Massimo Rapparini's Email Addresses & Phone Numbers

📖 Summary

CIO | Head of Customer Experience | Head of Workplace Services @ Logitech Chief Information Officer charged with creating a technology strategy targeted at Logitech's growth opportunities. Leading a global team of 200+ IT experts across the globe focused on enabling Digital Business while driving innovation in software-enabled products through CloudOps and agile delivery. Head of Customer Experience responsible for delivering customer support for all Logitech brands worldwide, including the operation of multi-language contact centers, enabling omni-channel support and developing loyalty programs. Head of Workplace Services leading a real-estate portfolio in 30+ countries and creating a workplace environment that reflects the Logitech culture and promotes Video Collaboration. San Francisco Bay AreaChief Information Officer @ Viavi Solutions Leading a global team of IT professionals in providing compute, storage, networking, productivity, automation and intelligence capabilities for Viavi Solutions. Driving IT strategy to leverage Cloud, Big Data and IT-as-a-Service initiatives to accelerate business growth and transform Information Technology for Digital Business. From April 2015 to February 2016 (11 months) San Francisco Bay AreaDirector, IT @ Symantec Responsible for the global delivery and support of Back Office solutions at Symantec in the area of Human Resources, Legal, Trade Compliance and Enterprise Business Intelligence. Key Contributions: Projects Portfolio Management, PeopleSoft HCM 8.9 re-implementation and program management, Business Intelligence deployment for strategic information delivery (Informatica, Business Objects, EDW). From January 2002 to August 2008 (6 years 8 months) Managing Director @ Corporis Consulting Ltd. Independent consultant engaged with customers in the UK and France to advise on and manage large-scale business application projects, specialized in ERP and Business Intelligence (Cognos). From August 2001 to January 2002 (6 months) Managing Consultant @ The Cedar Group/Renaissance Working with a London-based consulting firm, managing a team of consultants on ERP implementations across EMEA. Successfully won and managed engagements with EPSON UK Ltd., the Met Police and Honeywell Europe for the deployment of PeopleSoft HRMS/HCM. From January 2000 to August 2001 (1 year 8 months) Sr Consultant @ PricewaterhouseCoopers Advised large European corporations on Information Technology capabilities in support of business strategy. Led system implementation at customer sites and won repeat-business though delivery of high-quality, reliable IT solutions. From July 1997 to January 2000 (2 years 7 months) Vice President, Information Technology @ Viavi Solutions Providing executive leadership and strategic direction for JDSU's overall enterprise applications strategy to ensure that all of the enterprise applications meet their business objectives. Responsible for delivery of solutions to support the changing needs of the business with optimal level of investment in tools and technologies. Focused on rationalizing and standardizing JDSU's enterprise applications as well as contributing to the development and deployment of next generation business infrastructure that enables JDSU to be a world-class global provider. From May 2012 to April 2015 (3 years) San Francisco Bay AreaDirector, IT @ NetApp Responsible for IT strategy development and delivery of end-to-end business solutions for all NetApp global Corporate functions (Finance, HR, Legal, Facilities). Led Global ERP Development COE and deployed innovative IT capabilities for: Procure-2-Pay, Quote-2-Cash, Manufacturing, Logistics, Order Management, Treasury, Revenue Forecasting, Financial Reporting, Commission Accounting, Employee Self-Service, Talent Management, Facilities/Lease Management, Corporate Safety & Security. From September 2008 to May 2012 (3 years 9 months) San Francisco Bay Area