• Adept in configuring routers, firewalls and switches and perform troubleshooting tasks for IPv4/IPv6 networks • Extensive experience in designing, installation and maintenance of both LAN & WAN • Firewall Techniques – App ID/ User ID/ Content ID/ Zone filtering, URL filtering, DOS Protection, Zone Protection, File Blocking, Policy Based Forwarding (PBF) and Fail-Over mechanisms • Decryption Techniques – SSL decryption & SSH proxy • User Mapping – SSL-VPN & Captive Portal • Dynamic Routing & Switching protocols - OSPF, RIP, BGP, STP, VTP, RSTP, HSRP, GLBP, VRRP and PVST • Other Protocols & Techniques - VPN, IPSec, NAT/PAT, NAT-PT and Access Lists • Authentication - Radius, LDAP and Kerberos • Tools & Applications - Wireshark, Siebel, Salesforce, Angel, GNS and Packet Tracer Specialties: App-ID, User-ID, Content-ID, NAT, SSL-VPN, BGP, OSPF, URL-Filtering

Technical Team Lead @ From June 2014 to Present (1 year 7 months) Senior Technical Support Engineer @ From July 2013 to May 2014 (11 months) Technical Support Engineer @ • Provide Technical Support to customers and partners • Provide configurations, troubleshooting and best practices to customers • Managing cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner • Provide fault isolation and root cause analysis for technical issues • Publish Technical Support Bulletins and other technical documentation in the Knowledge Base • Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. From August 2011 to June 2013 (1 year 11 months) Network Implementation Engineer Intern @ • Interact with new customers and develop designs and strategies. • Develop designs for customer networks with inputs from project management, sales engineers and finance dept. • Implement wide area networks and ensure connectivity to customer's LAN at multiple locations. • Responsible for migrating customer's traffic to the newly implemented network from the existing network. • Assist the network implementation team with network design and support for internal/customer network. • Troubleshoot circuit issues/outages with various providers. • Documentation of network diagrams (Visio), configurations and strategies for all customers. From December 2010 to August 2011 (9 months) Greater Denver Area

M.S, Telecommunications @ University of Colorado Boulder From 2009 to 2011 B.E, Electronics & Communications @ Anna University From 2004 to 2008 S.B.O.A Matric & Hr.Sec School From 2002 to 2004 Manish Venkatesan is skilled in: RADIUS, IPS, Security, IDS, Troubleshooting, Visio, Cisco Routers, Router Configuration, Technical Support, LDAP, OSPF, BGP, Routing Protocols, Palo Alto Networks