Award winning, innovative and highly focused leader with a progressive track record of achievement in strategizing and executing learning and organizational development infrastructures that drive organizational results. Proven success as a strategic business partner in developing human capital to align and support organizational strategies while meeting critical organizational requirements, with strong emphasis on learning & development, leadership development, talent management, and performance management. Superior mentor, coach, customer service provider, and relationship builder with the ability to function effectively both strategically and tactically with a legacy of success at the enterprise, team and individual level.
* Led enterprise to achieve Training Magazine's prestigious Top 125 Global Learning Organizations in 2012 (#109), 2013 (#28) and 2014 (#15).
* Led enterprise to earn the prestigious ASTD BEST Award in 2012 and 2013 (#2 globally and #3 globally) recognizing best in class global learning organizations
* Led enterprise to earn the Learning! 100 Award in 2013-2014
* Named a Training Magazine 2012 Top Young Learning Leader
* Certified Professional in Learning and Performance (CPLP) certification
* Certified Professional Coach (CPC)
* DISC Certified
* DDI Learning Systems Facilitator Certification
* Certified Facilitator - Ken Blanchard Situational Leadership II
* Langevin Learning Certified Director Of Training
Core Competencies Include:
* All Facets Of The Talent Management Cycle
* Leadership and Management Development
* Organizational Development: competency development, performance management, mentoring, coaching, career ladders
* Training & Development: sales, leadership development, soft skills, technical, engineering, IS/IT, operations, onboarding
* Training metrics/evaluation/business impact measures
* Performance consulting
* e-Learning (LMS / LCMS)
Specialties:Talent Management, Performance Management, Succession Planning, Leadership Development, Skill-Based Career Development, Competency Modeling/Acceptance, Learning Technology and Infrastructure, e-Learning Deployment, e-Learning Design/Development/Delivery, Learning infrastructure, Training Measurement and Evaluation, Learning Governance, Leadership Development, Performance Management, Performance Consulting, Learning Strategy Creation
Director, Learning and Leadership Development @ From December 2013 to Present (1 year 11 months) Director, Global Learning and Leadership Development (Chief Learning Officer - CLO) @ Top learning executive responsible for the ground up build of global leadership development strategy in tandem with the the global learning and development strategy. The scope of this role encompassed global end-to-end enterprise leadership and learning including: leadership development, hard skills, soft skills, technical skills, sales training, alliance partner training, process training, systems deployment readiness, product training, compliance training, and new employee onboarding.
* In under three years built an award winning and business enabling learning organization from the ground up.
* Led enterprise learning team to win Training Magazine's 2012, 2013 and 2014 Top 125 global learning organizations, ASTD’s 2012 and 2013 annual BEST Awards, and the Learning! 100 Award in 2013-2014
* Developed strategy and implemented a robust role-based leadership development framework to facilitate the transformation of a culture and to build a common global leadership language – critical leadership behaviors increased 29%, goal achievement increased 28.5%, and the year over year employee survey increased 12% on the leadership index
* Increased organizational learning 34% in 2010, 33% in 2011, and 46% in 2012
* Deployed a structured 90 day new employee onboarding process – overall satisfaction with onboarding experience increased 41%, and time to full productivity decreased by 48%
* Learning solutions enabled a year over year increase of 21% sales participation rate and a 71% increase in bookings through channel opportunities.
* Successfully launched Online University to support business strategy through the implementation of a Learning Management System (LMS) and the ground up build of an e-Learning infrastructure to support global employee development. From July 2010 to December 2013 (3 years 6 months) Town & Country, MissouriDirector, Organizational Development and Learning (Chief ODL Officer) @ Top talent executive reporting to SVP of HR to provide strategic direction, and a focus on execution, to improve organizational and employee effectiveness, productivity, and work satisfaction through the analysis, design, implementation and evaluation of the enterprise-wide talent management and learning and development frameworks.
