Finance Rotation Associate, Front End Billing @ - Complete review of current Error Processing process and create a dashboard/report to drive process improvements - Create Error Processing dashboard/report for assigned Area Sales Managers to help identify frequent offenders - Create and implement a Quality Assurance process for the Front End Billers and provide feedback on findings - Document meeting minutes for ICD-10 implementation - Collaborate with cross-functional teams to drive operational efficiencies From October 2015 to Present (2 months) Finance Rotation Associate, Financial Planning and Analysis @ -Update daily, weekly, monthly dashboards including Daily Financial Dashboard, Treasury Outlook, Lab Payments, Operational Efficiencies -Perform maintenance and cleanup on daily distribution lists -Complete monthly financial reviews – cost center reporting for OpEx and COGS -Sending monthly OpEx and COGS financial review to respective managers and summarize if outcome was favorable/unfavorable -Assist FP&A and Accounting team to meet deadline to report monthly financials -Running trial balance reports, KPI and LHI spreadsheets and payment transactions -Ad Hoc projects such as shipping method analysis, budgeting, forecasting -Trained in GreatPlains and Management Reporter From June 2015 to Present (6 months) Finance Rotation Associate, Sales Support @ -Established a process for verifying data cross functionally -Created 6 various Sales Support new hire training powerpoints, region specific -Created a new process map for streamlining the front end P&H process -Scheduling specimen pickups -Ordering of specimen collection and marketing materials -New account setup and updates -Custom profile setup and updates -Reviewing draw agreements From March 2015 to Present (9 months) Reimbursement Specialist II @ - Interact with internal and external customers to provide information in response to inquiries and resolve complaints - Analyze transactions, correct records and adjust errors as needed - Resolution of patient accounts in the assigned receivable - Follow up on 3rd party claims until they are paid, denied or adjusted - Review, follow up, investigate and respond to correspondence - Process and resubmit claims - Review, troubleshoot and remedy credit balance report and request appeals for refunds - Work collaboratively with coding, provider enrollment and cash posting to resolve claim issues - Initiate appeals to resolve rejected claims From May 2012 to Present (3 years 7 months) Senior Financial Services Representative @ Intercede on difficult patient inquiries and resolve complex and varied account issues. Respond to patient/responsible party requests via telephone, mail and in person by accessing IDX, Meditech, and Soarian billing systems. Document all actions taken in the billing systems financial and comment fields. Complete daily statistic summary reports. Respond to staff's daily inquiries regarding patient's accounts. Processes the patient and Central Business Office correspondence. Comply with established departmental policies, procedures, and objectives. Processes the Collection Ledgers, determining accounts for bad debt write off or collection agency submittal according to Departmental preferences. Attend a variety of meetings, conferences, seminars as required. Verify insurance coverage for patients via Emdeon or Nehen. From August 2011 to May 2012 (10 months) Customer Service Representative/Patient Billing @ Answer incoming phone calls and retrieve daily voicemail. Review patient accounts (understanding HCFAs, EOB, etc). Process credit card information and patient information sheets. Able to set up payment plans if necessary. Resolve customers disputes and maintain a professional atmosphere. Has a strong understanding about the Reimbursement Department and how it works. Proficient in Xifin processes, RBS, Microsoft PowerPoint, Outlook From December 2007 to March 2011 (3 years 4 months)

Anna Maria CollegeGeneral Studies @ Quinsigamond Community College Katherine Colarusso is skilled in: Microsoft Office, Team Building, Customer Service, Microsoft Word, Data Entry, Invoicing, Accounting, Accounts Receivable, Analysis, Finance