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Jessica Chan

Engineering Manager, Key Value Storage Systems

Engineering Manager, Key Value Systems at Pinterest

San Francisco, California

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Jessica Chan's Email Addresses & Phone Numbers

Jessica Chan's Work Experience


Engineering Manager, Key Value Storage Systems

San Francisco, CA


July 2010 to September 2016

Web Development Project Manager

March 2010 to September 2011

Jessica Chan's Education

University of California, Berkeley

BA, English, Economics

2003 to 2007

Jessica Chan's Professional Skills Radar Chart

Based on our findings, Jessica Chan is ...

Strong sense of self

What's on Jessica Chan's mind?

Based on our findings, Jessica Chan is ...

56% Left Brained
44% Right Brained

Jessica Chan's Estimated Salary Range

About Jessica Chan's Current Company


Frequently Asked Questions about Jessica Chan

What company does Jessica Chan work for?

Jessica Chan works for Pinterest

What is Jessica Chan's role at Pinterest?

Jessica Chan is Engineering Manager, Key Value Storage Systems

What is Jessica Chan's personal email address?

Jessica Chan's personal email addresses are m****[email protected], and j****[email protected]

What is Jessica Chan's business email address?

Jessica Chan's business email addresses are not available

What is Jessica Chan's Phone Number?

Jessica Chan's phone (213) ***-*115

What industry does Jessica Chan work in?

Jessica Chan works in the Internet industry.

Who are Jessica Chan's colleagues?

Jessica Chan's colleagues are Maggie Armato, Alejandro Velez, Rassan Jr., AJ Oxendine, Jenny Steele, Felix Fang, Ashley Jones, Levi McCallum, Erica Oh, and Angie Wei

