Experienced Engineer/ Engineering Manager, with over 20 years of experience in supporting customer’s needs from project conception through post launch support. Strong program and project management skills developed though managing critical support requirements for multiple global clients across five countries. Developed policies and procedures, designed equipment and tools and delivered results with proven success. Proven ability to consistently meet and exceed the client’s needs through use of excellent communication and technical skills.
Specialties:
• Program Management
• Project Management
• Strategic Management
• Internal Consulting/Advising
• Engineering Management
• Technical Design and Support
• External Consulting/Advising
• Business Development
• Process Definition
• Risk Management
• Quality Management
• Systems Engineering
Senior Manager, Program Management VAVE @ Leading and managing the definition, evaluation, planning and implementation of Value Added/Value Engineering (VAVE) global projects. Driving cost reduction efforts and future best practices across all audio product lines, through working closely with customer program management, engineering, finance, procurement, manufacturing teams, sales, customers as well as suppliers.
Organizing and co-leading global VAVE workshops with product sourcing and engineering global teams and our key strategic suppliers capturing opportunities for millions of dollars in cost savings
Coordinating and actively participating in the VAVE process from idea conception through implementation; defining project scope and team, developing the business case, tracking project status and communicating updates across cross functional groups and key stake holders.
Responsible for the overall VAVE process definition; development, release and updates, as well as defining the strategic VAVE roadmaps for near, mid and far term cost savings efforts both internally within HARMAN and for our customers. From October 2014 to Present (1 year 3 months) Senior Technical Program Manager @ Responsible for in-vehicle infotainment systems for 4 key customers global programs. Managing the cost, schedule, plan and scope for each program, while working with my team locally and globally to insure delivery of a high quality product that meet regional expectations and that our customers customer's will love and enjoy.
Led development activities and support teams located both in the states and across Europe and Asia; insuring delivery of a high quality product that meets the individual region’s expectations and that our customer’s customers will love and enjoy.
Worked closely with the software domain teams to insure that requirements were well defined and implemented according to the customer requests; meeting all program milestones to date and within cost.
Continuously worked as a global cross functional team member in assisting all teams working on the product providing support and issue resolution. From March 2013 to October 2014 (1 year 8 months) Lead Associate @ Contract and Technical Manager responsible for strategic planning, business development and planning, organizational leadership, process improvement, as well as quality management system and sustainability implementation and solutions for our key clients; delivering solutions with real and measureable results and improvement. Solutions centered around the Ground Vehicle Engineering community and development and definition of Vehicle to Vehicle and Vehicle to Infrastructure communication requirements and solutions.
Deputy Program Manager on two key support contracts with the client valued at $500M+.
Led the Strategic transformation effort for the client, generating strategic solutions and technology roadmaps; identifying clear and tangible steps to achieve great successes.
Led the Quality Management System implementation of ISO policies and procedures for accreditation.
Technical manager for Intelligent Transportation Systems (ITS) vehicle to vehicle and vehicle to infrastructure development projects supporting the US safety pilot.
Market and client lead for our support contracts; managing teams of 20+ coordinating schedules and program/project support From January 2009 to March 2013 (4 years 3 months) Lead Engineer @ Led the Powertrain Engineering group in requirements definition, process control and product improvement for all of Engineering and associated manufacturing sites.
Led the development, validation and release of software and process standards that resulted in a 50% improvement in program updates.
Managed powertrain testing requirements, implementation and build support for over 15 carryover and new vehicle programs across the United States, Mexico, Asia, Canada, China and Europe.
Provided system level support for all vehicle programs that resulted in warranty improvement.
Continuously worked as a cross functional team member to assist and lead in diagnostic, end-of-line and Rolls testing and issue resolution. From November 2007 to December 2008 (1 year 2 months) Engineering Manager @ Managed 2 departments responsible for vehicle testing and diagnostic solutions for over 7 global OEM clients.
Led and managed a team of at least 37 employees; Application Engineers and Field Engineers across 5 countries
Managed 3 new Asian customers highly successful product launches in China and Taiwan for China Motor Corporation, Beijing Benz DaimlerChrysler and South East Motors.
Developed and implemented a Software Change Request Procedure/Policy used across all applications and promoted as a best practice that has saved the company over $20 milllion.
Increased customer satisfaction by 150%, through creating highly motivated teams. From April 2004 to October 2007 (3 years 7 months) Advanced Applications Engineer, Test Systems @ Led the advanced development and design of equipment and software for 4 customer groups.
Invented a temperature tester for HEVAC testing at the assembly plants, currently in use within DaimlerChrysler assembly plants, patent 6.370.891 B1 issued 04/16/2002.
Key player in the design and development of the battery tester, in use within DaimlerChrysler assembly plants.
Led the design and development of the newly introduced tire pressure monitoring system in use at DaimlerChrysler's assembly plants, patent pending.
Led the development and rollout of a new end-of-line test system for the Chrysler group, designed in conjunction with Daimler. From March 1998 to April 2004 (6 years 2 months) Product Engineer @ Led the requirements definition, design, development, release and implementation of electrical systems for the 1996-2000 Jeep programs.
Led benchmark analysis sessions for Chrysler Engineering and Executive Management, which resulted in improved electrical systems.
Headed several radio reception studies identifying several radio reception issues across the United States, which resulted in design changes and an overall improved customer satisfaction rating.
Met with Dealerships and customers all over the United States to root cause customer complaints found on Quality Tracking System (QTS) reports.
Worked closely with engineering, manufacturing, suppliers and customers for quick problem identification and resolution. From October 1994 to March 1998 (3 years 6 months) Engineer @ Led a team of 4 in the definition and development of module and vehicle level schematics for the Audio, Driver Information, Powertrain, and Safety and Controls groups.
Improved layout and simulation processes by 100%, by automating the process.
Defined process for configuring component information required for layout and simulation interfaces, which improved throughput by 75%.
Worked closely with the suppliers at refining the processes for improved capability. From 1992 to 1994 (2 years)
Strategy and Innovation, Executive Certification @ Massachusetts Institute of Technology - Sloan School of Management From 2010 to 2012 MBA, Technology @ Auburn University From 2004 to 2006 BSEE, Electrical Engineering @ Lawrence Technological University From 1990 to 1992 Pre-Engineering, Engineering @ Central Michigan University From 1987 to 1990 Diploma @ Athens From 1983 to 1987 Maureen PMP is skilled in: Systems Engineering, Engineering Management, Project Management, Quality Management, Business Development, Risk Management, Business Strategy, Process Definition, Program Management, Engineering, Strategic Planning, Management, Strategic Leadership, Technical Leadership, Portfolio Management