Bachelor's Degree, Health Services Administration & Psychology @
Florida Atlantic University
Lara Brown graduated from Florida International University with a Bachelors Degree in Health Administration and minor in Psychology. Post graduation, Lara started working at Gallagher Benefit Services while looking for a position in the health field. One year later, Lara applied for a position at Neighbor's Insurance Advisors and realized the insurance industry intrigued her more than
Lara Brown graduated from Florida International University with a Bachelors Degree in Health Administration and minor in Psychology. Post graduation, Lara started working at Gallagher Benefit Services while looking for a position in the health field. One year later, Lara applied for a position at Neighbor's Insurance Advisors and realized the insurance industry intrigued her more than the medical field. One month after starting at Neighbor's Insurance, Lara obtained a Customer Service Representative (4-40) license and specialized in customer service and client relations. A year later, she acquired her General Lines Agent (2-20) license and now assists with sales and marketing at Neighbor's Insurance Advisors. Lara also holds the title of Personal Lines Manager at Neighbor's Insurance Advisors.
Personal Lines Manager / Insurance Agent @ Neighbor's Insurance Advisors is a full service agency offering Personal and Commercial Insurance.
The following are the types of insurance products we offer:
Personal Insurance - Auto, Boat/Yacht, Disability, Flood, Homeowners, Life, Long Term Care, Umbrella, Valuable Articles
Commercial Insurance - Auto, Bonds, Directors & Officers, Excess Liability, Garage, General Liability, Inland Marine, Liquor Liability, Property, Ocean Marine, Professional Liability, Umbrella, Workers Compensation
What sets Neighbor's Insurance Advisors apart from the competition?
We are a boutique insurance agency focusing on customer service. We are very proactive with each of our clients and offer advice to our customers to develop a customized insurance program that best suits their needs with regard to coverage, price, and financial security of the insurance company. From August 2008 to Present (7 years 5 months) Account Representative @ Gallagher Benefit Services, Inc. (GBS) consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security - all while allowing employers to attract and retain the people they need to grow and succeed.
The Account Representative assists Account Managers, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales.
Essential Duties & Responsibilities:
Typically assigned to accounts having less complex needs with no renewal goals associated with assigned accounts.
Under direction of more senior staff, provides administrative support to an assigned group of clients.
Resolves customer service inquiries that require research and interactions with carriers or agents.
Generally requires assistance when resolving more complex problems.
Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients.
Responds to client questions and maintains a log of conversations.
Markets new and renewal accounts according to company procedures.
Evaluates all proposals to include in spreadsheets.
Prepares renewals and client information presentations and assists in preparing RFP responses.
May provide guidance and direction to Customer Service Reps or administrative support. From December 2007 to August 2008 (9 months)
Bachelor's Degree, Health Services Administration & Psychology, 3.6 @ Florida International University From 2005 to 2007 Bachelor's Degree, Health Services Administration & Psychology @ Florida Atlantic University From 2003 to 2005 Lara Brown is skilled in: Umbrella Insurance, Property & Casualty Insurance, Commercial Insurance, Casualty, Homeowners Insurance, Flood Insurance, Personal Article Floater Insurance, Auto Insurance, Marketing, Sales, Operations Management, Boat Insurance, Personal Lines Insurance, Customer Retention, Long-term Customer Relationships
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