• Responsible for the maintenance and support of all servers for different properties.
• Implement and manage VMware ESXi Servers
• Set up and manage all HP Procurve Network switches, including firmware upgrades.
• Administration and maintenance of Active Directory users and objects, PMS(Property Management System), Micros and email
accounts.
• Implement and manage Global Property Network Standards(GPNS)
• Responsible for providing daily tier 2 support to over 200 users including assistance with
Windows and Microsoft applications, mobile device management service set ups, VPN
connections and remote users.
• Purchasing and deployment of all network servers, computer workstations, printers, software
licensing, and all other computer related equipment.
• Managed IT budgets and assisted with the circuits upgrades for different properties.
•Assisting large groups and VIPs with network and telecom setups and support for meetings, trade shows, and conferences.
•Working with vendors and outside contractors in maintaining, upgrading, and modifying servers, cabling, wireless and cell networks and signals.
•Telecom Administrator: Maintain PBX/telephone switchboard systems and associated hardware; manage voicemail and the call data center for multiple locations.
Area Systems Technician, Information Resources @ • Responsible for the maintenance and support of all servers for different properties.
• Implement and manage VMware ESXi servers
• Set up and manage all HP Procurve Network switches, including firmware upgrades.
• Administration and maintenance of Active Directory users and objects, PMS, Micros and email
accounts.
• Implement and manage Global Property Network Standards(GPNS)
• Responsible for providing daily tier 2 support to over 200 users including assistance with
Windows and Microsoft applications, mobile device management service set ups, VPN
connections and remote users.
• Purchasing and deployment of all network servers, computer workstations, printers, software
licensing, and all other computer related equipment.
• Managed IT budgets and assisted with the circuits upgrades for different properties. From September 2013 to Present (2 years 4 months) System/Telecom Technician @ Responsible for troubleshooting, repairing, upgrading and deployment of desktops, laptops, and printers also my tasks currently include:
• General user support, setting up new users, Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance
• Assisting large groups and VIPs with network and telecom setups and support for meetings, tradeshows, and conferences.
• Troubleshooting and supporting office printers, Blackberries, telephones, Micros terminals and printers, and over 200 PC workstations.
• Provide day-to-day support to roughly 300 users including assistance with Windows and Microsoft applications.
• Working with vendors and outside contractors in maintaining, upgrading, and modifying servers, cabling, wireless and cell networks and signals.
• Telecom Administrator: Maintain PBX/telephone switchboard systems and associated hardware; manage voicemail and the call data center for multiple locations. From October 2010 to September 2013 (3 years) Event Technology Technician @ • Provided operating technical assistance to guests (including, but not limited to, Audio Visual, Video and Computer Data Projection, Lighting, High-Speed Internet, Staging and Sound equipment), in a professional and courteous manner.
• Guided new employees on providing professional Audio Visual services to clients and guests to achieve 100% guest satisfaction.
• worked with management, supervisors, and employees to achieve on-time setup and recovery of equipment.
• Maintained security and housekeeping standards of all equipment, storage facilities, and work areas
• operated the proprietary computer software program (MAVRICK) & (Turmph) to assist in managing the department. From June 2001 to October 2010 (9 years 5 months)
BA, Accounting and Business Administration @ Cairo University From 1992 to 1997 Khalid Habib is skilled in: Video and Computer Data Projection, PBX Switch Management, Network, VLAN Installation, Troubleshooting, Servers, Technical Support, Hardware, Networking, Telecommunications, Data Center, Windows, Wireless, Printers, System Deployment, Laptops