Associate Degree, Business Management @
Gwinnett Technical College
Results driven goal-oriented professional with education & extensive experience in a fast paced environment, with recognized strengths in Planning Management, Materials Scheduling, Material Analyzing, 3rd Party Logistics, Inventory Control, Manufacturing Support, Customer Service and Quality Control. A team oriented leader with strong communication, analytical, attention to detail, and customer service skills. Ability to develop effective business plans
Results driven goal-oriented professional with education & extensive experience in a fast paced environment, with recognized strengths in Planning Management, Materials Scheduling, Material Analyzing, 3rd Party Logistics, Inventory Control, Manufacturing Support, Customer Service and Quality Control. A team oriented leader with strong communication, analytical, attention to detail, and customer service skills. Ability to develop effective business plans and metrics to set priorities and drive results. Proven ability to mentor, train and supervise employees with recognized team building skills in both a face to face or remote environment.
Leadership, P&L accountability, Logistics Management, Operational Management, SLA Management, Materials Management, Purchasing, Contract Negotiations, Third Party Logistics Management, Forecasting, Excellent Oral & Written skills, Problem Solving, Quality Control, Audits, Interpersonal skills, ERP/MRP Systems, Multi-tasked, Continuous Improvement Projects.
Americas Logistics Manager @ Creates a team atmosphere to serve the logistic needs of all business units.
Supports and Manages logistic personnel throughout the America’s, South America & Brazil.
Responsible for Inventory control within warehouses to include all Third Party (3PL) locations. – US, Canada, South America and Brazil.
Provides leadership and direction in development and implementation of improved processes for controlling material flow efficiently throughout the processes.
Active involvement in the utilization of ERP systems.
Work with the financial staff to insure a consistent process throughout logistics.
Work with Service, Planning, Purchasing and Sales Personnel to develop processes for inventory reductions and accuracy.
Develop and maintain a warehouse strategy for Barco personnel, and 3PL’s that includes cost reductions, cost savings, and utilization of innovative warehousing practices.
Develop and maintain a transportation strategy for cost reductions, cost savings, and best practices in transportation throughout the Americas to include the 3PL locations.
Analyze and Implement best practices for selection of transportation services that meet customer and budgetary needs
Insures Importation of products are correct and all customs policies and laws are practiced.
Implement RFP’s in conjunction with corporate to meet needs of business units and all budget objectives.
Develop business plans and objectives for the logistics department that meet the requirements and expectations of the company.
Insuring 3PL’s meet all contractual requirements.
Insures proper implementation of all logistics projects within regions.
Recognize “Best Practices” with regard to Operations ( Warehousing, & Transportation) which can be shared with other Regions to improve Barco’s commitment to Customer Satisfaction and Financial position.
Ensure my team is aware of the end customer satisfaction numbers/targets, and work with Internal Teams to ensure our strategies are on target. From March 2014 to Present (1 year 10 months) 3PL Demand Planning/Logistics Manager Americas @ Managed & Directed activities of 6 excellent employees on the Planning Team, including work direction, performance evaluations, and salary handling responsibilities.
Manage 3PL Organization/Activities (3rd party logistic) which includes: (ATL, NY, PA, South America,& Canada) which include the multiple forwarding stocking locations.
Manage and control the bundling/kitting process at the 3PL for the Healthcare division.
Manage the 3PL Reverse Logistics process for Service parts (scrap, return to Belgium or transfers to other Barco sites) for US, Canada, South America locations.
Manage Latin America/South America 3PL activities for the Entertainment division.
Responsible for monthly Invoicing, as well as monitoring and reporting the KPI’s for the 3PL per contract.
Plan, Organize, Direct and Control all aspects of the planning department functions to meet Sales, Production and Inventory Objectives.
Responsible for the Scheduling/Planning and Inventory Control Activities for two divisions (Healthcare & Entertainment).
Able to develop, supervise, lead and motivate department staff to achieve goals.
Coach and monitor staff with regards to company standards.
Develop, Monitor and Maintain departmental procedures and policies necessary to support the timely planning of all materials.
Responsible for the forecast upload in the ERP system.
Accurately interpreted master production schedules and standard MRP reports.
Manage inventory to assure the company inventory plan objectives and inventory accuracy targets are met.
Communicates on a regular basis with executive management regarding Planning and Inventory issues, as well as shipment forecasts.
Effective interactions with personnel at all organizational levels.
Experience in a work environment requiring frequent change in strategies to meet changed needs.
Track and Control department expenses to remain within targeted budget. From September 2009 to March 2014 (4 years 7 months) Demand Planning Manager @ Responsible for the Planning/Purchasing/Inventory control activities for Healthcare Division.
Managed the Healthcare Operations which consisted of bundling (pick/pack) display monitors, board testing & labeling, performing production activities in ERP system, ensure employees were maintaining the latest revisions of documents needed for the bundling operations. - Which consisted of 6 employees.
