I have a fairly wide berth of experience in the technical computer industry pertaining to web development and Internet services. I have designed and coded software for windows and linux, and I have dealt with the day to day operations (configuration, log analysis, emergencies, failures, deployments, monitoring, etc...) of thousands of machines serving web content with high stakes financial context. I have been personally responsible for secure transport and technical delivery of data worth millions of dollars. I have engineered APIs, lead software development teams, and implemented and maintained critical billing and database functionality.

Software Engineer @ Engineered customer and internal facing tools and features. Some highlights include: developed REST APIs, worked with many third parties and APIs, occasionally led a small team, had work submitted for a patent, built diagnostic tools leveraged by customers and internal products, developed a neat encrypted database utility (used by several teams), revamped the billing system and helped rebuild our shopping interface from the ground up. Primary languages, OS, skills and methodologies: perl, python, MySQL, Linux (Debian, CentOS), node.js, jQuery, php, agile From November 2011 to May 2015 (3 years 7 months) Customer Support Agent @ Work directly with customers to address issues with systems running Debian, CentOS and Ubuntu, while maintaining a professional and courteous attitude. Typical problems include server tuning, DNS configuration, email problems from server and client configuration to delivery and routing, CMS/Application troubleshooting, locating and recovering from hacks, and assisting with content migration. Communication skills are emphasized, as technical recaps regarding problem resolution are sent to customers after every problem. From March 2010 to November 2011 (1 year 9 months) Web Operations Analyst @ Application support/analyst position for ticketmater.com. Log analysis, maintenance, investigating application performance, code release, project planning, tool building. Gained broad experience with working between teams to get problems fixed and solutions architected, as well as high availability systems involving multiple clusters in multiple data centers. From 2007 to 2009 (2 years) Greater Los Angeles AreaLead Developer @ Programming custom tools (MS Visual C++, InstallShield), packaging third party tools, designing and writing software to configure and install software onto machines of students and faculty to facilitate internet access and network connectivity. From August 1999 to May 2002 (2 years 10 months)

Computer Science @ Illinois State University From 1999 to 2002 Matthew Bell is skilled in: Linux, Apache, CentOS, MySQL, Perl, DNS, PHP, Debian, LAMP, Git, Databases, System Administration, Web Applications, Nginx, CSS