General Manager and Event Planner @ Cognac ( Serafina Restaurant Group)
Manager and Event Planner @ Geisha (Serafina Restaurant Group) Closed
Manager @ Odeon Restaurant
Education:
Bachelor's Degree, Creative Writing @
City University of New York-Hunter College
About:
General Manager and Event Planner @ •Head of event planning and catering events
•Conceptualize marketing strategies
•Work with owners and executive chef to improve overall service experience
•Assist executive chef in improving menu to increase revenue
•Supervise front and back of the house operations, ensuring cost control and staff effectiveness
•Interview, hire and train new staff members
General Manager and Event Planner @ •Head of event planning and catering events
•Conceptualize marketing strategies
•Work with owners and executive chef to improve overall service experience
•Assist executive chef in improving menu to increase revenue
•Supervise front and back of the house operations, ensuring cost control and staff effectiveness
•Interview, hire and train new staff members
•Responsible for managing payrolls; daily tips and weekly P&L reports
•Scheduling staff and conducting daily staff meetings From 2011 to Present (4 years) Manager and Event Planner @ •In charge of event planning and catering events that increased restaurant revenues 30%
•Participated in developing and implementing changes for special event menus
•Generated marketing concepts and create current customer and prospect customer mailing lists
•Responsible for managing payroll; daily tips and weekly accounting
•Produced daily and weekly sales reports for all shifts
•Organized floor plan schedules for staff and conduct meetings before shifts started From August 2009 to 2011 (2 years) Manager @ •Oversaw FOH operations including but not limited to scheduling, staff meetings and floor plan
•Provided support to owners and management team to improve service, maintain costs and budget targets
•Handled reservations and assisted with data entry
•Established a system to handle challenging customers From September 2007 to August 2009 (2 years) Greater New York City AreaManager @ •Responsible for the front and back of the house operations
•Handled inventory tracking (weekly and monthly), ordering supplies and dealing with vendors
•Assisted owners and managers with cost control and budget settings in order to improve business
•Scheduled staff and conduct daily meetings
•Collaborated with executive chef to review menu item changes included prices
•In charge of administrative duties including creating documents and filing From March 2003 to September 2007 (4 years 7 months) Greater New York City Area
Master's Degree, Bilingual Education @ City University of New York-Hunter College From 2014 to 2016 Bachelor's Degree, Creative Writing @ City University of New York-Hunter College Jolie White is skilled in: Event Planning, Catering, Budgets, Menu Development, Marketing
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