Previous companies:
Centrify
RSA Security
Entrust/enCommerce
Apple Computer
Specialties: Information and Internet Security, Identity Management, Cloud Security
Senior Technical Sales Engineer @ From May 2015 to Present (8 months) System and Security Operations Manager @ Design and implement the security infrastructure for a financial institution hosted in the Amazon Cloud
Support the PCI and SSAE 16 audit process which received an excellent score
The security infrastructure includes the following components.
Windows 2012 and AML Linux servers.
Amazon Virtual Private Cloud
Active Directory
Identity Management, Privilege Management, Centrify DirectControl, DirectAuthorize
Auditing/User Session Recording and Playback, Centrify DirectAudit
SIEM file monitoring. Security and error event searching, reporting and alerting
File Integrity Monitoring
Internal Penetration Testing and monitoring using Nessus
Centralized Anti-Virus implementation and management
Design and development of a centralized control center for operations and monitoring of the cloud security environment
Development of the Information Security Policy for the financial institution
Development of the Incident Response Plan for network intrusion and external attack
Security design for Macintosh and Windows user desktops compliant with PCI and SSAE 16
Implemented automated cloud backup for all desktops, Active Directory integration, Group Policy for Macintosh and Windows
Wireless networking and security
VMWare vSphere implementation
Active Directory
Internal Penetration testing and monitoring
Hosted Virtual Desktop implementation for a call center
Vendor Management
Recruit and manage top-quality IT vendors to provide services and security components for the ZenBanx infrastructure and the ZenBanx product
Dual source redundant network procurement
High Definition Video Conferencing
Managed a hosted VOIP implementation From October 2012 to March 2015 (2 years 6 months) Product Manager, Mac, Desktop and Smartcard solutions @ Responsible for all product management activities for the Macintosh, Desktop and Smartcard solutions From July 2011 to October 2012 (1 year 4 months) Senior Sales Engineer @ Initial Sales Engineer for the Centrify Product Suite, DirectControl, DirectAuthorize and DirectAudit. Duties involve customer presentations, on site consulting and systems architecture, installation and presentation of demonstration software. Responded to RFI and RFP document requests from customers. Trade Show duty.
Product integration requires hands on knowledge/configuration or familiarity with the following:
OS,DNS : Unix/Linux, Windows Server Products, Mac OS X
Web Server : Apache, Tomcat, HTTP, HTTPS
RDBMS : SQL*Server
LDAP,Kerberos : Active Directory
Development : AppleScript, Perl, From November 2004 to September 2011 (6 years 11 months) Sales Engineer @ West Coast Sales Engineer for Identity and Access Management Products, Cleartrust and Federated Identity Manager (FIM). Duties involve customer presentations, on site consulting and systems architecture, installation and presentation of demonstration software. Responded to RFI and RFP requests from customers. Trade Show duty. From November 2003 to October 2004 (1 year) Sales Engineering Manager @ Managed a team of 9 system engineers for the West, Central and South Regions.
Responsible for day to day team building and scheduling of pre-sales SE's for calls, demos and trade shows.
Tasked with recruiting and training new Sales Engineers and co-ordinating technical and sales training for them. Act as escalation point for high-visibility sales deals to ensure success. From July 2000 to May 2003 (2 years 11 months) Sales Engineer -> Director Sales Engineering @ Started as the first Sales Engineer for the web Single Sign On product getAccess. Created all presentation materials and demonstration applications to showcase the product. Customer presentations throughout the US and Canada. Responded to RFI and RFP requests from customers. Recruited and trained additional SE's for deployment across North America.
Designed course content and taught the initial introductory and developer trainings. Developed an advanced level training (called Bootcamp) for tech support, sales engineering and professional services employees. Assisted in the recruiting, interviewing and training of the instructional department, and then continued as a content consultant for new materials.
Acted as systems architect and installation consultant at the first customer installations. Assisted in the recruiting, interview and training of the professional services/consulting group. Performed architectural analysis and requirements gathering at customer sites. Development of architectural outlines, performance requirements and project plans for implementation and deployment.
Worked as content provider to technical writers and assisted in writing manuals for the product.
Designed the user interface for the second generation installer for the product. This new installer reduced the installation time from 2 hours to 20 minutes and significantly reduced user errors.
Identify, recruit and train all sales engineering staff in initial startup phase. Provide guidance and management for career development of SE staff.
Spent time in the trade show booth schmoozing with potential customers and spying on competitors. From September 1995 to July 2000 (4 years 11 months) Information Technology Researcher @ Worked as a new technology integration specialist for client/server application development tools. Managed a small group of developers (3). The group would investigate new Client/Server products and then create prototype applications to understand their applicability for IT projects for the company and for it's customers.
Previously, worked in the International division as product support for 4th Dimension, a Macintosh based programmable database. The job required doing developer trainings in many countries in Europe, South America and Asia. From September 1986 to September 1993 (7 years 1 month)
MBA @ Thunderbird School of Global Management From 1994 to 1995 BSc @ University of Alberta From 1982 to 1986 Lance McAndrew is skilled in: Identity Management, SaaS, Enterprise Software, Cloud Computing, PKI, Encryption, IAM, Product Management, Security, Go-to-market Strategy, SSO, Smart Cards, Channel, Sales Enablement, Solution Selling