Kelly Dean's Email Addresses & Phone Numbers

📖 Summary

Senior Information Tecnologyy Engineer @ Rovi Corporation From 2015 to 2015 (less than a year) On Boarding Egineer Microsoft Corp @ Experis I Help transform the traditional on premises deployment approach to an automated Onboarding Service for customers larger than 150 seats.Drive the technical execution and provide automation improvements to maintain customer and partner satisfaction during the Deployment phase.Troubleshooting skills in connectivity and migrations.Cloud competency understanding of services and the complexity of the issues that arise in migrations and deployment to the cloud.Execute, manage and lead a set of Office 365 customers and partners thru the Onboarding technical process. From February 2015 to May 2015 (4 months) Las CollinsSenior Engineer @ TecStar ( Container Store INC ) From April 2018 to August 2018 (5 months) Carrollton, TexasSenior System Engineer @ Rminds Inc From November 2017 to March 2018 (5 months) Irving TexasSenior System Engineer @ BearCom From March 2017 to June 2017 (4 months) Garland TexasEngineer @ MedSynergies Trouble shooting Security Center Vulnerabilities, Migrate using Veeam to V-Center 5.5 to 6.0.VB Scripting & Power shell. From October 2016 to March 2017 (6 months) Irving TexasIT Project Manager @ Dallas Police & Fire Pension System Lync/Skype for Business Cloud Computing Office 365 Migrations, dirsync Exchange 2007,2010,2013 Windows Server 2000,2003,2008r2,2012r2 VMware 6.0 AZURE MX Logic McAfee CISCO Call manager, Unity Skype for Business Archiveone End Point Security Encryption Barracuda Load balancer ADC Fortis Administration VB Scripting & Power shell Palo Alto Firewalls Administrator From April 2016 to October 2016 (7 months) Dallas TexasSystem Administrator @ CP&Y, Inc. As systems administrator, Kelly supports all users of CP&Y’s systems on a day to day basis. His responsibilities include resolving issues with various software and programs. Most recently, Kelly was instrumental in providing training and integration of the Microsoft Lync system across all of CP&Y’s offices. From September 2014 to January 2015 (5 months) Dallas/Fort Worth AreaSystem Administrator @ General Dynamics Information Technology Use Active Directory to administer user’s network accounts, computer accounts, rights to group accounts, and troubleshoot user security access. Was lead of the Dallas Academy training academy develop and implementing role out for students laptops, perform presentations in a large form presenting encryption, windows, VPN fundamentals. received commendation from director and Corp level. Provide support for users’ Cisco VPN and Citrix connection issues. Serve as IT Lead/Trainer for new employees (Systems Administrators/Hardware Techs) joining the IT team. Install and administer WinMagic’s Secure Docs Encryption software and user accounts. Assist users with their Digital Certificates issues. Provided support for Entrust Digital Certificate/PKI software. Use LanDesk to remotely provide administration to USCIS computers. Provide onsite/remote support for USCIS staff IT needs with little supervision. Create and modify ghost imaging using Symantec Ghost Cast. Install, uninstall, configure, and troubleshoot software, hardware, and network connectivity and settings. Responsible for installing, configuring, reimaging, and deploying laptops and desktops. Troubleshoot and resolve Claims 3, Claims 4, Internet Explorer, SnagIt, and Edvantage software issues. Troubleshoot and configure MS Outlook 2010 and MS Office Suite 2010. Work with IT team to complete several IT projects to provide the USCIS organization better efficiency. Provide breakfix solutions and support for Dell and HP printers. Correct issues regarding FISMA scans. Resolve issues with SCOM alerts. Work with LANDesk to remote into clients computer, run inventory scans. Work with BMC remedy ticket and service request tool. From March 2009 to September 2014 (5 years 7 months) Stemmons Frwy Dallas TexasSystem Administrator @ TEKsystems as a stair to General Dynamics IT Served as a technical interface with OIT support staff; served as contract liaison for projects, data calls initiatives; assisted in District focused communication; provided tactical and efficient IT services directly in support of USCIS business activities and initiatives; coordinated, communicated and collaborated with USCIS OIT entities in the deployment/implementation of new IT initiatives.• Administration of compliance with oversight requirements, the technical aspects of integration and configuration of systems in the enterprise architecture and compliance enforcement activities associated with information.• Skillfully streamline the completion of problem of BMC Remedy tickets, tasks and change requests without missing any SLA’s.• Supporting Domain networking services such as DNS, DDNS, DHCP, WINS, and WPA2.• Resolve SCOM an Error Reports.• Troubleshooting and resolution of complex server, workstation, and application problems• Configure and update Images via 2008 Ghost Server• Support on call assignments as scheduled From October 2008 to March 2009 (6 months) Dallas/Fort Worth AreaComputer Operator Promoted Tech Support Promoted Tier 1.5 lead @ Lockheed Martin While at Lockheed Martin, Kelly was promoted three times. He started in 2002 as operator. Duties included: backing up data with VERITAS and Legato software, restoring data from backups and patch MGT on servers. Kelly was promoted and went to Lockheed Martin Ft. Worth and where he became Tier 2 and Tier 3 support for the JSF project. There he assisted with UXIX support team and AIX.Kelly was then promoted to Lead of Software Distribution. He directed 4 contractors to push out COTS and in house software and was awarded a near perfect performance review, due to resolving Service Queue to near a perfect level. Kelly was then appointed 1.5 Lead over several remote desktop engineers responsible for resolving desktop issues around the United States. From September 2002 to October 2008 (6 years 2 months) Ft Worth Plant 1 Lockheed BlvdSystem Engineer @ Infinite Resource Solutions, LLC. IBM From February 2020 to May 2020 (4 months) RemoteOffice 365 & Azure Engineer @ Levi, Ray & Shoup, Inc. (LRS) Messaging Office365, Exchange 2010-2013, Microsoft Teams, Email Security Cloud, Azure AD VM's, ADFS, MFA, Active Directory, Service Now, Biscom, EFAX, Servers 2008r2 2012, 2016, IBM Security Identity, From April 2019 to October 2019 (7 months) RemoteSenior Engineer @ Soft Choice at MRCooper Messaging Office365, Exchange 2010-2013, Microsoft Teams, Email Security Cloud, Azure AD VM's, ADFS, MFA, Active Directory, Service Now, Biscom, EFAX, Servers 2008r2 2012, 2016, IBM Security Identity, From December 2018 to March 2019 (4 months) Coppell Texas“Senior Information Systems Engineer.” @ Rovi Corporation Lync/Skype for Business Office 365 Exchange Windows Polycom VB Scripting & Powershell From June 2015 to November 2015 (6 months) Plano TexasSenor Engineer @ Phoenix Online Online