About Jessica Chan

📖 Summary

Engineering Manager, Key Value Storage Systems @ Pinterest San Francisco, CAEditor @ Manage a growing team of over 40 writers in fields such a therapy, medicine, psychiatry, etc. to produce daily content. Daily promotions using Facebook, Twitter, and site promotions while staying abreast of social media marketing techniques and directly applying them. Write and edit all content for the site, including product announcements and public relations messaging, community messaging, occasional articles, help files, and daily uplifting affirmations. Track performance of articles and events, and provide writers with guidance and direction. Envision, research, and execute online special events from concept to launch, designing mockups for the designer, reaching out to partners and conducting member activities such as giveaways and contests. Stage and code landing pages in CSS/HTML and manage online event planning and execution. Design and implement success performance and social media metrics, and report results and comparative statistics in order to improve future events. From July 2010 to September 2016 (6 years 3 months) Web Development Project Manager @ Working with the CTO, create and concept product and event ideas to improve the site, add features, launch editorial and partner promotions online, and enhance user experience. Taking these ideas from concept to execution, responsible for developing, writing, and concepting product specifications, managing project schedules, communicating and directing designer and engineering teams, and reporting status updates to business stakeholders. Also responsible for taking PSD files from designer and coding CSS/HTML pages for editorial projects and online events. First to concept, design, and implement internal project tracking system using Zoho Creator which is now used as the sole reporting system for project activities. First to concept, design, and implement internal Zoho Wiki which houses everything from editorial drafts to operational information. From March 2010 to September 2011 (1 year 7 months) Writer @ Writer that covers restaurants, happenings, networking events, and fun places to go in San Francisco. See my articles at From February 2011 to February 2012 (1 year 1 month) San Francisco Bay AreaCorporate Marketing Coordinator @ Brocade Lead and execute internal- and external-facing communication projects from conception to execution including corporate marketing newsletters, several customer surveys with giveaway offers, and campaign and collateral tracking systems and communications. Assist with SEM campaign management. Manage outside vendors on a variety of projects ranging from content creation to reporting to campaign execution. Creation and maintenance of Marcom standard operating procedures wiki site. Planned, coordinated, and executed Brocade booth at Storage Decisions Chicago and at Brocade Conference. Oversaw budgeting, shipping, staff, giveaways, equipment staging, and booth design from start to finish. Assist scheduling and planning of Executive Briefing Center events. From January 2008 to September 2009 (1 year 9 months) English and SAT Tutor @ Shareworld Learning Center Teach English reading, writing, grammar, literature analysis, and SAT Writing and SAT Critical Reading to students on a one-on-one setting and in a classroom setting. Ages range from elementary to high school. Includes monitoring, assessing, and reporting progress with measurable results; curriculum planning and classroom management skills. From October 2008 to October 2009 (1 year 1 month) English and SAT Tutor @ Legend Learning Center Teach English reading, writing, grammar, literature analysis to students on a one-on-one setting. Ages range from elementary to middle school. Includes monitoring, assessing, and reporting progress with measurable results; curriculum planning and confidence and relationship building. From October 2008 to June 2009 (9 months) Print and Graphic Layout Designer @ ETFZone Designed, edited, and did complete layout for each monthly newsletter that was distributed both online and in print to over 5,000 subscribers and growing; wrote summaries for various asset classes for each issue; graphic design and web GUI design as needed. Executed complete overhaul and redesign of print newsletter and upgraded from Publisher format to InDesign format. From December 2006 to April 2009 (2 years 5 months) Transcriptionist @ Noble Transciptions Remote transcriptionist completing assignments and meeting deadlines in a professional manner, typing over 95wpm with 100% accuracy. From 2007 to 2008 (1 year) Customer Care Representative @ IDX Direct Worked remotely to provide customer care for real estate agent web application that enables customers to offer MLS access and track and follow up on leads. Answered technical and billing questions, provided light administrative support. From January 2007 to August 2007 (8 months) Legal Assistant @ Law Offices of William H. Bachrach Provided administrative support for a busy law office with hundreds of clients. Duties included filing, graphic design, receptionist duties, court filing assistance, and other miscellaneous projects as needed. From May 2006 to August 2007 (1 year 4 months) Book formatter @ Loose ID Worked remotely to convert raw author text files to publishable mediums to be distributed on e-commerce website. Quickly ramped up on technical formats which included Word, PDF, Mobi, Microsoft Reader, etc. Had to meet hard deadlines and execute at a very meticulous level of detail. From 2006 to 2007 (1 year) English and SAT Tutor @ Bay Area Tutoring Centers Teach English reading, writing, grammar, literature analysis, and SAT Writing and SAT Critical Reading to students on a one-on-one setting and two-on-one setting. Ages range from elementary to high school. Includes monitoring, assessing, and reporting progress with measurable results; curriculum planning and confidence and relationship building. From April 2005 to October 2006 (1 year 7 months) Editor in Chief and President @ The Daily Californian Supervised Senior Editorial Board meetings and all departments of the newspaper, edited and approved all Editorials, oversaw budgeting for 2006-2007 school year. Figurehead at business functions and official spokesperson of the Daily Californian; introduced stronger connections with Daily Californian alumni by inviting students to annual Foundation Board Meeting for the first time. From May 2006 to August 2006 (4 months) Online Editor and Manager @ The Daily Californian Brought on to manage first redesign of web site since conception in 1998; online web site comprises largest source of revenue for company. Managed a team of one CSS designer and one