Jenny Watts's Email Addresses & Phone Numbers

Highly experienced senior lending operations director with over 25 years experience in retail and commercial banking. Successfully manages large operations teams in a number of different environments and has proven technical abilities, strong project management and business transformation skills and an ability to motivate and create high performing teams. Possesses acute attention to detail and has a...

Highly experienced senior lending operations director with over 25 years experience in retail and commercial banking. Successfully manages large operations teams in a number of different environments and has proven technical abilities, strong project management and business transformation skills and an ability to motivate and create high performing teams. Possesses acute attention to detail and has a strong focus on controls, processes and procedures whilst driving team delivery to multiple stakeholders. Seasoned problem solver who has consistently outperformed against objectives. Specialises in developing future senior leadership talent from within to underpin in-house succession planning. Key Skills ► Leadership of all regulated and unregulated lending operational tasks across the group ► Creating, implementing and delivering change programmes ► Recognised as a highly effective trouble shooter with strong business and man management skills ► Experienced and inspirational coach and mentor, committed to the development of others ► Driver of quantifiable QA initiatives creating Operational Risk mitigants ► Senior Project Manager covering a range of banking project disciplines including key strategic tendering programmes Specialties: Change Management Leadership of large teams Developing talent Project Management Stakeholder ManagementHead of Lending Operations @ Responsibility for all secured and unsecured lending operational workflow including commercial, retail and residential mortgage documentation, mortgage underwriting, pipeline management, loan maintenance, collateral management and post draw down servicing management including arrears. Ownership of multiple vendor relationships. Lead on a number of project streams which map out and support the strategic operational roadmap for the banks lending growth. In addition direct responsibility for a number of tendering processes. Key game changer within the senior leadership team providing direction for managers and staff across the business. From October 2012 to Present (3 years 3 months) UK Head of Lending Operations @ Overall management and leadership of the UK Lending Operations Mid to Back Office function. Drive the design, construction and maintenance of a long-term strategy for Lending Operations working with the various stakeholders in the business. Leadership of L&D Steering for UK Operations. Member of the Group Operations Board. Senior Project Manager for a range of current projects Prince 2 Practitioner Currently studying IMC (Investment Management Certificate) From October 2007 to October 2012 (5 years 1 month) Senior Credit Control Manager @ Responsible for all aspects of drawdown compliance and loan administrative set up. Responsible for successful internal credit review and lending audits. Reviewed and implemented credit policy and influenced amendments to this when necessary. Analysed lending deals to ensure they fell in scope of overall group credit policy. From June 2004 to October 2007 (3 years 5 months) Lending Relationship Manager @ Variety of roles including 12 years as a lending relationship manager and 2 years as Deputy Head of a Credit Collection Dept covering personal to Corporate clients Managed a portfolio of approx 400 clients ranging from SME to large Limited Companies. From May 1986 to June 2004 (18 years 2 months) PG Cert Organizational Behaviour @ Birkbeck, U. of London From 2010 to 2015 BA, Business Studies @ Ulster University From 1990 to 1995 Princess Gardens Grammar School From 1979 to 1986 Jenny Watts is skilled in: Banking, Credit, Management, Change Management, Portfolio Management, Risk Management, Retail Banking, Credit Risk, Loans, Stakeholder Management, Relationship Management, Finance, Financial Risk, Strategy, Coaching