Business development, new business models, consumption economics, mergers & acquisitions, venture capital, joint-ventures, strategic partnerships, solution-selling, strategy formulation, corporate finance, engagement management, financial modeling, valuation, due diligence, business planning, portfolio management, start-up incubation, telco regulation. Industries: Financial Services, Retail, ICT, Telco, High Tech, Smart Cities.

Practice Lead, Business Development - Customer Experience Solutions Practice @ PRACTICE LEAD, BUSINESS DEVELOPMENT - CUSTOMER EXPERIENCE SOLUTIONS PRACTICE Lead business development of Cisco's Customer Experience (Cx) Solutions Practice in Asia-Pacific-Japan (APJ) region. Responsible for developing the strategy and leading the execution of the Cx Practice in APJ, including prioritising solutions; building the partnership ecosystem; lighthouse customer engagement; marketing; industry analyst engagement. Cisco's Cx strategy is focused on providing digital capabilities that improve end consumers' experience in engaging with enterprises, e.g., a consumer's improved experience with a retailer, a bank, a government agency, etc. The Cx solution portfolio I am responsible for is cross-architectural in nature addressing customer needs around omni-channel engagement, enhancing sales and service experience, and customer analytics. PAST ROLES AT CISCO BUSINESS DEVELOPMENT - FINANCIAL SERVICES VERTICAL Led strategy and business development of Financial Services vertical in Asia-Pacific-Japan (APJ) region. Developed and executed go-to-market strategy for the vertical working with top customers and strategic partners. CORPORATE DEVELOPMENT - ACQUISITIONS, VENTURE INVESTMENTS, JOINT VENTURES Led strategy and execution of different inorganic initiatives. Played key roles in executing a few acquisitions, venture investments and joint ventures in a variety of target environments including software, services, cloud, smart city services and education. OFFICE OF STRATEGY & PLANNING - CORPORATE STRATEGY AND BUSINESS PLANNING Executed strategy and planning assignments across three key areas: 1) $10B Cisco Services business 2) Cisco’s Globalization and Emerging Countries Initiatives 3) Conceptualizing, funding and incubating new initiatives/businesses within the Services organization, e.g., Smart+Connected Communities. From April 2007 to Present (8 years 9 months) Research Analyst, Telecommunications Practice @ Member of the global Telecommunications Practice based in Gurgaon, India. Served leading telecom operators and private equity firms on growth, operational, regulatory and investment strategies. From April 2006 to April 2007 (1 year 1 month) Intern, Healthcare Practice @ Was part of the Indian Healthcare Practice based in Chennai, India working on consulting and research assignments From April 2005 to June 2005 (3 months)

MBA / Post Graduate Diploma in Management, (Finance, Strategy, Sales & Marketing) @ Xavier Institute of Management From 2004 to 2006 Bachelor of Engineering, Electronics and Communication @ Bharathiar University From 2000 to 2004 Mathematics, Physics, Chemistry, Biology @ Carmel Garden Matriculation Higher Secondary School From 1986 to 2000 Level I, French language @ Alliance Francaise de Chennai From 1997 to 1998 Kishore Jayaram is skilled in: Strategic Planning, Venture Capital, New Business Development, Company Acquisitions, Start-ups, Incubation, Joint Ventures, Strategic Partnerships, Corporate Finance, Financial Modeling, Due Diligence, Valuation, Portfolio Management, Business Planning, Telecommunication Industry