Jolene Zhou's Email Addresses & Phone Numbers

Intern, Marketing Science & Digital Strategy @ Grey New York Used rapid experiments and data analytics to optimize conversion for a $80M digital marketing production. From June 2013 to August 2013 (3 months) New York, NYIntern, Web Video Producer @ Crain's New York Business Web producer and videographer responsible for driving web traffic. Created a viral video...

Intern, Marketing Science & Digital Strategy @ Grey New York Used rapid experiments and data analytics to optimize conversion for a $80M digital marketing production. From June 2013 to August 2013 (3 months) New York, NYIntern, Web Video Producer @ Crain's New York Business Web producer and videographer responsible for driving web traffic. Created a viral video series that attracted the highest site visits and engagement among all video contents during the duration of my internship. From April 2013 to June 2013 (3 months) New York, New YorkIntern, Account Management & Strategy @ mcgarrybowen Part of a new business development team responsible for conducting competitive analysis and defining global expansion strategy for a beverage company. From August 2012 to September 2012 (2 months) Shanghai, ChinaIntern, Social Media and Video @ Financial Times Produced video series that generated 1000+ views per video. Managed social media account for the publication. From July 2012 to August 2012 (2 months) Beijing, ChinaProduct Manager, Notifications & Machine Learning @ SurveyMonkey Product Manager driving SurveyMonkey's data-driven engagement initiatives to provide deeper customer value.- Notifications Platform - powers survey emails, response alerts & notifications through various channels.- Machine Learning Platform - powers in-product survey recommendations and spam detection.● Launched Smart Notifications which helps survey builders disseminate survey response insights back to their teams. ● Launched Custom Email Domain which enables enterprise survey creators to distribute survey emails from their own email domains to improve survey response rate.● Launched a new process for preventing abuse of the product using predictions powered by our ML platform. From April 2018 to December 2019 (1 year 9 months) Product Manager, QuickBooks Online @ Intuit Product Manager on QuickBooks Online Payroll and Full Service Payroll. Built competitor migration and first time setup/upgrade flows.● Launched paycheck corrections feature resulting in reduction of care calls by 70K per year● Launched auto-activation feature automating a previously manual agent operation, correlating to saving $1.2M a year From October 2016 to April 2018 (1 year 7 months) Mountain View, CAProduct Manager (Rotational Development Program) @ Intuit Intuit's Rotational Development Program is a full-time, 2-year program that includes an intensive core curriculum and a series of challenging rotations that develop key functional and leadership skills.Rotation 1: Product Marketing - QuickBooks Online● Created a customer benefit-driven go-to-market messaging strategy for a product ecosystem of 5 products, powering growth of paid subscribers from 314k to 1 million worldwide.Rotation 2: Product Management - QuickBooks Online● Led a global cross-functional team of 9 to define, design and develop a new budgeting feature to solve a key pain point of QBO high-value users. From August 2014 to July 2015 (1 year) Mountain View, CADatabase Research Assistant @ Northwestern University Spiegel Digital & Database Center Research assistant for a text analytics modeling that predicts consumer sentiments and purchase behaviors based on their social media posts. From February 2012 to July 2013 (1 year 6 months) Evanston, ILProduct Manager, Global Expansion @ Intuit Product manager on QuickBooks Online Australia, defining strategy and roadmap to solve product-market fit and accelerate growth in a highly competitive SaaS market.● Launched 3 products to strengthen competitive advantage: desktop client apps, compliance reports, Square payment integration.● Created and prioritized a voice-of-customer backlog to deliver globalization enhancements and key bug fixes.● 375% YOY growth in Gross New Subscribers; increased QBO net promotor score by 5 points. From August 2015 to October 2016 (1 year 3 months) Sydney, Australia