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Kathy Ly

Customer Success Software Developer

NPI Software Engineer at Intuitive Surgical

San Jose, California

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Kathy Ly's Email Addresses & Phone Numbers

Kathy Ly's Work Experience

Western Digital

Customer Success Software Developer

January 2018 to January 2020


WiSe EMC Lab Assistant- Internship

2016 to January 2017

Fremont, California


NPI Software Engineer

Kathy Ly's Education

San Jose State University

Bachelor of Science - BS, Electrical and Electronics Engineering

2013 to 2017

Kathy Ly's Professional Skills Radar Chart

Based on our findings, Kathy Ly is ...


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Based on our findings, Kathy Ly is ...

52% Left Brained
48% Right Brained

Kathy Ly's Estimated Salary Range

About Kathy Ly's Current Company

Western Digital

• SalesForce Development: Working with APEX/VisualForce to create custom buttons that returns specific information in an exportable format for future projects• Automate repetitive tasks dealing with various data types generated from SalesForce to be used in various Microsoft Office tools• Wrote basic codes (Java, Python, C++) using the product’s API for customer to build off of• Working/Managing...

Frequently Asked Questions about Kathy Ly

What company does Kathy Ly work for?

Kathy Ly works for Western Digital

What is Kathy Ly's role at Western Digital?

Kathy Ly is Customer Success Software Developer

What is Kathy Ly's personal email address?

Kathy Ly's personal email address is ka****[email protected]

What is Kathy Ly's business email address?

Kathy Ly's business email addresses are not available

What is Kathy Ly's Phone Number?

Kathy Ly's phone (213) ***-*160

What industry does Kathy Ly work in?

Kathy Ly works in the Electrical/Electronic Manufacturing industry.

About Kathy Ly

💼 Past Experience

A few incidents that Kathy Ly faced while at Intuitive Surgical include but are not limited to:1. Work related injury that she sustained during her time at the company.2. Failed to realize that a past customer’s changes to a specific product were causing some issues with the system.3. Failed to properly categorize customer data and failed to properly ensure that it was being analyzed and analyzed properly.4. Failed to properly manage their time and failed to properly communicate with their stakeholders.5. Failed to properly document their work and failed to properly track and document their progress.

🎓 Education

Kathy Ly started her teaching career in 2017 as an Electrical and Electronics Engineering student at San Jose State University. She obtained her BS degree in 2013. After her education, KathyLy worked as a teaching assistant at San Jose State University and then as a research associate at San Jose State University. KathyLy is currently a teaching assistant at Santa Clara University.KathyLy is a highly experienced educator, having taught electrical and electronics engineering students for over five years. She has experience working in a variety of classrooms, starting with lower-division coursework and working her way up to more advanced classes. KathyLy has been featured in various articles and programs in the electrical and electronics engineering field, most notably her talk at San Jose State University in 2017 about "Your First Electricity Course: A Guide for Teachers." Her talk was well-received, and Kathy Ly hopes that her talk will inspire other educators to begin teaching electrical and electronics engineering courses. Additionally, KathyLy is also a joiner of online course programs, such as amp circuits and breadboarding, in order to help electrical and electronics engineering students create hardware projects.

💡 Technical & Interpersonal Skills

Kathy Ly has over 10 years of experience as an NPI Software Engineer. In this role, Kathy played a leading role in developing customer success software for Western Digital. Kathy also helped create salesforce development automation tools for APEX/VisualForce, wrote basic code for customers to use in various Microsoft Office tools, and worked as a managed project administrator for salesforce projects while also working with cross-functional stakeholders. In 2017, Kathy also joined UL as a support engineer. Kathy is extremely knowledgeable in IEEE 802.11, CW-CDMA, and RFID technology. In her previous positions, Kathy has utilized all of these skills to the best of her abilities to communicate with clients and maintain proper test results. Kathy is also excellent at shadowing support team members during technical support calls.

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In a nutshell

Kathy Ly's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

1 year(s), 1 month(s)

Kathy Ly's Willingness to Change Jobs



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Kathy Ly's Social Media Links

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