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I have thoroughly enjoyed my 10+ years within the recruitment industry. I have dedicated my career to two leading global recruitment companies and a leading Recruitment Process Outsourced (RPO) service provider. Through my own work ethic and company recognition, I have been fortunate enough to steadily progress my recruitment career and develop my skills to a Recruitment
I have thoroughly enjoyed my 10+ years within the recruitment industry. I have dedicated my career to two leading global recruitment companies and a leading Recruitment Process Outsourced (RPO) service provider. Through my own work ethic and company recognition, I have been fortunate enough to steadily progress my recruitment career and develop my skills to a Recruitment Manager level.
I am committed to my responsibilities and accountabilities, whether that be within a people managerial capacity, operations, budgetary, P&L and for exceeding company and personal goals.
Having been trained to an extremely high standard in the United Kingdom and then transferring those skills to the MENA region over the past 7+ years, I feel I can add value through my experience and exposure into multiple industry sectors.
Recruitment Manager @ The number one provider of Recruitment Process Outsourced (RPO) solutions. Providing end to end recruitment services to multiple clients globally across all industry sectors.
Duties and Responsibilities:
•As Recruitment Manager, my job role is to work closely with key stakeholders to manage, define, develop and implement recruiting strategies and planning to provide a qualified candidate pool.
•This role requires strong project management and recruiting experience to successfully meet customer satisfaction goals.
•Partners with Hiring Managers and Business Unit Leaders to define and document hiring forecasts.
•Upon approval of a new requisition, work with key stakeholders to set service level agreements expectations and requirements.
•Work within predefined recruitment processes while monitoring that process to identify and recommend areas for improvement to ensure best practices at all times.
•Identify new methods and approaches for sourcing of candidates and generating new leads.
•Meet weekly/monthly/quarterly production goals as set by the management team.
•Review, analyse, mentor and coach support teams to ensure recruiting goals are being met.
•Awarded ‘IBM Manager Choice Award’ in April 2015 – ‘Katherine, you are a very strong Staffing Consultant and a great team player, you always put the staff and client first. You have a great systematic approach to your work and an excellent work ethic. Keep up the amazing work and dedication, you will go far with IBM.’ – Received from Operations Manager – Julian Azzopardi.
•Successful in building stakeholder relationships and being a trusted advisor within the Hiring Manager community.
•Introduced and implemented new ways of working and coaching stakeholders to follow best practice recruitment practices.
•Coached and mentored a highly successful recruitment team of 10 to deliver against company goals and targets. From May 2014 to Present (1 year 8 months) United Arab EmiratesManpower Recruitment Business Manager @ A trusted advisor in permanent, temporary / outsourcing and headhunting recruitment services.
I am responsible to provide innovative recruitment solutions to both clients and candidates alike throughout the Middle East and North Africa region within the ever changing world of work.
Leading a team of professional, knowledgeable Consultants who all can provide our clients with better access to talent, a better approach to matching the right individual to the job, with better business results faster!
Mine and my teams main focus is to represent the Manpower brand specialising in various skill verticals in all industry sectors such as:
•Sales & Business Development
•Marketing, PR & Communications
•Human Resources & Training
•Support Services (Secretarial & Administration)
•Supply Chain & Logistics
Key achievements during my recruitment career history:
•Awarded Employee of the year for 2013.
•Awarded Manager of the year for 2012.
•My Team and I were awarded the very presitious 'Manpower Power Award' for outstanding performance in 2012.
•Awarded ‘Top Performer’ award in January 2011 and in October 2012.
•A proven track record of offering total recruitment solutions to numerous clients in both multinational and SME’s, throughout my recruitment career in the UK and the MENA region.
•Promoted consistently throughout my 10+ years within the industry due to performance from Recruitment Administrator to Recruitment Consultant to Principal Consultant to Team Leader to Manpower Business Manager. From August 2009 to March 2014 (4 years 8 months) United Arab EmiratesPrincipal Consultant @ Duties & Responsibilities:
•Responsible for a team Recruitment Consultants all specializing in temporary, temporary to permanent and contract recruitment.
•Devising and implementing sales strategy and planning for self and team.
•Setting and monitoring all KPI’s.
•Team training and motivation.
•Daily business development calls, to existing and potential clients to gain more business opportunities.
•Arranging and attending client meetings.
•Establishing and maintaining client and candidate relationships.
•Interviewing and testing candidates.
•Arranging interviews and providing interview preparation.
•Reference and security checking.
•Negotiation of fees for terms of business.
•Credit checking all new business clients.
•Monitoring candidate flow.
•Arranging advertising for open evenings, job fairs and newspaper articles.
•Office administration: Payroll, raising P45 & P46 requests, typing of letters, diary management, updating the company database, responding to all emails received, posting and advertising new vacancies onto selected websites, ordering stationary and any other adhoc duties.
•Over the course of 2 years as a new Recruitment Consultant, I was listed as a top 5 performer out of 52 office spread across the UK.
•As a high performing employee I was able to relocate from the UK to the UAE. From October 2002 to April 2009 (6 years 7 months)
St. Peters School, West Midlands, UK Katherine Outterside is skilled in: Executive Search, Recruiting, Customer Service, Contract Recruitment, Technical Recruiting, Leadership, Human Resources, Outsourcing, Training, Sales, Employee Relations, Strategy, Sourcing, HR Consulting, Team Leadership