One of the biggest challenges facing organizations is the need to maximize customer engagement and increase revenue while minimizing the cost of delivering an outstanding customer experience—across all communication channels. Verint has augmented its Voice of the Customer Analytics solutions with Engagement Analytics to help transform these goals from divergent to complementary. Capitalizing on solutions from KANA, A Verint Company, our portfolio of Customer Analytics solutions helps organizations capture customer interactions, feedback, and journeys across multiple channels; analyze and interpret them in the context of business objectives; and respond more effectively to customer, business, and market demands. With these solutions, organizations can deliver consistent, contextual, and personalized customer experiences while providing insight for enhancing enterprise performance, customer and employee engagement, and consumer loyalty.

Enterprise Account Executive @ Reporting to the Area Vice President, I am responsible for account strategy, account acquisition and advantage product sales to Enterprise Accounts in the Western United States. • President Club: 2012, 2013 and 2015 From May 2012 to Present (3 years 8 months) Commercial Account Executive @ Reporting to the Vice President of Sales, my role was to hunt net new business in Commercial and Partner Accounts. • Grew Commercial Account and Partner recruitment sales revenue 15% year over year • Top performer in accounts wins within the North American Sales Team • Responsible for On Boarding of new accounts and partners to ensure successful adoption of our solutions. From October 2009 to May 2012 (2 years 8 months) Business Development Manger @ Reporting to the Sr. Vice President of Sales I was responsible for identifying, recruiting and assuring customer success and new product adoption. • Achieved first three wins of companies’ new product release reaching critical company milestone. Responsible for On Boarding of new partner and a end user accounts. • Managed Inside Sales Team focused on lead development, customer satisfaction • Exceeded yearly revenue and milestone goals which help secure next round of funding From May 2007 to May 2009 (2 years 1 month) Channel Sales Manager @ Reporting to the Director of Sales, I was responsible for $1.4M in personal revenue while acting as an overlay to field sales. • Exceeded quota objectives in each quarter while with the company • Grew revenues by 40% in Green Field Accounts; focusing on Partner and End User On Boarding • Won three “Sales Rep of the Quarter” Awards, placing me in the 10% of all reps in the U.S. From January 2006 to April 2007 (1 year 4 months) Outside Sales Rep/Business Development @ Outside Sales Rep/Business Development From August 2003 to November 2005 (2 years 4 months) Western Regional Account Representative @ Connectix was an early developer of virtualization technology for Microsoft Desktop and Servers. In August, Microsoft purchased the company’s intellectual property and operations ceased. From November 2001 to August 2003 (1 year 10 months) Chanel Sales Account Executive @ BMC is a leading provider of enterprise management solutions that empower companies to manage their IT infrastructure. From November 1997 to July 2001 (3 years 9 months) Houston, Texas Area

Master's Degree, M.A. Ed. @ San Jose State University From 2014 to 2017 BA, Political Science @ Johnson State College From 1980 to 1984 John Foy is skilled in: Enterprise Software, Start-ups, Account Management, Channel Partners, Channel, New Business Development, Resellers, NAS, Networking, Virtualization, Product Marketing, Business Alliances, Strategy, B2B, CRM