Director, Customer Experience - TV & Broadband at BT Plc
Chelmsford, United Kingdom
Jody Shaw is a skilled professional in business transformation, stakeholder management, and Six Sigma Black Belt quality engineering. With nearly two decades of experience in various leadership positions in air traffic management and intelligence projects, Jody has proven himself as an expert in quality and efficiency improvements. He is currently a Director, IPTV Operations at BT in...
Jody Shaw is a skilled professional in business transformation, stakeholder management, and Six Sigma Black Belt quality engineering. With nearly two decades of experience in various leadership positions in air traffic management and intelligence projects, Jody has proven himself as an expert in quality and efficiency improvements. He is currently a Director, IPTV Operations at BT in the BT Tower, and is responsible for the IPTV Operations for BT TV Platforms, BT Sport Service Management Centre, and TV Content Operations. Jody studied at the University of Hertfordshire, earning a Master of Science in Quality Engineering and a Bachelor of Engineering in Manufacturing Systems Engineering.
Jody Shaw studied at University of Hertfordshire from to with degree on Master of Science (MSc) Quality Engineering (Business Improvement). University of Hertfordshire from to with degree on Bachelor of Engineering (BEng) Hons Manufacturing Systems Engineering.
Jody Shaw is responsible for Business Transformation, Stakeholder Management, and Six Sigma Black Belt training at BT. He is also responsible for the TV Content Operations and the BT Sport Service Management Centre. He has a degree in Master of Science (MSc) Quality Engineering (Business Improvement) from University of Hertfordshire and a Bachelor of Engineering (BEng) Hons Manufacturing Systems Engineering.
BT
Director, IPTV Operations
October 2013 to Present
BT Tower
BT
General Manager, TV Media and Content
November 2012 to Present
London, United Kingdom
BT
Project Director, TV Media and Content
June 2008 to Present
BT
Head of Business Improvement, BT Innovate & Design
June 2008 to September 2011
BT
Six Sigma Business Improvement Consultant
June 2008 to January 2011
London, United Kingdom
Raytheon UK
Various
November 1998 to June 2008
Responsible for: IPTV Operations for BT TV Platforms (Vision & Youview) BT Sport Service Management Centre (contribution, TV distribution and Digital service) TV Content Operations Responsible for: IPTV Operations for BT TV Platforms (Vision & Youview) BT Sport Service Management Centre (contribution, TV distribution and Digital service) TV Content Operations
What company does Jody Shaw work for?
Jody Shaw works for BT
What is Jody Shaw's role at BT?
Jody Shaw is Director, IPTV Operations
What industry does Jody Shaw work in?
Jody Shaw works in the Telecommunications industry.
Who are Jody Shaw's colleagues?
Jody Shaw's colleagues are Denis Duran, Joe McCaughey, Abdelkrim BOUGHANEM, Nicola Kenn, Manto Lourantaki, Bob Baer, Natasha Conetta, Zaina Nobeebux, Leonna Gormley, and Iain Liddle
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