I am passionate about helping ecommerce customers to optimize their payment management. For the last 15 years I held senior positions at acquiring banks and alternative payment methods like wallets, online money transfers and issuing solutions. I am a sales, product and business development leader with a proven track record of setting and exceeding targets for more than 14 years within online payments, always putting my customers needs at the heart of everything I do. By managing every aspect of the payment chain our teams at CyberSource are helping customers to improve acceptance rates, optimizing conversion rates and lower their overall payment costs through a consultative approach. Key functions I am covering include: Sales, account management, business development and product mangement. I am supporting my customers with my knowledge within: * Fraud Management * Card acquiring * Global alternative payment methods * e-wallets * Card issuing Verticals I gained my experience from include: Travel, retail, video games, gambling (sportsbooks, poker, casinos), utilities, banking and financial services. Manging the full P&L for my business unit allowed me to get a full understanding of both, the revenue and the cost side of a business. I am utilising this knowledge to encourage my clients considering all aspects of a payment strategy rather than deciding purely on the obvious transaction based costs. Over the last 7 years I had the chance to manage direct reports and indirect reports, most of them located across Europe with different cultures and nationalities. If you feel I could be of any help for your business or personal development within e-commerce, fraud management and payments, please get in touch!

Commercial Development Director @ CyberSource a Visa company (NYSE: V), provides eCommerce and multi-channel solutions helping clients to optimise business results by actively managing every aspect of their payment operations – from payment acceptance and processing, through to order screening, fraud management and enterprise payment security. From February 2015 to Present (11 months) Reading, United KingdomOwner @ Advising ecommerce merchants on payment, risk and marketing strategies. From November 2014 to Present (1 year 2 months) Cologne Area, GermanySales Director @ - P&L Owner of the Acceptance business unit - Six direct reports within Sales and Account Management - Member of the Senior Management Team From July 2013 to November 2014 (1 year 5 months) Director of Sales @ Exceeded targets in all years. Headed the Gaming and Digital Content department at Payment Network AG. Overall responsibility for iGaming merchants, Gaming PSPs, Games, Casual Games and Adult. sofortueberweisung.de | directebanking.com Realtime Bank Transfers in Germany, Austria, Netherlands, Switzerland, Belgium, France and the UK. sofortident.de Age and Identity verification for Germany sofort-bank.com eCommerce tailored banking at a fully licensed German bank From September 2008 to June 2013 (4 years 10 months) Cologne Area, GermanyVP Product Management @ From 2007 to 2008 (1 year) Product Manager @ From 2004 to 2006 (2 years) Key Account Support Manager @ From 2000 to 2004 (4 years)

Joerg Heidenreich is skilled in: International Sales, Product Management, Project Coordination, Cross-functional Team Leadership, E-payments, Payments, E-commerce, Business Development, Mobile Payments, Debit Cards, Credit Cards, Payment Gateways, Payment Services, Merchant Services, Sales