Motivated and personable business professional with the ability to establish and maintain relationships with clients. Talent for quickly evaluating customer needs and consulting them to a product that will satisfy their needs and desires. Solid experience working under time constraints and managing people to accomplish goal and deadlines. Flexible and versatile, with the capability to maintain focus under pressure. Multicultural with a demonstrated ability to easily transcend cultural differences and find common ground.
New Car Sales Consultant @ •In-depth knowledge of automotive industry, sales techniques, financing and inventory control
•Proven track record of achieving sales goals.
• Ability to explain financial documents; analyze, qualify and generate strong leads while closing deals.
•Explained vehicle operating features, warranty and other documents to customers.
•Suggested trade-ins, replied all inquiries and recommended campaigns and promotions to sell cars. From May 2013 to Present (2 years 8 months) New Car Sales Consultant @ *Maximized sales by regularly connecting with well-established clients and building relationships with prospective customers.
*Utilized client-centric approach to assess client needs and demonstrate how product's features, functions and benefits meet needs.
*Improved customer service provided to both call-in and walk-in prospects.
*Ensured optimal experience for each client from initial meeting through final delivery.
*Maximized profits for dealership by expertly structuring and negotiating the deals.
*Full certified by Honda Council of Sales Leadership. From December 2012 to May 2013 (6 months) Wardrobe Specialist @ *Individually responsible for contributing between 20 to 25 percent of the total store sales volume.
*Consistently building relationship in order to maintain store profitability and achieve company goals.
*Actively maintaining customer retention by providing an excellent follow up strategy, by setting appointments and having daily correspondence with my clients.
*Performing POS functions accurately.
*Strong knowledge of the alteration process and fittings.
*Operating stores CRM system in order to help manage customer relations. From June 2012 to November 2012 (6 months)
Bachelor of Business Administration (B.B.A.), International Business, 3.1 @ Northwood University From 2010 to 2011 Leng Huang is skilled in: Greater China, Sales, Mandarin, Fashion, International Business, Retail, Marketing, Social Media Marketing, Marketing Strategy, Event Planning, Inventory Management, Marketing Communications, Event Management, Time Management, Social Media