Facilitate staff meetings on a weekly basis.
Responsible for meeting inventory goals set by Management
Responsible for managing inventory levels that allowed lead times to decrease in order to meet the On Time In Full KPI
Scheduled, ordered, and expedited the delivery of material required to meet production requirements, maximizing cost savings with each purchase.
Resolved any/all purchasing or delivery issues in a timely manner.
Established & Posted KPI's for the Production & Planning team
Verified ECP's to determine Bill of Material accuracy
Replicated items in ERP system Item Master Data
Entered and maintained Sales Forecasts in Item Master Plan
Perform the monthly Reserve Analysis process (review of Inventory)
Review monthly Surplus Reports and load LTP (long term planning) where needed.
Communicate Lead times to Customer Care Group and Sales.
Developed Procedures for Planning & Purchasing activities
Interact with Service/Configuration Management/Warehouse personnel
Responsible for the Material Planning & Scheduling of the Largest Medical Tradeshow (RSNA)
Member of the Yellow Belt Project for Largest Medical Tradeshow (RSNA), re-structured entire process to reduce loss of equipment ($70,000 to zero)
Prepare and deliver performance reviews.
Project Lead on the Outsourcing of Healthcare Operations to a 3PL.. From June 2006 to September 2009 (3 years 4 months) Senior Material Analyst @ Managed the Planning & Scheduling activities for 4 programs
Coordinated and Followed up daily with Purchasing to ensure proper scheduling and delivery of materials occured to ensure customer committments were met.
Generated and Analyze Inventory & Planning Reports.
Developed Procedures for the Planning department.
Planning & Purchasing Track Leader for the SSA-ERP system (upgraded current version of ERP system) - this entailed travel to Europe for extensive training.
Developed flow charts, procedures and power point presentations for training purposes.
Trained other key users both in Planning and Purchasing on the use of the new version EPR system.
Maintained & Provided to Management daily status of production program activities.
Verified Bill Of Materials and Documentation prior to releasing production orders.
Member of Lean Manufacturing Team. From September 2003 to June 2006 (2 years 10 months) Senior Master Scheduler/Assistant Material Manager @ Establish Customer Lead Time - Reduced Customer lead times by 50% which increased sales.
Implemented new processes for Production Scheduling - which resulted in increased lead times
Managed Production Planners
Reviewed all Bill Of Materials and authorized any changes to them
Shop Floor Control, Capacity Planning, MRP, Cycle counts (including year end) - Responsible for improving these processes to result in average shipment to customer 5 days after receipt or order. This resulted in increased sales. Also, I did this routinely, which allowed sales to make solid commitments.
Provide daily production expectations - increased daily production from 300 units per day, per shift to 500 units per day, per shift in less than 3 months.
Conducted Internal audits - which allowed company to maintain ISO certification.
Set Purchasing & Planning parameters in the MRP system- which allowed JIT
Created and Maintained Forecasts provided by Sales Team
Team Leader of Process Improvement Action Teams - organized the finished goods warehouse and identified locations for the carriers, which eliminated customer complaints. Also, member of the Serialization team, which eliminated process errors and incorporated trace ability throughout the company.
Responsible for reporting all inventory activities at month end for both Norcross & Brazil facilities to management.
Interface with Customer Service, Sales, Engineering, Quality Control, Purchasing, Manufacturing Engineering, Production and Configuration Management.
Worked directly for Materials Manager- responsible for assisting Warehouse Supervisor with inventory Control and Purchasing Buyers in daily activities. From November 1997 to May 2003 (5 years 7 months) Production Planner @ Created & Released work orders to production to meet customer schedules.
Expedited material through Incoming Receiving and Receiving Inspection to ensure goods were available for production requirements.
Worked with Production Supervisor to ensure orders were completed in priority order as well as on time to ensure customer shipment occured as originally committed. This allowed our customer On Time In Full KPI to remain at 99%.
Responsible to achieving ISO 9001 Certification - trained all levels of Management and assisted in developing new procedures to reflect current processes which allowed company to receive ISO Certification.
Establish an Internal Audit Program. From September 1995 to November 1997 (2 years 3 months)
Courses towards CPIM Certification, APICS @ Southern Polytechnic State University From 2009 to 2009 Associate Degree, Business Management @ Gwinnett Technical College From 1999 to 2002 Diploma, Data Processing, Computer Programming @ Diamond Oaks Vocational SchoolGraduated; received High School Diploma @ Oak Hills High School Lisa Baker is skilled in: Logistics, MRP, Management, Manufacturing, Operations Management, Process Improvement, Project Management, Supply Chain, Continuous Improvement, ERP, Forecasting, Lean Manufacturing, Materials Management, Microsoft Excel, Procurement, Product Management, Purchasing
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