Strategic IT leader with over 18 years of management experience, focused on coaching and transforming technical teams into collaborative, customer-focused innovators Extensive experience building highly-effective IT Shared Services Organizations (SSO) in several industries, including the Architecture, Engineering, and Construction (AEC), manufacturing, and design industries Certified ITIL Foundations professional, dedicated to increasing efficiencies and continuous service improvement through the implementation of ITIL-based Service Management concepts PMP certified with over nine years of IT project management experience executing a broad range of business and IT initiatives while maximizing the value of IT for the business Trusted business advisor with proven communications, presentation, and negotiation skills at all business levels, including C-level executives Expert architect of standardized and repeatable processes; facilitating business growth and scalability, as well as elevated customer and stakeholder satisfaction Specialties: Team Leadership, Operational Streamlining, Business Relationship Management, Process Improvement, Shared Services, ITIL-certified, Change Management, Budget Management, Operations Management, Strategic Planning, Executive Relationships, IT Strategy, Mergers & Acquisitions, Project Management, Staff Development, Vendor Management, Technical Direction, Conflict Management

IT Director - Head of IT @ ► Direct and manage all Corporate IT operations and staff - spanning four separate business entities in 13 locations operating in Washington, Oregon, Hawaii, and California. From September 2013 to Present (2 years 4 months) Corporate IT Manager @ (Global Fortune 500 Construction and Development company with over 5500 employees across 250 locations in the United States) ► Led a team of eight IT Managers in a nationwide IT consolidation effort that combined and overhauled processes, procedures, talent, and financial resources from several businesses into a single, shared service IT organization which resulted in: + A unified national IT Field Service Delivery team capable of supporting a large corporate footprint while reducing travel costs and lost productivity + A single ITSM case management system and integrated service desk capable of supporting all US-based incident and service requests – facilitating greater collaboration across all teams + Full end-user hardware, software, and jobsite connectivity solution evaluation/consolidation ► Responsible for IT Field Service Delivery operations within the Western US (all States west of the Mississippi River, excluding Texas), including all jobsite mobilizations and office moves ► Established and managed relationships with local and regional business executives to ensure high levels of customer satisfaction, while also ensuring that IT initiatives properly align with business objectives ► Actively managed vendor relationships and oversaw the US aspects of a global hardware standardization ► Increased regional IT cost recovery by actively managing SLAs, standardizing processes for accurate billing, and holding IT staff accountable for discrepancies From 2008 to 2013 (5 years) IT Director @ (Seattle, WA-based high growth manufacturing technology company with operations throughout the United States and the United Kingdom) ► Directed all aspects of IT –staff , budget, infrastructure operations, and IT-related procurement ► Sourced and managed vendors in support of IT and business operations, including the company’s outsourced cloud-based CRM/ERP provider ► Negotiated with vendors to reduce hardware costs by 25 percent, resulting in savings of over $83K ► Developed standardized procedures and programs for reliable, repeatable internal and external functions; created and actively managed the annual IT budget ► Implemented a Lean MRP system to track cost of goods sold and parts inventories. ► Lead product management department, driving three core products and related accessories to market, leading to a significant increase in revenue From 2005 to 2008 (3 years) IT Manager @ (Industrial contractor with international operations, based in Kirkland, WA) ► Responsible for all facets of enterprise IT operations for five regional offices and ten remote locations, consistently delivering projects on-time and within budget ► Created and implemented migration plan from Novell to Microsoft Windows with full integration of Active Directory, Exchange/Outlook, DNS, and Terminal Services ► Actively maintained the annual IT budget, conducting workplace feasibility and cost effectiveness studies on new technologies ► Designed and managed an all-new company website to establish a prominent internet presence for the company From 2001 to 2005 (4 years) Teksystems Contractor - Remote Office Implementation Specialist @ (International internet backbone provider headquartered in Seattle, WA) ► Provided excellent customer service as on-site "Face of IT", involved in the configuration of Cisco routers and switches to create new local area networks for remote offices ► Assisted in pre-build process including proper equipment selection, site design and documentation, network architecture, and coordination of implementation resources From 2001 to 2001 (less than a year) IS Manager @ ► Trained, dispatched, and managed qualified computer and network technicians to respond to computer-related trouble tickets for a large federal government organization ► Established departmental standard operating procedures to ensure proper and consistent service delivery standards to exceed customer expectations ► Conducted periodic personnel performance reviews, establishing personal and organizational development goals From October 1995 to September 2000 (5 years) Teksystems Contractor - Systems Administrator @ From 2000 to 2000 (less than a year)

Martin Marino is skilled in: IT Strategy, Team Leadership, IT Management, Process Improvement, Business Relationship Management, Vendor Management, Procurement, IT contract negotiation, Budget Management, Disaster Recovery, Integration, Change Management, Software Documentation, Customer Service, Operations Management