Over 15 years of executive leadership in Fortune 50 and higher education organizations. -- Visionary and decisive leadership of strategic and tactical aspects of world-class administrative and operational organizations in complex, regulated environments. -- Community and relationship focused, collaborating effectively with diverse stakeholders of multiple organizations to achieve common goals. -- Polished presenter and public speaker; Excellent listener with an engaging “customer service” communication style. -- Respected leader by example with exceptional coaching, mentoring, and employee development skills, inspiring accountability, teamwork, and peak performance. -- Intellectually curious lifelong learner with a passion for education and continuous improvement. Education credentials include MBA, four insurance industry designations, Series 6 and 63. -- Fiscal management skills include budgeting, cost controls, and fundraising.

Vice President - Client Relations @ Provides leadership of the Client Relations teams in Bothell, WA and Rochester, NY by supporting, coaching and mentoring in order to enhance performance and achieve assigned revenue and growth targets. Works directly with the largest enterprise clients in all sales verticals. RESPONSIBILITIES INCLUDE: • Assist in achieving new business revenue goals • Grow existing customer revenue through up-sell opportunities • Achieve 100% retention of current enterprise clients • Strengthen and deepen relationships with strategic clients and marketplace leaders • Serve as a product expert to internal and external stakeholders From September 2013 to Present (2 years 4 months) Leadership Coach and P&C Insurance Consultant @ Excel in leading and building strong teams that are highly motivated to win in the market, bottom line oriented and focused on delivering profitable growth. Coach insurers on internal and external issues related to profit/loss, pricing, underwriting and growth. Teach emerging business leaders key skills to help them build trust and confidence with each member of their team, lead change, inspire employees at all levels and create a business environment that supports peak performance. Applied Training/Coaching topics include: * Organizational Behavior * Emotional Intelligence (EQ) From September 2010 to September 2013 (3 years 1 month) Vice President Underwriting / Operations @ Established the complete underwriting positioning, structure and execution for Personal Lines business. Drove countrywide financial objectives (profit, growth, expense) through development and application of underwriting philosophy and process and leveraging of underwriting staff, agency and customer relationships. From October 2011 to April 2012 (7 months) Vice President Underwriting @ Responsbile for companywide underwriting governance of P&C personal and commercial lines. Accountable for leveraging technology, automation and analytics to optimize the underwriting process to improve risk selection, profitability, underwriting efficiency and customer service. Collaborated with agency, marketing, claims, products, pricing, predictive modeling and business units to drive results. Additional responsibilities: • Developed company strategy with regard to underwriting best practices by line of business • Developed underwriting strategies to mitigate risks across the portfolio of products, including lack of geographic diversification and concentration of property lines of business • Worked with business units on underwriting processes achievement of critical success factors • Integrated analytical based processes into underwriting • Managed relationships with vendors, including review of underwriting processes and concepts • Determined processes to leverage technology to increase underwriting efficiency • Managed stated levels for risk eligibility and individual underwriter authority • Provided guidance on high valued submissions and monitor the high valued exposures in the book of business, including reporting to reinsurers • Partnered with pricing and product staff on analytical needs and complete studies surrounding enhancements to underwriting strategies From November 2010 to October 2011 (1 year) Member @ Worked with the Dean and staff to evaluate curriculum, raise money and promote the Monfort College of Business, 2004 Baldridge Award winner. From January 2000 to August 2011 (11 years 8 months) Vice President of Operations @ Member of executive team leading formulation, development, and execution of key strategic initiatives, delivering profitable policy growth in multiple lines of insurance and financial services products. Managed regional operations with 5-12 direct reports and 400-1100 total staff in HR, Learning & Development, Public Relations, Field Sales, Marketing, Underwriting, and Claims. Oversaw two major underwriting divisions: Auto Division with 2.7 MM policies in force, $1.8 billion annual revenues and $65MM annual budget. Home Division with 1.8MM policies in force, $1.1 billion annual revenues and $40MM annual budget. Facilitated change management throughout merger within six-state region, including position reorganization and 20% reduction in force through attrition over a 36-month period. Directed implementation of new underwriting business processes, IT automation and system enhancements, quality improvement, new product and pricing programs. Led statewide sales force with increased production in auto, home, bank and life product lines. Ensured compliance with Division of Insurance regulations and industry-related legislation. Met with Insurance Commissioner and Governor to discuss proposed legislation and consumer issues. Spearheaded Employee Engagement initiative to improve communications, teamwork, and morale. Instrumental in guiding succession planning and promotion of 12 executive level associates. From May 1998 to July 2010 (12 years 3 months) Chair / Board Member @ Envisioned and developed an industry wide insurance state trade association to propose legislation, lobby and communicate to the media, consumers, regulators and legislators about key consumer and insurance issues. From 1999 to June 2010 (11 years) Chair / Board Member @ Serve as Board member and two-term Chair of Foundation with primary objective of raising funds to support the vision of the University. Participated in the comprehensive planning and campaign evaluation processes. From 2004 to January 2010 (6 years) Executive Assistant @ Promoted and transferred to Corporate HQ, supporting C.E.O. and Chairman's Council by leading research projects and managing consumer issues. Served as liaison between 8 regional executive offices and the corporate staff. Led project teams on key initiatives such as new market launch in Connecticut, the company's first new territory in 33 years. From May 1997 to May 1998 (1 year 1 month) Underwriting / Claims Manager @ Managed the Division consisting of 404 underwriting and claims employees. Experience included special disaster, exposure management, reorganization, employee transition, emerging markets, agency relations, legislative and regulatory issues, after hours claim service, and public relations. Responsible for underwriting, claims, and fraud investigative units. Manager over the Hurricane Andrew catastrophe claim operation in Florida. From April 1991 to May 1997 (6 years 2 months)

MBA, Business Administration @ University of Northern ColoradoBS, Business Administration - Finance and Marketing @ University of Northern ColoradoCPCU Designation, Property and Casualty Insurance @ CPCU SocietyInsurance Designations, Insurance and Financial Services @ The American College Kenneth C. is skilled in: Baseball, Teaching, Coaching, Leadership, Property & Casualty Insurance, Insurance, Strategy, Team Building, Marketing, Strategic Planning, Risk Management, Underwriting, Management, Sales, CRM