Mayur Patel's Email Addresses & Phone Numbers

Sales Specialist @ Office Depot From August 2006 to August 2009 (3 years 1 month) Manager - Cyber Risk Services @ Deloitte Greater Chicago AreaSenior Manager @ Deloitte Cyber security strategy and risk management focused on Life Sciences Industry Chicago, ILVice President - Information Security Risk @ MB Financial Bank - Chief of Staff to the CISO-...

Sales Specialist @ Office Depot From August 2006 to August 2009 (3 years 1 month) Manager - Cyber Risk Services @ Deloitte Greater Chicago AreaSenior Manager @ Deloitte Cyber security strategy and risk management focused on Life Sciences Industry Chicago, ILVice President - Information Security Risk @ MB Financial Bank - Chief of Staff to the CISO- Development of the Information Security Risk Program- Development of the Cloud Security Program- Development of Information Security Policies, Standards and Procedures based on FFIEC Guidance and NIST and ISO standards- Conducting operational activities such as reporting key metrics from security monitoring, detection and threat prevention tools, and audit compliance From November 2016 to April 2017 (6 months) Greater Chicago AreaManager - Cyber Risk Services @ Deloitte -Cyber / IT Risk Management-Information Security Risk Program Development-Cyber Security Strategy-IT Controls Testing-IT Policy and Standards Compliance Management-Identity and Access Management Strategy-Project / Program Management-Cyber War Gaming-Identity and Access Management Strategy and Implementation (IBM Software)-Access Governance Strategy and Implementation (Aveksa)-IBM Tivoli Endpoint Manager From August 2011 to November 2016 (5 years 4 months) Greater Chicago AreaInformation Systems Specialist @ Army National Guard -Analyzed hardware and software issues on desktop and server equipment.-Planned and carried out responsibilities of operating JISCC (Joint Incident Site Communications Capability).-Worked on a team to provide education on the use and implementation of the JISCC.-Programmed network devices such as Cisco routers and switches.-Set up a TOC (Troop Command Center) with all necessary IT equipment.-Maintained an active Secret Security Clearance. From December 2006 to December 2012 (6 years 1 month) IT Architect @ IBM -IBM Tivoli Composite Application Manager (ITCAM) for WebSphere, Service Oriented Architecture, andTransactions infrastructure support, and implementation within Fortune 1000 clients.-Subject Matter Expert on ITCAM for WebSphere, Service Oriented Architecture, and Transactions, and Rationalproducts within one year of starting.-Architected ITCAM monitoring implementations in large scale application environments based on analysis of businessrequirements regarding application availability.-Created training manuals for new employees and distribution throughout IBM for the purposes of sales, and providingclients an in-depth understanding of the ITCAM suite of products.-IBM Tivoli Monitoring (ITM) infrastructure support, including installations, configurations, and troubleshooting.-Administrated UNIX based Operating systems including IBM AIX, Sun Solaris, and Linux.-Worked with Lean Six Sigma methodologies and enhanced services delivery by the use of ITIL concepts. From April 2010 to August 2011 (1 year 5 months) Desktop Support Specialist @ Hewitt Associates -Provided Desktop/Laptop/Network support to over 4000 employees.-Contributed in several technology refresh projects that improved the functionality and efficiency of supported users.-Analyzed user needs and requirements to provide the best solutions for support.-Worked with a team to ensure that all user issues were taken care of within one day.-Configured and troubleshot PC hardware and software tasks (Novell, Lotus Notes, Safeboot, RSA SecurID, and etc.). From November 2009 to April 2010 (6 months) Technical Consultant @ Fastechs.com, Inc -Boosted revenues by 5% upon building relationships and maintaining confidence with over 200 clients in over 10different industries.-Repaired hardware and software issues within desktops, laptops, and Windows server environments.-Consulted clients on the implementation of newer and more effective technology solutions.-Performed analysis of wired and wireless networks for effective implementation and troubleshooting.-Trained clients on most effective use of their technology items.-Trained new employees and drafted new training materials. From October 2008 to November 2009 (1 year 2 months)