PHP coder and defined project scope, deliverables, milestones, and deadlines. Updated back-end PHP and mySQL programming and front-end HTML and CSS code to current standards and implemented new features such as commenting and a more robust search engine. Managed day-to-day online publishing of articles and content from print form, as well as online exclusive content. Created community feedback mechanism to gauge public reaction and measure design successes. Managed new online voting system project for community participation in annual Best of Berkeley contest. Designed and launched first online recruitment web site which resulted in three times the student response rate compared to previous years. Attended weekly Senior Editorial Board meetings to discuss business and Editorial positions. From May 2004 to August 2006 (2 years 4 months) Editorial Cartoonist @ The Daily Californian Regularly featured editorial cartoonist From August 2005 to May 2006 (10 months) Print and Graphic Designer @ Legendary Times Solely responsible for all aspects of layout editing and graphic design for magazine ranging from 48-64 pages; redesigned elements of existing style. Graphic manipulation including advanced photo editing, custom graphic creation, and design and creation of all advertisements. Text manipulation including OCR scanning of original documents to be transformed into digital text From August 2004 to April 2006 (1 year 9 months) Guest Services Agent @ Backroads Provided guest service support for Backroads customers. Data entry of trip forms and other miscellaneous administrative duties. From May 2004 to August 2004 (4 months) Managing Editor, Layout Designer @ California Voice Lead and coordinate staff of writers, editors, layout designers, and business executives for both projects and day-to-day operations, including recruiting efforts, fundraising, and magazine procedures. Executed campus-wide fundraising effort in partnership with Chase bank to raise money to supplement student group funding from UC Berkeley and produce a publication that is otherwise independently funded. From September 2003 to May 2004 (9 months) Assistant Office Administrator @ Abacus Tax Services Provided administrative support for a very busy tax office which included scheduling, receptionist duties, and both traditional filing and e-filing. Main duty included tax return assembly and record retention which required an excruciating level of detail and discipline, and other miscellaneous projects as needed. From 2003 to 2004 (1 year) Senior Software Engineer, Web Performance Tech Lead @ Pinterest Tech lead, responsible for Pinterest Web performance and all dependent downstream services (full stack)Some highlights:- Architected and implemented a web performance regression testing framework utilizing CI spawn hundreds of performance tests to detect when a new version will degrade Pinterest performance before it is deployed. Caught dozens of bad changes within the first 12 months of launch.- Designed a binary search regression detection framework to automatically identify builds that regress performance, saving engineers from having to perform a manual git bisect, effectively parallelizing a time consuming and expensive investigation when a performance incident is surfaced. (ie, push a button and do other stuff while the robot finds out which commit caused a performance regression :) Performance work featured in multiple conference talks (PerfMatters, AltitudeConf, DeltaVConf)- Architected and implemented an event-driven performance tracing server and client library that collects RUM data from our users and reports in real time through a data pipeline that feeds several performance inspection tools, not least of which also can provide end-to-end tracing (using Zipkin framework) joined with backend services for each call.- Managed the performance data pipeline, ensuring that the company had full visibility into real-time performance metrics- Helped form the performance program by creating a vision for Performance at Pinterest, defining the team's charter and mission, and executing on ongoing communication in a growing company about the importance of a performant product From June 2017 to December 2018 (1 year 7 months) San Francisco Bay AreaSoftware Engineer, Web Platform @ Pinterest Member of the core experience web platform team managing backend web fleet and services, building out the application framework and developer build system, creating testing frameworks, and improving performance and efficiency.Some highlights:- Migrated Pinterest web template rendering engine from Jinja (Python) on the server and Nunjucks (JS) on the client to an isomorphic architecture where NodeJS and the client could both render Nunjucks, unlocking the migration to React. Migration yielded 20% performance gain for the site. Spoke at React Amsterdam and Real World React. - Rearchitected and launched a service as an efficiency optimization for expensive experiment hashing operation that saved the company $500K per year in compute costs. From November 2014 to May 2017 (2 years 7 months) San Francisco Bay AreaFreelance Web Developer & Designer @ Self-Employed Over a decade of experience coding, designing, building systems, managing tight deadlines, assuaging anxious clients, working through holidays, invoicing for work, collecting for work, selling my services, growing my talents, loving new creative challenges and turning client problems into beautiful design- Expertise:o Web design and UI design (from landing pages to full sites and applications, UI, Rapid prototyping) o Web development (CSS, HTML, WordPress template coding, javascript/JQuery/Dojo and PHP implementation, email templating, eCommerce)o Web and server architectureo Print design (newsletters, magazines, brochures, flyers, business cards, billboards)o Traditional media (colored pencils, pen, pencil) From January 2004 to January 2018 (14 years 1 month) San Francisco Bay AreaDesigner and Front-End/Drupal Developer @ SquareTrade Maintain and expand the in-house SquareTrade custom javascript MVC framework and build new custom UI components. Create new applications and add features to existing SquareTrade Javascript applications built with the SquareTrade MVC. Was once called a “bug-fixing machine.” Agile environment. Write javascript unit tests using Jasmine and PhantomJS for existing and new features and modules in both our framework and applications. Ensure javascript, HTML, and CSS browser compatibility up to IE8. Regular code reviews and documentation. Lead architect of Drupal site, write custom Drupal PHP modules and themes, administer and maintain Drupal dev environments. HTML and CSS custom theming and emails. Notable projects as dev lead: Location