I am currently seeking new challenges with a company in need of someone with exceptional planning, leadership, and management abilities. I thrive in my ability to take command of an operation or project, then guiding it to new performance levels. Professional Qualifications: • Organizational catalyst with a track record of producing extraordinary results • Skilled negotiator with strong management, strategic planning, resource utilization, sales, revenue growth, cost reduction and marketing background • Skilled recruiter, with strong interviewing, hiring, and training experience • Particularly skilled at building dynamic, working relationships with clients and staff • An energetic self-starter with a commitment to development and growths • Proficient in Microsoft Word, Office, Excel, Powerpoint, Microsoft 7, and IOS7

Rug Gallery Sales Manager @ From April 2015 to Present (7 months) Houston, Texas AreaSr. Field Sales Manager @ - Close sales and qualify referrals on initial appointments - Built and maintained relationships with over 300 customers - Provide solutions to problems by helping customers leverage their time and money. - Broke National June Personal Sales Record selling $38,000 worth of product - Ranked #2 personally in Division during Summer Conference #1 against over 700 representatives - Top 0.05% for Summer Campaign of 2009 - 95% closing ratio with a 264% increase in sales production over company average - 6 time member of company’s prestigious “President’s Club” - Promoted to highest paid promotion within first ten days on the job - 2 Consecutive $10K+ sales weeks - $9K Day From June 2009 to March 2015 (5 years 10 months) Houston, Texas AreaSales Manager @ - Manages and oversees recruiting, interviewing, hiring, training and coaching of Cutco Sales Representatives in the West Houston and surrounding areas. - Responsible for #1 Recruiting program in Division's history over Fall Campaign scheduling over 3000 applicants for interviews in a 4 month period. - Closed over $250, 000 worth of sales over the phone for sales representatives over the phone - Sole director of sales in the #1 office nationally for Summer Conference 1 & 2, and #1 Regionally for campaign From April 2011 to October 2014 (3 years 7 months) houston, texas areaDistrict Manager @ Created and executed a long term business plan which include the following: Target Recruiting, Interviewing, Selective Hiring, Competitive Sales and Staff Development. - Responsible for researching available office space and negotiating the lease. - Conducted 10-15 interviews on a weekly basis - Conducted weekly training seminar. - Developed advertising strategies for business growth. - Coached representatives in goal-setting, time management, presentation skills, and interpersonal -communications skills. - Developed problem-solving and critical-thinking skills through meeting day-to-day sales goals and recruiting challenges. From April 2013 to October 2013 (7 months) Clear Lake/South East HoustonDivision Pilot Manager @ - Recruited, Trained, Managed, motivated, and inspired a sales force to have best month in Gulf Coast Division Pilot history - Ran 10 group interviews each week and a weekly training seminars teaching representatives how to demonstrate and sell Cutco. - Ran daily one-on-one personal coaching sessions with representatives reviewing goals and developing business plans in order to hit sales goals. - Ran weekly workshops and meetings to improve sales skills. - Led the office to #1 sales total in Gulf Coast Division for the Spring Campaign From July 2012 to April 2013 (10 months) Houston, TXBranch Manager @ - Selected as a candidate to open an office in an untested geographic region - Recruited, trained and developed a sales team of 65 representatives to generate over $100,000 of business over a 3 month period - Office sales ranked in top 10 Branch Sales in the Southwest Region From April 2012 to July 2012 (4 months) Houston, Texas Arearepresentative @ Provide naturally safer, more effect products that are better for the environment, safer for customer's home. From 2009 to 2010 (1 year) Customer Relations Assistant @ Secure guest and patient accommodation and overall satisfaction Initial encounter with patients, strong influence on patient and guests' first impression and opinion of hospital From May 2007 to August 2008 (1 year 4 months) Volunteer @ o Secure guest and patient accommodation and overall satisfaction From 2007 to 2008 (1 year)

Business, Finance, Psychology @ Lonestar College From 2010 to 2012 Working Toward BA in Business, Finance, Psychology @ UCLA From 2009 to 2010 Joshua Serralles is skilled in: Microsoft Office, Telephone Skills, Staff Retention, Customer Retention, Customer Relations, Cold Calling, Direct Sales, Sales Management, Sales Presentations, Hiring Employees, Recruiting, Sales, Training, Interviews, Advertising, Business Planning, Hiring, Building Relationships, Marketing, Social Networking, Team Building, Marketing Strategy, New Business Development, Social Media Marketing, Direct Marketing, Qualifying Prospects, Online Advertising, Customer Service, Time Management, Leadership, Coaching