Key outcomes driven included:
* Drove 96% of new associates to 100% productivity within 90 days of joining the company through the implementation of an organization-wide structured onboarding model.
* Increased frequency of key leadership behaviors by 24.1% through a blended 12 month leadership development program.
* Successfully led the enterprise-wide strategy and process that provided line-of-sight visibility and connectivity of goal setting, performance review and talent review processes. From January 2009 to July 2010 (1 year 7 months) Muncie, IndianaDirector, Global Training & Development (Chief Learning Officer - CLO) @ Top learning and development executive reporting to SVP of HR to improve organizational and employee effectiveness, productivity, and work satisfaction through creation of strategy and leadership of the enterprise-wide global learning function and the ground-up build of the learning infrastructure.
Key outcomes driven included:
* Developed and implemented a skill-based career development program resulting in positive impact to job readiness for 1000+ employees.
* In under four months, successfully developed and implemented a complete e-Learning infrastructure, including the implementation of a Learning Management System (LMS). Infrastructure increased consumption of learning by 6000% in first eighteen months.
* Reduced turnover by 11% through the design, build, and delivery of a new employee immersion experience. From 2006 to 2009 (3 years) Chesterfield, MissouriRegional Training/Development Manager @ A Company-Wide Reduction In Force Ended My Employment.
Led a team of 12 to oversee, facilitate and evaluate the development and training for 1500+ employees at 140+ retail locations.
Key outcomes driven included:
* Redesigned on-boarding methods and successfully reduced processing errors by 73% overall, while reducing processing time by 18%.
* Planned and executed the rollout for 100+ locations on new processing system with a 98% success rate.
* Upgraded talent of leadership positions through first-ever competency assessments, performance management systems and succession planning. From 2005 to 2006 (1 year) Chesterfield, MissouriSenior Training Manager @ Provided highly effective leadership to a team of five on training initiatives for this organization with 23,000+ managers and employees in 2,200+ locations. Learning solutions covered all areas of the business, with an emphasis on leadership development and new product launches.
* Redeveloped the Leadership Development Program, increased effectiveness by 16% with 100% satisfaction.
* Redesigned the training process for new product launches – assisted in driving an average unit sales increase of 11% year over year for three consecutive years.
* Successfully led the development and deployment to change the company culture and brand, company brand is still in use today. From 2001 to 2005 (4 years) Bloomingdale, IllinoisEducation Manager @ Directed a staff of 10 to develop and deliver training and development programs for 2,900+ employees at 300+ locations. Worked with staff in both training and human resource development activities that ultimately resulted in enhanced operating efficiencies, cost reductions, and improved revenue generation. From 1998 to 2001 (3 years) Woodridge, IllinoisGeneral Manager @ From 1996 to 1998 (2 years) Crew Chief @ From January 1993 to September 1996 (3 years 9 months)
M.A., Organizational Development / Training @ Roosevelt University From 1999 to 2001 B.S., Business Management @ Southern Illinois University, Carbondale From 1991 to 1993 A.A.S., Aviation Flight @ Southern Illinois University, Carbondale From 1990 to 1991 Jim CPLP is skilled in: Succession Planning, Talent Management, Performance Management, Organizational..., Leadership Development, Employee Relations, Instructional Design, Onboarding, Coaching, Executive Coaching, Organizational..., Employee Engagement, Team Building, Human Capital Management, Talent Development, Management Development, Mentoring, Performance Appraisal, Team Management, Career Development, Staff Development, Engagement, 360 Feedback, Training Delivery, E-Learning, Business Strategy, People Development, Training ROI, Change Management, Leadership, Personnel Management, Management, Program Management, Workforce Planning, Strategy, Strategic Planning, Talent Acquisition, Culture Change, Performance Improvement, Instructor-led Training, Blended Learning, HR Transformation, Executive Development, Learning Management..., Organizational Learning, Performance Consulting, Training, Executive Management, Workshop Facilitation, Organizational Design