Currently managing 22 Salesforce.com organizations undergoing rapid development with Apex, Visualforce and integration to multiple external datasources. In the past, I've had the opportunity to perform in the following capacities: Salesforce Developer and Certified Administrator for 230-seat company utilizing 90% of Salesforce.com features across all Sales, Marketing and Support departments. As the Salesforce.com Project Manager for Wireless Generation.com I enjoyed the challenge of analyzing business processes and discovering efficiencies that can be gained through adhering to data-normal practices and architecting automation with Salesforce's robust features. -Technical Trainer for desktop, handheld and web technologies. -Technical Writing and Documentation for internal and customer-facing, printed and web-based materials. -Technical analyst troubleshooting issues in numerous environments including web applications, handheld applications, desktop applications, server functionality, Oracle databases and late 1980s Japanese hatchbacks. -Data-driven Web Application Management and Administration. -Windows and Linux webhosting management. -Database-driven website management for ASP, Cold Fusion, PHP websites against Access, Microsoft SQL and MySQL databases -Web traffic analysis. Specialties: Salesforce.com - Process analysis to maximize CRM potential - Design and automation "under the hood" using JavaScript, Apex and Visualforce - Project Management using Agile methodology

Sr. Salesforce Developer @ Implementing and maintaining five distinct Salesforce organizations Architecting and coding business processes with Apex and Visualforce Integrating external databases to Salesforce database Hiring and managing Salesforce administrators and developers Consulting with departmental stakeholders on business process design From August 2009 to Present (6 years 5 months) Sr. Salesforce Developer @ From April 2013 to November 2013 (8 months) Greater New York City AreaSalesforce.com Administrator @ From August 2003 to August 2009 (6 years 1 month) Tier 2 Support Supervisor @ From December 2005 to September 2007 (1 year 10 months) Documentation & Training Manager @ From January 2000 to June 2002 (2 years 6 months) Customer Support and New Acct Manager @ Specialized in troubleshooting Microsoft Web Server-side issues involving IIS, ASP and FrontPage. From February 1998 to January 2000 (2 years)

University of Colorado Boulder From 1987 to 1994 German @ University of Regensburg From 1992 to 1993 Luke Cushanick is skilled in: Salesforce.com, Force.com, Cloud Computing, Agile Methodologies, PaaS, SaaS, Salesforce.com Administration, CRM, Software Documentation, Analytics, Business Process, Databases, Marketing Automation, Integration, Sales Process