Matthew Ralph's Email Addresses & Phone Numbers

📖 Summary

I am highly motivated, hard-working and quick to learn technical skills. I am currently learning the ropes of DevOps working for Equal Experts while supporting a Linux Ubuntu-based Web platform for HMRC Digital, hosted on private cloud.Linux System Administrator and Devops @ I am currently placed in the WebOps team at HMRC, supporting their Ubuntu-based infrastructure and looking for ways to increase automation through Puppet, Jenkins and Ansible. The environment uses Docker images on Ubuntu 14.04 and Nginx/HAProxy to load-balance microservice web traffic. It is all hosted on private cloud using VMWare and OpenStack. We monitor the environment using Elasticsearch/Logstash/Kibana and graphite/grafana. The Sensu framework is used to check our metrics and run client monitoring checks. MongoDB Replica Sets provide NoSQL backend storage which is highly available. Other technologies supported: Buildpacks, OpenLDAP, Squid 3 for caching and AV, GPG encryption. Custom web services in Python, Ruby. From June 2015 to Present (7 months) London, United KingdomInfrastructure Engineer (Tools) @ I support and managed TfL's UNIX and network monitoring using EMC IONIX (SMARTS) 9, Watch4net 6 and SCOM 2012, doing improvements and improving our Monitoring and Automation capabilities within TfL. Our IONIX implementation, which monitored over 4,000 hosts for performance and availability (and other customised monitoring based on requirements), was significantly bespoked in Perl and ASL, and was platformed on RHEL 5 and Windows 2008. From November 2014 to May 2015 (7 months) London, United KingdomInfrastructure Engineer (Unix) @ I am currently working in an Operations role supporting and improving the TfL UNIX estate: Solaris 8,9,10, RHEL 4,5, and 6, and HPUX 11. I also work with Veritas SFHA using Cluster and Storage Foundation 6.1 and VOM server 5. I am an Oracle Certified Professional in Solaris 10, and Symantec certified in Storage Foundation 6. I am RHCE certified in RHEL 7, and proficient in Bash shell scripting. I have an intermediate level of Perl scripting skills which I have used to write and implement monitoring and automation solutions. I have experience of reconfiguring and supporting Red Hat Cluster (RHEL 6 High Availability). We use Solaris 10 zones on Veritas clusters as our main virtualisation technology. We also use RHEL 5 and 6 VMs on various VMWare infrastructure. I work with EMC VNX and DMX SAN arrays to configure storage on the UNIX side. We use a combination of Linux Volume Manager, ZFS, Solaris Volume Manager and Veritas Volume Manager on the host side, as well as VxDMP, MPxIO and DM Multipath (Linux) for multipathing. I support OpenLDAP and Sun Directory Server implementations of LDAP. I also work with IONIX (SMARTS) 9 and net-snmp, and support the UNIX monitoring solution. I am qualified in Kepner-Tregoe Problem and Incident Management and work as a coach in this area overseeing Situation Appraisals, Problem Analyses, Decision Analyses and Potential Problem Analyses. From January 2013 to November 2014 (1 year 11 months) London, United KingdomGIS Analyst @ Performed mapping functions for internal and external clients, acquiring, cleaning, and analyzing data in GeoMedia Pro before uploading to a web front-end • Wrote test scripts for a major software upgrade and re-platforming, and advised testing team when issues were encountered. • Came up with and implemented new process for categorising power assets to add them to asset management DB From June 2012 to December 2012 (7 months) Travel Ambassador Team Lead @ London 2012 Travel Ambassador Team Lead • Was Team lead of a team of 35 people at North Greenwich and Greenwich village, giving up-to-date travel advice from Ipads and handling customer feedback and complaints • Managed shift rota for staff and engaged with businesses in the area to deploy staff more effectively From July 2012 to September 2012 (3 months) Associate Project Manager @ Managed delivery of Wintel and Unix infrastructure for high-profile TfL IT projects in the run up to the 2012 Games • Developed and implemented a process for UPS swap-out projects in conjunction with customers and other IM support functions, and delivered several of these projects. • Awarded the TfL 'Make a Difference' award for provision of internet to Lewisham Bus Station before London 2012 in spite of supplier difficulties From January 2012 to May 2012 (5 months) Service Planning and Acceptance Analyst @ Assured projects from requirements-gathering stage through to BAU support • Wrote a new Early Life Support process to ensure better engagement with technical teams • Wrote decommissioning process that ensured no technical or soft elements were forgotten, it is now used as the standard template for decommissioning projects. From September 2011 to December 2011 (4 months) Customer Assistant @ Responsible for ticket sales via phone calls and on customer desk for a major concert venue • Performed website testing to support upgrade of the AudienceView ticketing system and a new website front-end. From May 2007 to September 2010 (3 years 5 months) MA, Classics, 2:1 @ University of Cambridge (Gonville and Caius College) From 2007 to 2011 Solihull School From 1998 to 2007 Matthew Ralph is skilled in: Leadership, Music, Research, Time Management, Management, Databases, Analysis, Data Analysis, Virtualization, IT Service Management, Incident Management, Solution Architecture