37th Street 7th Floor, New York, NYAssociate Community Manager @ Likeable Media A position within Likeable Media, an award-winning social media marketing and word-of-mouth agency. Worked under and reported to an assigned Community Manager.Clients- Kaplan University, Pure Barre, TuneCore, Bimbo Sweet Baked Goods, GetResponse, Pendaflex, San Rafael USAResponsibilities- Researched new platforms, existing networks, blogger outreach, and competitor analysis- Monitored, managed, and updated clients’ social media accounts*- Utilized Facebook Pages, TweetDeck, Buffer, Iconosquare, and Pinterest- Engaged with online community while maintaining desired tone of client’s brand- Participated in the development of content, copy, campaigns, and promotions for pages- Assisted Social Media & PR Manager with agency’s official YouTube content and promotion*I worked with up to 7 clients' social media accounts simultaneously. From February 2014 to February 2015 (1 year 1 month) 240 W 37th Street 7th Floor, New York, NYMarketing & Social Media Student Assistant @ Ramapo College of New Jersey A position within the Ramapo College Office of Marketing & Web Administration under the College's Social Media Strategist & Content Manager.Responsibilities:- Supported with strategies to grow the College's voice and social media presence on Facebook, Twitter, and Instagram- Assisted in administrative duties for the Marketing team, such as preparing and tracking media files and for College's media placements- Assisted in monitoring social channels and related hashtags- Pulled data to create analytics reports and media reports- Supported with brainstorming strategy sessions for new social campaigns and messaging, as well as marketing initiatives From October 2014 to December 2014 (3 months) Mahwah, NJStudent Aide @ Ramapo College of New Jersey Instructional Design Center, a branch of the Information Technology Services (ITS) department. Responsibilities- Assisted faculty and staff with web-based services including Moodle, Turnitin, Qualtrics, etc. - Helped plan bi-weekly Apple User Group meetings; created and gave Keynote presentations- Designed flyers and signage using QuarkXPress- Provided training for new student aides From October 2011 to October 2014 (3 years 1 month) Mahwah, NJPeer Facilitator @ Ramapo College of New Jersey Helped first-year students adjust to college life through activities that fostered building interpersonal relationships, academic achievement, and on-campus engagement. Activities were facilitated weekly during a given time slot in the students' First-Year Seminar course. From September 2013 to December 2013 (4 months) Mahwah, NJProject Manager @ Likeable Media Current Clients: Giant Food, Bed Bath & Beyond, Merck Manuals, Bimbo USA, Roscato WineFormer Clients: Avon, Nebraska Furniture Mart, Vistaprint Greater New York City Area