A results driven Financial Aid leader with a proven track record of running the most efficient financial aid office. Consistently ranked top 10% out of 19 campuses for the last 8 years based on performance. A proven ability to lead and motivate the financial aid office to yield maximum productivity and excellent service to the students.

Senior Director of Financial Aid @ From November 2015 to Present (2 months) Director of Financial Aid @ From January 2014 to November 2015 (1 year 11 months) Area Director, Student Financial Services @ • Oversee student financial operations for the Chicago & Schaumburg Campuses of Argosy University, reporting directly to the President. • Exceeded account receivable targets every semester for both campuses by ensuring all aid is paid timely, student payments are collected on schedule and stipends are processed promptly. • Manage, hire, train and mentor a staff of 2 Directors, 5 Financial Aid Officers and 4 Work Study Students. • Executive Committee member for the Chicago & Schaumburg campuses, VA Certifying Official and Institutional Representative for the DFI (“Diversifying Higher Education Faculty in Illinois”) Fellowship, • Lead campus contributor in numerous centralization initiatives EDMC wide effecting processes and procedures at the campus level. Ensured smooth rollout and delivery on the campus level as well as maintaining minimal disruptions to the student experience. From July 2012 to January 2014 (1 year 7 months) Greater Chicago AreaDirector of Student Finance @ • Responsible for management of financial aid and student accounts for a campus of over 1400 students. • Integral member of the enrollment management team to ensure enrollment and persistence targets are met. • Lead campus representative in restructuring processes related to university wide initiatives for 19 campuses associated with new student enrollment management, billing processes and report management. Led trainings university wide for best practices in accounts receivable management. • Chair of the Campus Scholarship Committee, Institutional Representative for the DFI (“Diversifying Higher Education Faculty in Illinois”) Fellowship, Veterans Affairs (VA) Certifying Official for the campus and Executive Committee Member for the Chicago campus. • Administer the Federal Work Study Program on and off campus for 90 part time employees. • Responsible for leading financial aid presentations at open houses, interview days and orientations. • Budgetary responsibility for federal work study, scholarship, fellowship, teaching assistantship, graduate assistantship and research assistant positions. • Responsible for tuition billing reconciliation; month end close and general ledger accounting. • Responsible for making sure the department is in compliance with Federal/State and SOX regulations proven by successful audits throughout the year. From May 2005 to July 2012 (7 years 3 months) Greater Chicago AreaProgram Coordinator @ Managed a call center of 7 Recruitment Coordinators: Responsible for interviewing, hiring, training, and monitoring the progress of inside sales coordinators. Implemented strategies to motivate and increase goals for each coordinator, which led to improved employee retention, and 20% increase in revenue for the office. Responsible for meeting quarterly budgets for the organization: Exceeded budget goals by coordinating, implementing, and executing various fundraising programs such as the MDA Executive Lock-Ups, Firefighter Boot Drives, Shamrocks Mobile Sales, and special events. Performed sales calls, effective follow up with sponsors and execution of events Maintained existing sponsor relationships and prospected and recruited new ones Organized and produced the Panama City local broadcast for the 2004 Jerry Lewis MDA Telethon Ran the office in the District Director's absence which involved managing 12 employees From May 2004 to May 2005 (1 year 1 month) Financial Aid Team Leader @ Managed a team of 4 advisors responsible for dealing with the financial affairs of enrolled students at the University • Trained and mentored new advisors that joined the team • Evaluated the team’s performance and assigned goals on a monthly basis • Reviewed each advisor’s performance and identified areas for improvement • Audited team members’ work to ensure that student financial aid packages were within compliance with federal regulation From October 2002 to April 2004 (1 year 7 months) Financial Aid Advisor @ Evaluated student eligibility and awarded funds for Title IV, State, and Institutional Programs Intensely involved with problem solving and customer resolution with students Audited and reconciled each student's ledger card to ensure correct charges applied to their accounts and funds were properly disbursed Counseled students over the phone to determine financial aid needs / options From October 2002 to May 2003 (8 months)

Master of Business Administration (M.B.A.) @ Argosy University Denver From 2013 to 2014 Executive Development Program @ EDMC From 2013 to 2013 Business Administration, Management Information Systems @ University of Illinois at Urbana-Champaign - College of Business From 1997 to 2001 Lyuda Berkoff is skilled in: CampusVue, Microsoft Office, Accounts Receivable, Student Financial Aid, Performance Metrics, Enrollment Management, Student Loans, Title IV, Compliance, Leadership, Campus, Recruiting, Interviews, Retaining Customers, Admissions