selector, “Back-To-Top” reusable UI component, Drupal multilingual/multidomain/multisite initiative, object-oriented CSS framework overhaul From March 2013 to October 2014 (1 year 8 months) San Francisco Bay AreaFounder / Editor @ enableher. Enableher is a publication that features success stories and positive advice and encouragement from women, and aims to inspire others by showcasing our strengths and what we can do. Join our platform by becoming a writer!The types of articles we want the most are stories of things you’ve done that you’re proud of, and how you did it. For example, if you’re in the job of your dreams, we want to know how you got there. If you have a goal and you're right on track, tell us about how you focus or what drives you. If you are a gardener with award-winning tomatoes, we want to know your story. If you’ve found the secret to riches, do tell! And if you’re fit, happy, and healthy, write about how you stay that way. This site is all about women who have done amazing things and aren’t afraid to talk about it.Send me a message to learn more. I'd love to hear from you. From September 2011 to June 2014 (2 years 10 months) San Francisco Bay AreaCreative Director @ Demand by Design Design: Created interactive rapid prototypes, production-level comps, and web/mobile assets for websites and mobile apps; designed whitepapers, brochures, email templates, PowerPoint templates, webinar presentations, business cards, and other marketing collateral; created custom graphics illustrations and diagrams; performed branding and identity exercises with clients and executed logo and identity design.Development: Lead website/WordPress/Drupal developer, front-end engineer (HTML, CSS, javascript/JQuery/Dojo), and server administrator (LAMP and WAMP stacks); coded/implemented web designs and hand-coded email campaigns to be cross-client compatible. Collaborated with teams using Git.Management and Creative Direction: Lead release roadmapping and authored creative briefs and phased processes for design and development initiatives. Recruited and built teams of both creative and development contractors. Managed both creative and development teams to accomplish large-scale projects. Authored several winning full-scale web proposals and answers to RFPs.Clients served include: Intel, Huawei, OpenTV, Virtual Ark, Nephoscale From December 2011 to March 2013 (1 year 4 months) Project Manager / Budget Analyst @ Brocade Tracked and reported all budget activities for Director of Brand and Corporate Marketing and Director of Demand Generation with an annual budget totaling over $15M to an unprecedented level of detail. Was central liaison between director-level heads of Brand and Corporate Marketing and Lead Generation, Purchasing, and Financial Analysts; created reports for VP-level managementManaged the following core marketing operations projects by developing requirements, creating schedules, working with stakeholders, tracking deliverables, owning design and development tasks, and troubleshooting technical and resource challenges:– Budget Tracking and Reporting Tool and Process. Solved department-wide Corporate Marketing budget tracking and reporting issue by designing, implementing, and maintaining robust Excel tracking and reporting tool and cyclical quarterly budget process to meet Purchasing and Financial Analyst deadlines– Marcom Project Tracking. Designed and created scalable Sharepoint interface that centrally tracks all current, completed, and upcoming/recurring projects (currently over 100) for team of 5 project managers; provides senior manager with filterable resource view to report to upper management– Search Engine Marketing Campaigns. Project managed 20+ SEM campaigns by working with stakeholders and vendors to facilitate development, review, and approval of online offers, keywords, ad copy, page design, and vanity URLs; maintained ongoing ROI measurement and review for aging campaigns and made recommendations based on performance metrics– Manage annual budget of $2M for marketing communications group by working with senior manager to track, forecast, adjust, and communicate project-based and operational costs and actual spend against budgetsSaved money on vendor costs by personally availing quick-turn in-house custom Sharepoint site and workflow creation, video editing, graphic design, HTML and CSS coding, and writing/editing services From September 2009 to March 2010 (7 months) Senior Software Engineer, Data & Distributed Storage and Serving Systems @ Pinterest - Owner of several large-scale low-level distributed online serving and storage systems, some of which are serving 10+ million QPS and hosting hundreds of datasets at petabyte scale. Includes: Terrapin, a distributed open-source key-value NoSQL system built in-house based on HDFS; Rockstore, another key-value NoSQL system based on the open-source technology Rocksplicator, also built in-house, which uses Apache Helix + Zookeeper for cluster coordination/replication and RocksDB as the low level storage engine; UMS, a read-write KV system which uses HBase; plus other Java and C++-based stateful storage systems with custom aggregation logic/stateless services which include the use of both remote and local cache.- Maintain, operate, and implement new feature development on both stateless and stateful systems which form critical foundations for almost all of Pinterest engineering: everything from user-facing features and machine learning systems to spam detection and image processing- Led a comprehensive strategy working group that proposed a 3-year plan for Pinterest's future key value platform and am currently leading the team to realize this vision. Analyzed the current service offerings, customer requirements, best of breed key-value NoSQL systems, and identified a path forward to consolidate our key value stores into one unified platform. The strategy was is being realized in 2020 and saved the company almost $6M in both infra and maintenance and operation costs, address growing client use cases and storage/serving demands in a more efficient and scalable way, and provide a simpler unified platform that is easier to use.- Drove major architectural initiatives that saved the company multi-million annual dollars in infra costs, reduced service latency which improved the end-to-end latency for dozens of our clients, and helped simplify our architecture which helped our developer velocity From January 2019 to October 2019 (10 months) San Francisco Bay Area

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In a nutshell

Jessica Chan's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 11 month(s)

Jessica Chan's Willingness to Change Jobs



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